Top Entry Level Operations Jobs in Columbus, OH

Supervise Jackpocket lottery courier fulfillment operations, leading staff, managing shifts, meeting production targets, resolving operational disruptions, processing high-value ticket redemptions, maintaining inventory, and ordering supplies and equipment. The role requires supporting continuous operations, promoting safety and regulatory compliance, and recruiting, training, and motivating employees.

Manage prediction-market operations, including market creation, configuration, launches, settlement, member support, surveillance, KPI reporting, and liquidity coordination. Monitor activity for anomalies and escalate potential trade-practice violations. Collaborate with engineering, regulatory, analytics, product, clearinghouse, and ecosystem partners to support compliant, reliable market operations and new feature launches. Shift coverage may be required for real-time surveillance.

Supports GitLab’s partner ecosystem operations from account setup and deal registration through quoting, ordering, and post-sales support. The role manages Salesforce and partner-system data, processes partner transactions, monitors workflows, builds dashboards, resolves standard issues, supports compliance and month-end controls, and improves processes through documentation, automation, and self-service. It also provides operational guidance, training, and communications to partners, sellers, and cross-functional teams.

Lead go-to-market strategy and operations initiatives for international and MCS Sales and Account Management teams. Analyze business performance, pipeline, capacity, and trends; translate findings into priorities and recommendations; improve planning, reporting, and decision-making processes; and manage cross-functional projects from scoping through implementation. Partner with senior leaders and teams across Sales, Systems, Business Intelligence, Finance, and Marketing to drive measurable business outcomes.

Perform daily and advanced curation of written and audio digital content, maintain metadata quality, report bugs, manage escalations, and uphold platform integrity. The role includes prioritizing tasks, balancing distributed-team workloads, creating SOPs and training materials, improving workflows, and meeting client quality standards. Candidates must be bilingual in Portuguese and English, detail-oriented, technologically adaptable, proficient with Microsoft Office, and able to work securely from home with potentially sensitive content.

Coordinate litigation support operations by triaging and routing tickets, managing client and vendor communications, monitoring job milestones, maintaining accurate case records, resolving issues, and escalating time-sensitive requests. The role supports high-volume, deadline-driven workflows, uses legal eFiling and case-management platforms, and contributes to knowledge-base and administrative projects. Candidates should understand common legal documents and demonstrate strong organization, precision, and client-service skills.

Supports daily healthcare marketplace operations by accurately executing documented workflows, coordinating patient logistics, improving processes, testing internal and patient-facing tools, and maintaining clean operational data. Collaborates with Care, Technology, Analytics, Provider Operations, Finance, and other teams to resolve issues, streamline the patient journey, and improve internal systems. Requires attention to detail, discretion with confidential information, adherence to HIPAA, adaptability, and strong prioritization in a fast-paced remote environment.

Oversee daily business operations, improve workflows and SOPs, coordinate cross-functional teams, monitor KPIs, manage vendors and operational resources, support onboarding, maintain records, and lead continuous improvement initiatives. The role requires strong organizational, analytical, communication, leadership, and problem-solving skills in a remote work environment.

Lead home health revenue operations teams responsible for orders management, pre-bill audits, held-claim resolution, medical records, and contract therapy workflows. Manage team performance, quality controls, SOPs, escalations, and billing readiness. Monitor operational dashboards and work queues to identify bottlenecks, improve processes, and reduce unbilled revenue. Partner with clinical, billing, product, engineering, and R&D teams to implement workflow improvements and automation.

Supports the Operations Management team through administrative coordination, meeting documentation, membership and election-cycle tasks, records maintenance, research, communications support, client meeting logistics, SOP documentation, and process improvement initiatives. The role supports association portfolios and internal operations without direct client ownership.

Own and improve SafetyWing’s AI support agent in Intercom Fin by maintaining product knowledge, refining guidance and handoffs, analyzing performance, testing changes, and identifying expansion opportunities. The role coordinates with policy, Product, Engineering, Compliance, and Customer Care teams; evaluates emerging AI support capabilities; manages workflows and procedures; and reports performance insights to leadership.

Supervise fulfillment center lottery courier operations, including ticket order processing, staffing, scheduling, attendance, inventory, and supply management. Serve as Manager-on-Duty, troubleshoot operational disruptions, redeem high-value lottery tickets, and ensure production targets, safety, efficiency, and regulatory compliance. Lead recruiting, training, and employee motivation while supporting continuous operations across nights, weekends, and holidays.

