Top Cybersecurity Customer Success & Experience Jobs

The Customer Success Manager will manage Tier 2 accounts by driving product adoption, ensuring retention, and maximizing customer value through strategic advocacy and collaboration with internal teams.

As a Help Desk / IT Support Intern, you will support IT operations through tasks such as troubleshooting, asset management, and service desk functions. You will collaborate with teams to ensure technology systems run efficiently and participate in a capstone project summarizing your contributions during the internship.

Lead the Customer Success team at CyberSheath, accountable for customer satisfaction, project management, and strategic relationship building while driving retention and upsell opportunities.

As an Account Manager, you will manage customer account operations, onboarding, relationship building, and ensure customer success post-sale.

The DOE Sector Growth and Capture Manager will strategize and execute program plans, manage partner relationships, drive business development, and lead capture management efforts in the cybersecurity sector.

Lead multiple concurrent, complex client implementations and technical integrations (API, SFTP, AS2, MFT, EDI) across Breakthrough's platform. Own timelines, testing, troubleshooting, and client communication; collaborate with cross-functional teams, mentor junior staff, and drive process improvements. Role may require monthly travel to Green Bay and occasional after-hours support during go-lives.

As a Technical Account Manager, you will oversee customer deployments, ensuring technical success and integration, all while building strong relationships and troubleshooting issues effectively.

The Renewals Associate supports asset maintenance renewals by collaborating with Renewals Specialists and sales teams, understanding customer needs, generating quotes, and ensuring timely order management.

The Senior Technical Account Manager manages post-sales for Enterprise clients, ensuring customer satisfaction and driving business opportunities through technical and product support, high-level communication, and presentations.

The Help Desk Specialist manages daily operations for the Learning Support System, providing technical expertise for Moodle and eLearning support, troubleshooting issues for students and staff, and managing user accounts.