What you will do
- Support customers as a junior technical resource on the Sysdig Platform, reporting to the Sr. Director of Customer Success.
- Learn how to build strong relationships with customer teams and technical users.
- Assist with aligning Sysdig features to customer use cases and goals.
- Shadow and participate in customer calls, workshops, and troubleshooting sessions.
- Help with basic configuration, data collection, and environment checks under the guidance of senior engineers.
- Capture customer questions and feedback to share internally with Product and Customer Success teams.
- Partner with teammates across Customer Success, Sales, and Support to deliver a seamless customer experience.
What you will bring with you
- Bachelor's degree in Computer Information Systems (CIS), Management Information Systems (MIS), Cybersecurity, Computer Science, or a related field.
- Basic understanding of IT concepts such as cloud platforms, containers, or networking (from coursework, labs, or internships).
- Familiarity with Linux basics and curiosity about Kubernetes.
- Interest in learning scripting, APIs, and automation tools.
- Awareness of cybersecurity fundamentals (threats, vulnerabilities, compliance).
- Exposure to Prometheus, observability, or DevOps concepts in school or side projects.
What we look for
- Early career technologists who are curious, collaborative, with an interest to stay up to date with industry trends
- Interest in cybersecurity and solving real-world cloud security problems with a curiosity to stay up to date with industry trends and new cloud security technologies.
- Internship, project, or certification experience with cloud, monitoring, or security technologies
- Willingness to grow technical depth in areas like Kubernetes, cloud platforms, monitoring, and security.
- A team player who succeeds in an environment of mentorship and knowledge-sharing with a willingness to work directly with customers.
When you join Sysdig, you can expect:
- Extra days off to prioritize your well-being
- 401(k) Retirement Savings Plan with a 3% company match
- Maternity and Parental Leave
- Mental health support for you and your family through the Modern Health app
- Full health benefits package for you and your family
Top Skills
What We Do
Sysdig delivers cloud security the right way with open innovation, agentic AI, and the uncompromising truth of runtime. In a world of black boxes and blind spots, Sysdig helps security and development teams prevent, detect, and respond to threats in the moment.
AI is only as powerful as the signals it receives, and Sysdig Sage™ – the first agentic AI analyst for cloud security – is fueled by the deepest runtime intelligence in the industry. It doesn’t just observe. It reasons and acts with the context, speed, and precision that modern teams need to build and defend innovation in real time. Founded by the creators of Falco and Wireshark, Sysdig is trusted by more than 60% of the Fortune 500 and is built for those who refuse to compromise on security.
Why Work With Us
Sysdig's global expansion is fueled by our dedicated "Sysdiggers," known for collaboration, innovation, & transparency. With a diverse, international presence, we value every voice & are committed to our core values. We prioritize well-being with a top-tier benefits package. Join us to empower our team, thrive, & deliver our best work globally.
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