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Top Senior Customer Success Jobs in Columbus, OH

Reposted 16 Days AgoSaved
Remote
Columbus, OH
132K-149K Annually
Senior level
132K-149K Annually
Senior level
Hardware • Machine Learning • Security • Software
The Customer Success Manager will manage strategic customer relationships, enhance customer satisfaction, and drive growth by ensuring product understanding and adoption in a fully remote role requiring occasional travel.
16 Days AgoSaved
Remote
Columbus, OH
174K-205K Annually
Senior level
174K-205K Annually
Senior level
Software
Lead a team of Customer Success Managers to enhance onboarding, customer adoption, and retention while developing strategies for customer value and risk management at Vanta.
16 Days AgoSaved
Remote
Columbus, OH
Senior level
Senior level
Logistics • Mobile • Software
The Senior Customer Success Manager drives customer success, manages enterprise account relationships, ensures value realization, and collaborates with cross-functional teams to promote product adoption and renewals.
Top Skills: AIEamErpSaaSSap Pm
16 Days AgoSaved
Remote
Columbus, OH
130K-186K Annually
Senior level
130K-186K Annually
Senior level
Artificial Intelligence • Information Technology • Software • Database • Analytics • Business Intelligence
As a Strategic Customer Success Manager, you will guide enterprise customers to achieve value with Omni, drive strategic initiatives, and manage key relationships to enhance ROI and growth.
Top Skills: Bi PlatformsData AnalyticsSaaS
Reposted 16 Days AgoSaved
Easy Apply
Remote
Columbus, OH
Easy Apply
Senior level
Senior level
Marketing Tech • Real Estate • Software • Business Intelligence • PropTech • Generative AI • Big Data Analytics
The Customer Success Manager will manage client relationships for Rentable's revenue management platform, driving adoption and retention while collaborating with various teams to ensure clients achieve their pricing goals.
Top Skills: Analytics DashboardsAsanaGoogle SuiteSalesforce
Reposted 16 Days AgoSaved
Remote
Columbus, OH
70-100 Annually
Senior level
70-100 Annually
Senior level
Artificial Intelligence • Healthtech • Machine Learning
Manage relationships with mid-market accounts, ensuring customer satisfaction, product adoption, and retention by gathering feedback and analytics.
Top Skills: AIB2B SaasEhr Integration
Reposted 16 Days AgoSaved
Easy Apply
Remote
Columbus, OH
Easy Apply
Senior level
Senior level
Real Estate
Manage customer relationships for Daylight, focusing on adoption, retention, and growth while collaborating with teams to drive performance outcomes.
Top Skills: Analytics DashboardsAsanaGoogle SuiteSalesforce
17 Days AgoSaved
Remote
Columbus, OH
Senior level
Senior level
Artificial Intelligence • Healthtech • Machine Learning
The Enterprise Customer Success Director will manage relationships with key accounts, ensure customer satisfaction, drive product adoption, and collaborate with sales and product teams.
Top Skills: Ehr IntegrationSaaS
17 Days AgoSaved
Easy Apply
Remote
Columbus, OH
Easy Apply
Senior level
Senior level
Healthtech
The Client Success Manager will manage client relationships, ensuring satisfaction and engagement, support retention, and develop account plans. Responsibilities include communication, collaboration, and issue resolution while maintaining data in the CRM system.
Top Skills: MS OfficeSalesforceSharepoint
17 Days AgoSaved
Remote
Columbus, OH
191K-219K Annually
Senior level
191K-219K Annually
Senior level
Healthtech • Social Impact
The Senior Director will lead Virta's partnerships with health plans and PBMs, managing a team to drive customer satisfaction and identify growth opportunities while ensuring enterprise-level results for members' health.
17 Days AgoSaved
Easy Apply
Remote
Columbus, OH
Easy Apply
Senior level
Senior level
Cloud • Software
The Customer Success Manager at ArmorCode ensures high customer satisfaction, manages post-sales relationships, and drives platform adoption and expansion, while providing proactive support and strategizing for customer success.
Top Skills: Cloud Security ToolsDastQualysSastScaTenableVeracode
Reposted 17 Days AgoSaved
Remote
Columbus, OH
Senior level
Senior level
Healthtech • Internet of Things • Hospitality • Telehealth
Manage the full customer lifecycle by building relationships, driving user adoption, analyzing metrics, and delivering product demos in a fast-paced startup environment.
