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Top Senior Customer Success Jobs in Columbus, OH

Reposted 6 Days AgoSaved
Easy Apply
Remote
Columbus, OH
Easy Apply
Senior level
Senior level
Cloud • Software
Lead customer outcomes by driving technical adoption, optimizing workflows, maintaining data accuracy, and facilitating cross-functional collaboration to enhance customer satisfaction.
Top Skills: APIsCismCisspOscpPmpPythonSaaS
7 Days AgoSaved
Remote
Columbus, OH
Senior level
Senior level
Food • Logistics • On-Demand • Retail • Software
The Technical Customer Success Manager will manage enterprise accounts, driving adoption and performance while collaborating with customer teams to optimize solutions on Nash's platform. This involves troubleshooting, advising, and ensuring customer satisfaction and growth.
Top Skills: APIsPythonSQL
7 Days AgoSaved
Remote
Columbus, OH
Senior level
Senior level
Healthtech • Information Technology • Software
The Customer Success Manager will manage customer relationships to ensure satisfaction, drive adoption, and support healthcare customers' strategic goals through collaboration and data analysis.
Top Skills: Data AnalyticsPower BI
7 Days AgoSaved
Easy Apply
Remote
Columbus, OH
Easy Apply
85K-95K Annually
Senior level
85K-95K Annually
Senior level
Cloud • Digital Media • Marketing Tech • Sales • Social Media • Software • Database
The Enterprise Customer Success Manager will drive growth and secure renewals for enterprise customers while overseeing the customer lifecycle and managing contract negotiations.
7 Days AgoSaved
Remote or Hybrid
Columbus, OH
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Healthtech • HR Tech • Software
The Director, Client Success will lead the PBM Client Success team, focusing on client retention, satisfaction, and growth. Responsibilities include strategic account planning, managing team operations, client relationship oversight, and developing processes to enhance service quality.
Top Skills: Google SuiteMS OfficeSalesforce
7 Days AgoSaved
Remote or Hybrid
Columbus, OH
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Healthtech • HR Tech • Software
The Director, Client Success will lead Rightway's Client Success team focusing on client retention, satisfaction, and growth within the Pharmacy Benefit Management sector. Responsibilities include developing strategies, optimizing processes, managing key client relationships, and leading a high-performing team.
Top Skills: Google SuiteMS OfficeSalesforce
7 Days AgoSaved
Easy Apply
Remote
Columbus, OH
Easy Apply
160K-180K Annually
Senior level
160K-180K Annually
Senior level
Productivity • Security • Software • Business Intelligence • Cybersecurity
The Customer Success Manager will onboard enterprise clients, ensure product adoption and retention, build relationships, and influence product development based on customer feedback.
Top Skills: B2B SaasDevOpsEngineeringIdentitySecurity
7 Days AgoSaved
Remote
Columbus, OH
100K-185K Annually
Senior level
100K-185K Annually
Senior level
Information Technology • Security • Cybersecurity
The Customer Success Manager will manage customer relationships, align strategies with cybersecurity objectives, and drive customer satisfaction and revenue growth.
Top Skills: Cyber InsuranceCybersecurityRisk Management
7 Days AgoSaved
Remote or Hybrid
Columbus, OH
81K-116K Annually
Senior level
81K-116K Annually
Senior level
Artificial Intelligence • Cloud • Events • Productivity • Software • Business Intelligence • Conversational AI
Manage strategic partnerships with key customers, offering technical solutions and optimizing their use of RingCentral's products to ensure customer satisfaction and drive growth.
Top Skills: CodecsCrm SoftwareDnsFirewallsLan/WanMicrosoft Office SuitePbxQosRoutersRtpSalesforceSipSwitchesTcp/IpVoip Technology
Reposted 16 Days AgoSaved
In-Office
Columbus, OH
90K-120K Annually
Senior level
90K-120K Annually
Senior level
Consumer Web • Fintech • Insurance • Marketing Tech
The Client Success Manager will lead a team of Account Managers, drive results to meet revenue goals, and ensure exceptional client experiences through relationship management and coaching.
Top Skills: Sales CrmTechnology For Insurance Agents
Reposted 7 Days AgoSaved
Easy Apply
Remote or Hybrid
Columbus, OH
Easy Apply
140K-160K Annually
Senior level
140K-160K Annually
Senior level
eCommerce • Information Technology • Logistics • Productivity • Software
The Customer Success Manager will build relationships with clients, ensure satisfaction, drive retention, monitor customer health, and collaborate with teams to resolve issues and identify growth opportunities.
Top Skills: B2B SaasWarehouse Management System (Wms)
Reposted 7 Days AgoSaved
Easy Apply
Remote
Columbus, OH
Easy Apply
94K-128K Annually
Senior level
94K-128K Annually
Senior level
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
Manage and execute advertising campaigns for enterprise clients, focusing on profitability and growth through strategic planning and analysis of campaign performance. Collaborate with teams to optimize use of CommerceIQ's platform.
