Top Cybersecurity Customer Success & Experience Jobs

Manage a portfolio of enterprise and mid-market accounts, identifying upsell opportunities, executing renewals, and ensuring customer satisfaction and growth through strong relationships and strategic guidance.

The Strategic Customer Success Manager will manage key client relationships, collaborate with internal teams, and ensure customer satisfaction and success metrics are met.

As a Senior Technical Success Manager, you'll guide enterprise customers in securing their development lifecycles using Snyk's products, building relationships, and advocating for their needs.

The Customer Support Representative will ensure customer satisfaction by troubleshooting issues, answering inquiries, and resolving concerns while providing a great customer experience.

The SAM Senior Analyst ensures software license compliance and optimizes asset utilization, analyzing software usage, creating reports, and driving remediation efforts.

The Senior Enterprise CSM in the Public Sector ensures customer satisfaction, drives product adoption, and maintains relationships with key accounts to meet annual revenue goals.

The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.

Manage customer relationships throughout their journey, facilitate onboarding sessions, address adoption risks, and collaborate with cross-functional teams to enhance customer experience.

The Engagement Manager II is responsible for maximizing customer value and retention by managing technical programs and building strong customer relationships while leading cloud strategy initiatives.

Technical Information Specialists will support a helpdesk by managing inquiries, resolving issues, conducting quality control, and providing customer service. They will handle calls, open tickets, and track them to resolution while complying with procedures and performing data entry.