Top Customer Success Jobs
The Client Support Specialist acts as the main contact for clients, ensuring effective communication between various divisions, analyzing program health, and advocating for client satisfaction. Responsibilities include reporting, analytics, and maintaining client relationships to enhance operational practices.
The Quality Specialist will represent the Quality department in the Juice Platform, ensure compliance with quality standards, manage documentation, audit partners and suppliers, and support customer service related to quality issues. This role involves frequent travel to third-party labs and collaboration with corporate teams to uphold quality objectives.
The Senior Customer Onboarding Manager will own the client onboarding process for Pacvue's SaaS platform, ensuring a seamless experience. Responsibilities include building relationships, leading strategic and tactical guidance, providing tailored training, and driving continuous improvements to enhance the customer journey and operational excellence.
Lead multidisciplinary teams in preparing environmental impact assessments, manage projects to meet client expectations, provide guidance on compliance with environmental statutes and regulations, lead consultations and public outreach, develop agency-specific NEPA programs, mentor junior to mid-level staff.
The Conflicts Specialist is responsible for running conflict reports, reviewing new matter memos, analyzing conflicts of interest, and providing summaries to attorneys. The role requires excellent communication, analytical, and organizational skills, with a strong emphasis on attention to detail and the ability to manage multiple projects under minimal supervision.
The Customer Success Manager, Enterprise is responsible for ensuring user adoption and retention at strategic accounts by delivering onboarding, training, and ongoing engagement. This role involves developing relationships with key stakeholders, leading business reviews, identifying success stories, and collaborating with program and account managers to drive growth strategies.
The On-Site Support Specialist provides professional customer service and support to a railway partner on-site, handling reservations, resolving client requests, and maintaining relationships. They process client needs, negotiate with vendors, and adapt to changing service demands while ensuring client satisfaction.
This clerical position involves imaging payment and non-payment mail, handling and reconciling payments, and responding to customer correspondence. The role requires operating a commercial payment processing machine and tracking payment data and correspondence effectively.
The Customer Engagement Specialist at Paper will be responsible for providing support to students, teachers, and administrators, facilitating 1:1 online tutoring sessions, analyzing customer data to improve engagement, and enhancing the learning experience by addressing student challenges.
The Underpayment Specialist facilitates payment recovery for denied and underpaid claims, acting as a liaison for clients and overseeing the appeals process. Responsibilities include reviewing claims, verifying reimbursement documentation, and maintaining confidentiality with patient health information while optimizing revenue for healthcare providers.
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