Top Cybersecurity Customer Success & Experience Jobs

The Business Value Manager will lead business value assessments and quantification of the business value of products, collaborating across teams to support customer engagements and improve the Business Value Program.

This role involves providing multi-channel technical support, resolving issues, educating clients on the platform, and acquiring expertise in Datadog's products.

The Enterprise Customer Success Manager builds strategic relationships with key clients, driving product adoption and delivering business value through effective account management. Responsibilities include managing onboarding, analyzing usage trends, and collaborating with cross-functional teams to ensure client success.

The Experience Center Technologist will support customer engagements by managing technology demonstrations, providing technical training, and ensuring communication between teams.

The Technical Account Manager serves as the primary technical contact for enterprise accounts, leads stabilization initiatives, provides strategic guidance, and ensures customer success through operational optimization and relationship management.

Manage day-to-day Vesta 911 customer service contracts, ensure contractual obligations, drive resources to resolve complex issues, manage escalations, coordinate cross-functional teams, and support lifecycle upgrades and technical performance reporting.

As a Threat Investigations Intern, you'll support investigations, analyze abuse trends, collaborate on projects, and contribute to reports and documentation.

As a Senior Solutions Engineer for Majors Accounts, you will manage technical sales, build relationships with stakeholders, and design solutions for customers using Cloudflare products.

As a Senior Solutions Engineer, you'll support technical sales of Cloudflare's solutions, partner with sales teams, conduct presentations, run proof-of-concept trials, and build strong customer relationships.

Support development and redesign of technical training materials and curricula for geospatial software. Create eLearning, videos, and LMS content, present technical information for varied audiences, upload and assign courses in the LMS, and assist subject matter experts and other projects to improve L&D processes.

The Senior Technical Marketing Manager for Cloud Security drives product positioning and messaging, creates technical content, and collaborates across teams to enhance market success and customer adoption of cloud security solutions.

The Director of Sales Enablement is responsible for coaching, mentoring, and developing sales strategies to enhance team productivity and effectiveness through training and best practices.

The Customer Value Architect drives customer onboarding and adoption of Falcon Flex, ensures value realization, minimizes churn, and conducts business reviews to support customer relationships.

As a Scaled Customer Success Advisor, you'll support customers via digital channels, ensuring effective experiences and maximizing their use of Rapid7 products while handling inquiries, resolving issues, and driving customer engagement and satisfaction.

The Corporate Development Director is responsible for Snyk's corporate development strategy, including M&A, investments, and partnerships, driving diligence and integration to enhance company value.

Analyze customer business requirements and collaborate with technical teams to develop end-to-end processing solutions and validate system setups.

The Senior Investor Services Specialist manages investor relations, client inquiries, capital activities, and oversees associate team members, ensuring high-quality service.

The role involves developing executive engagement strategies, managing CXO relationships, creating content for discussions, and measuring the impact of executive experiences.