Own the implementation, administration, and continuous improvement of Ashby’s Support systems. Responsibilities include configuring ticketing workflows, automations, routing, SLAs, escalations, reporting, integrations, and data migrations; evaluating vendors; documenting system architecture; and leading change management, training, and adoption. The role partners with IT, RevOps, Engineering, Workforce Management, QA, Training, and Support Leadership to ensure scalable support operations.

Monitors donor replies, moderates content, triages and resolves support tickets, routes escalations, documents recurring issues, and maintains partner avatar videos. Collaborates with operations, customer success, and technical teams to support donor-impacting workflows. Requires strong written communication, sound judgment, attention to detail, organizational skills, comfort with multiple systems, and availability for nonstandard EST shifts and occasional Saturdays.

Build and manage the go-to-market operating foundation, including funnel stages, lead routing, CRM strategy, revenue technology, account-based marketing support, attribution, pipeline reporting, forecasting, and leadership reporting. The role partners across Marketing, Business Development, Operations, and Finance to improve commercial data quality and connect deals through contracting and revenue.

Leads HomeBase’s fiduciary services and operational infrastructure, overseeing trust administration, team development, vendor management, invoicing, banking, reporting, controls, and client operations. Partners with attorneys, accountants, advisors, and banking teams to ensure accurate, compliant service delivery. Designs scalable workflows, drives process improvements, manages performance through EOS scorecards and KPIs, supports technology adoption, and expands fiduciary service capabilities.

Provides Level 1 support, configuration, troubleshooting, testing, documentation, training, and continuous improvement for warehouse management systems. Serves as a liaison among warehouse operations, customers, and IT; supports WMS implementations, upgrades, go-live activities, and related hardware. Works on-site in a warehouse environment and assists with system workflows, standard operating procedures, and daily operational needs.

Supports middle-office trade operations for institutional money managers and hedge funds. Responsibilities include confirming and settling trades, FX transactions, cash and securities movements, collateral and margin activity, wire instructions, data maintenance, issue resolution, regulatory research, risk mitigation, and process improvement. The role coordinates with clients, brokers, custodians, prime brokers, vendors, and internal technology teams while maintaining procedures and compliance with market standards.

Manage prediction-market operations, including market creation, configuration, launches, settlements, member support, real-time surveillance, KPI reporting, and issue escalation. Collaborate with engineering, regulatory, analytics, product, clearinghouse, and ecosystem partners to maintain compliant, liquid, and smoothly functioning markets. The role requires shift flexibility for surveillance coverage and may require obtaining a state gaming license.

Reviews signed customer agreements against Salesforce records and quotes to verify products, quantities, prices, dates, approvals, and required data before billing and onboarding. Corrects routine Salesforce issues, tracks returned deals, communicates with Sales and Customer Success, escalates exceptions, confirms downstream handoffs, logs root causes, and improves procedures using AI-assisted review tools.

Analyzes operational data and business processes to identify inefficiencies, bottlenecks, and root causes. Maps workflows, evaluates outcomes using statistical methods, recommends and implements process improvements, and monitors results. Creates standard operating procedures and workflow documentation, communicates findings to stakeholders, and collaborates with cross-functional teams on process changes. Provides training and support for new processes and best practices.

Oversee operations across multiple plasma donation centers, driving process improvement, regulatory and quality compliance, audit readiness, performance analysis, facilities standards, employee relations, recruitment, training, and management development. Serve as the liaison between center leadership and corporate teams while diagnosing operational issues and implementing solutions. The role requires extensive overnight travel to support center visits, assessments, and improvement initiatives.

Manages day-to-day operations across multiple sites in West Virginia, Ohio, and Pennsylvania. Provides leadership to supervisors and teams, coordinates resources and workflows, develops policies and performance metrics, supports safety and compliance, and analyzes operational data for improvement. Requires approximately 50% travel, regular on-site attendance, and the ability to work in outdoor and industrial environments while wearing required PPE.

Owns daily contact center operations, including Talkdesk administration, campaign setup, workforce planning, KPI reporting, quality assurance, compliance, training, and process improvement. The role supports activation, pharmacy, and clinical operations by improving telephony workflows, automating reporting and QA processes, managing outreach lists, coordinating vendors, and translating operational needs into technical requirements. This is a fully remote position with a preferred evening shift and rotating Saturday coverage.

Own revenue operations as a hands-on team of one, including forecasting, bookings roll-ups, GTM metrics, pipeline hygiene, weekly operating rhythms, sales commissions, deal desk activities, and compensation plans. Build AI-powered GTM tools and automations using Claude, support finance and territory planning, and provide trusted analysis to GTM leadership.