Top Cybersecurity Customer Success & Experience Jobs

Assist as a technical resource on the Sysdig Platform, developing customer connections and supporting deployment, while learning from senior team members.

The Strategic Customer Success Engineer provides technical guidance for enterprise customers, ensuring product adoption, onboarding, and ongoing support while advocating for customer needs internally.

As a Manager, CEM, you will lead a team to drive customer experience, guide strategic initiatives, and manage key accounts while achieving revenue goals.

The Customer Success Manager will manage Tier 2 accounts by driving product adoption, ensuring retention, and maximizing customer value through strategic advocacy and collaboration with internal teams.

As a Help Desk / IT Support Intern, you will support IT operations through tasks such as troubleshooting, asset management, and service desk functions. You will collaborate with teams to ensure technology systems run efficiently and participate in a capstone project summarizing your contributions during the internship.

Lead the Customer Success team at CyberSheath, accountable for customer satisfaction, project management, and strategic relationship building while driving retention and upsell opportunities.

As an Account Manager, you will manage customer account operations, onboarding, relationship building, and ensure customer success post-sale.

The DOE Sector Growth and Capture Manager will strategize and execute program plans, manage partner relationships, drive business development, and lead capture management efforts in the cybersecurity sector.

Lead multiple concurrent, complex client implementations and technical integrations (API, SFTP, AS2, MFT, EDI) across Breakthrough's platform. Own timelines, testing, troubleshooting, and client communication; collaborate with cross-functional teams, mentor junior staff, and drive process improvements. Role may require monthly travel to Green Bay and occasional after-hours support during go-lives.

As a Technical Account Manager, you will oversee customer deployments, ensuring technical success and integration, all while building strong relationships and troubleshooting issues effectively.