Top Customer Success Jobs
The Customer Success Manager at Edmentum will drive client renewals and growth by designing effective implementation plans, evaluating progress, and ensuring customer satisfaction. This role requires strategic thinking, effective communication, and leadership to foster relationships and promote successful outcomes for educational programs.
As a Customer Experience Enablement Specialist, you will design and deliver tailored training solutions that enhance customer satisfaction and product knowledge. Your responsibilities include analyzing data for continuous improvement, facilitating virtual trainings and webinars, and collaborating with various teams to ensure effective customer engagement and support during their Dialpad journey.
The Student Support Specialist at StraighterLine advocates for students by providing exceptional customer support to resolve their inquiries and assist them in achieving academic success. Responsibilities include responding to queries, navigating student information systems, handling technical issues, and ensuring a positive student experience.
As an Associate Investor Specialist, you will review investor emails, input changes into systems, troubleshoot support tickets, and ensure content accuracy for investor guidelines. Your role emphasizes customer support and communication to enhance client satisfaction and operational efficiency.
The Customer Success Manager will guide clients through the onboarding process, provide training, create documentation, and manage customer inquiries and support to maximize product value. The role emphasizes building long-lasting client relationships and collaborating across departments to advocate for client needs.
The Customer Success Trainer will develop and oversee training programs for new customer-facing team members, ensuring they learn necessary skills and metrics within their first month. Responsibilities include organizing training sessions, updating materials, and maintaining understanding of product updates and company policies.
The Customer Success Associate will assist customers across multiple channels, ensuring their inquiries are handled efficiently while documenting interactions in the CRM system. The role requires problem-solving abilities and collaboration with the Customer Success Manager to enhance service quality and troubleshoot issues.
Seeking a Customer Success Manager to manage a portfolio of health system clients, develop relationships, resolve customer issues, and collaborate with internal teams. Remote position within the US with a base salary of $120K to $160K + equity.
The Sr. Director of Customer Success will lead the development and execution of customer success strategies for a B2B enterprise software company. Responsibilities include building and motivating a customer success team, enhancing post-sales experiences, and establishing metrics for customer engagement and retention, while ensuring alignment with company goals and operations.
The Customer Support Analyst at Bridgeway Benefit Technologies will enhance customer success by resolving product-related issues, managing customer inquiries, and maintaining relationships to ensure satisfaction and contract renewals. Responsibilities include triaging client issues, logging tickets, collaborating with internal teams, and providing exceptional customer experience.
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