Top Skills: Customer Engagement SoftwareE-CommerceSaaS
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Reposted 17 Days AgoSaved
Remote
Columbus, OH
78K-105K Annually
Senior level
78K-105K Annually
Senior level
Healthtech • Information Technology
The Client Success Manager ensures client satisfaction and retention for high-value health system clients, managing post-sales processes, analyzing data, and enhancing relationships with stakeholders.
Top Skills: ConfluenceExcelHubspotJIRAPowerPointSalesforceSQL
Reposted 17 Days AgoSaved
In-Office or Remote
Columbus, OH
154K-200K Annually
Senior level
154K-200K Annually
Senior level
Software
Lead the digital customer success team to develop and implement a scalable digital engagement model that enhances customer retention and product adoption while managing a high-performing team.
Top Skills: Ai Copilots/AgentsCommunity PlatformsGainsightKnowledge SystemsLms ToolsPx
Reposted 17 Days AgoSaved
Remote
Columbus, OH
125K-125K Annually
Senior level
125K-125K Annually
Senior level
Real Estate • Software
Lead the customer success management team, drive customer engagement and satisfaction, and develop strategies for client growth and retention.
Top Skills: GongSalesforce
Reposted 17 Days AgoSaved
Remote or Hybrid
Columbus, OH
125K-145K Annually
Senior level
125K-145K Annually
Senior level
Healthtech • HR Tech • Software
Manage key client relationships for the Pharmacy Benefit Management team, ensuring delivery of pharmacy benefits and client satisfaction. Lead meetings and support clients through various operational needs, including open enrollment processes and issue resolution, while maintaining industry insights.
Top Skills: ExcelGoogle SheetsGoogle SlidesPower Point
Reposted 17 Days AgoSaved
Remote
Columbus, OH
165K-200K Annually
Senior level
165K-200K Annually
Senior level
Artificial Intelligence • Marketing Tech • Mobile • Software
Lead and develop a team of Customer Success Managers, focusing on maximizing retention and growth for strategic customers in a high-paced environment.
Reposted 18 Days AgoSaved
Remote
Columbus, OH
180K-180K Annually
Senior level
180K-180K Annually
Senior level
Artificial Intelligence • Information Technology
The role involves managing strategic customer relationships, driving growth and retention, and ensuring value realization for high-value enterprise accounts.
Top Skills: SaaS
Reposted 18 Days AgoSaved
Remote
Columbus, OH
Senior level
Senior level
Software
The Director of Customer Success leads a team to drive customer outcomes, engagement strategies, and retention through coaching and performance monitoring while collaborating with internal stakeholders to enhance customer experience.
Top Skills: Ai ToolSalesforceVitally
Reposted 19 Days AgoSaved
Remote
Columbus, OH
85K-115K Annually
Senior level
85K-115K Annually
Senior level
Information Technology • Consulting
As a Client Success Manager at HONK, you will onboard new clients, deliver training, drive account growth, and support strategic initiatives to enhance customer relationships.
Top Skills: AsanaHubspotZendesk
Reposted 19 Days AgoSaved
Remote
Columbus, OH
118K-165K Annually
Senior level
118K-165K Annually
Senior level
Software • Cybersecurity
The Technical Customer Success Manager will manage customer relationships, drive product adoption, and ensure customer satisfaction and renewal in a B2B SaaS environment.
Top Skills: B2B SaasCybersecurity
Reposted 19 Days AgoSaved
Remote
Columbus, OH
Senior level
Senior level
Travel
The VP of Customer Success will lead customer success initiatives for property managers and property owners, ensuring satisfaction, operational excellence, and strategic growth.
Top Skills: SaaS
Reposted 19 Days AgoSaved
Remote
Columbus, OH
Senior level
Senior level
Artificial Intelligence • Healthtech
Lead and scale the Technical Customer Success team, refine onboarding processes, handle technical escalations, and partner with other departments to ensure customer satisfaction and drive growth.
Top Skills: APIsFhirHl7JSONPythonSQLXML
Reposted 21 Days AgoSaved
Remote
Columbus, OH
Senior level
Senior level
Artificial Intelligence • Software
Seeking a Customer Success Manager to build a team, drive customer relationships, and enhance retention metrics through strategic initiatives.
Top Skills: AISaaSSeo
Reposted 21 Days AgoSaved
Remote
Columbus, OH
Senior level
Senior level
Healthtech • Internet of Things • Hospitality • Telehealth
As a Lead Customer Success Manager, you will build customer relationships, manage the customer lifecycle, analyze engagement metrics, and deliver program demos to ensure customer success.
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