Top Skills: AdvertisingAmazonEcommerceExcelWalmart
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Reposted 7 Days AgoSaved
Remote or Hybrid
Columbus, OH
95K-140K Annually
Senior level
95K-140K Annually
Senior level
Software • Cybersecurity
The Senior Customer Success Manager drives customer adoption and retention, engages with stakeholders, and ensures a high-touch experience for strategic accounts while identifying growth opportunities and mentoring peers.
Reposted 7 Days AgoSaved
Easy Apply
Remote
Columbus, OH
Easy Apply
Senior level
Senior level
Information Technology • Security • Software • Cybersecurity
As a Customer Success Manager, you'll manage relationships with 30+ mid-market and enterprise customers, ensuring satisfaction, retention, and value realization. You'll provide technical guidance, monitor customer health, perform business reviews, and collaborate cross-functionally to resolve challenges and drive renewals.
Top Skills: CRMCs PlatformGrc Frameworks (Soc 2Hipaa)Iso 27001NistSaaS
Reposted 7 Days AgoSaved
Remote
Columbus, OH
135K-150K Annually
Senior level
135K-150K Annually
Senior level
Software
The Senior Director of Customer Success leads the strategy for the department, enhancing the customer journey, retention, and performance standards while collaborating cross-functionally.
8 Days AgoSaved
Easy Apply
Remote
Columbus, OH
Easy Apply
110K-130K Annually
Senior level
110K-130K Annually
Senior level
Cloud • Information Technology • Consulting
The Customer Success Manager will manage Enterprise and Strategic accounts, ensuring customer satisfaction, driving renewals, and fostering long-term relationships.
Top Skills: CRMOracleSAPVMware
8 Days AgoSaved
Remote
Columbus, OH
Senior level
Senior level
Food • Logistics • On-Demand • Retail • Software
The Technical Customer Success Manager will own enterprise customer accounts, drive adoption and performance, troubleshoot technical issues, and ensure customer growth and success on Nash's platform.
Top Skills: APIsJIRA
8 Days AgoSaved
Remote
Columbus, OH
Senior level
Senior level
Food • Logistics • On-Demand • Retail • Software
The Customer Success Engineer ensures that enterprise customers successfully integrate and scale on the platform by providing technical guidance, troubleshooting, and performance optimization. They act as the technical owner for customer accounts, supporting solutions design and deployment while analyzing operational KPIs.
Top Skills: APIsIntegrationObservability ToolsWorkflow Engines
Reposted 8 Days AgoSaved
Remote
Columbus, OH
85K-144K Annually
Senior level
85K-144K Annually
Senior level
Healthtech
The Client Success Portfolio Manager supports retention and growth of complex clients by managing relationships, analyzing data, and leading initiatives to enhance client experience and service delivery.
Top Skills: Client Success Best PracticesData AnalysisHealthcare BenefitsPresentation Skills
8 Days AgoSaved
Remote
Columbus, OH
79K-128K Annually
Senior level
79K-128K Annually
Senior level
Cloud • Fintech • Insurance • Software
The Customer Success Manager manages customer accounts, builds relationships, ensures product adoption, and drives customer satisfaction while identifying growth opportunities.
Top Skills: ChurnzeroDuck Creek SuiteAzureSaaSSQL Server
8 Days AgoSaved
Remote
Columbus, OH
Senior level
Senior level
Other
As a Senior Customer Success Manager, you'll manage post-sale relationships for enterprise customers, focusing on renewals and expansion while supporting pre-sales processes, ensuring customer success and aligning with internal teams.
Top Skills: DatabricksDbtSnowflakeSQL
8 Days AgoSaved
Remote or Hybrid
Columbus, OH
103K-138K Annually
Senior level
103K-138K Annually
Senior level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
Manage long-term success of strategic accounts, enhance product adoption, analyze user engagement, and ensure customer satisfaction. Proactively manage multiple accounts while communicating effectively and solving problems.
Reposted 8 Days AgoSaved
Remote
Columbus, OH
Senior level
Senior level
Artificial Intelligence • Software • Automation
The Client Success Manager serves as the primary contact for clients, ensuring satisfaction through relationship management, communication, and issue resolution. Responsibilities include coordinating client requests, facilitating internal collaboration, and identifying growth opportunities to enhance client partnerships.
Top Skills: Ai ToolsBimCrm SystemsDynamicsHubspotPower BIPower PlatformRevit
Reposted 8 Days AgoSaved
Easy Apply
Remote
Columbus, OH
Easy Apply
120K-210K Annually
Senior level
120K-210K Annually
Senior level
Information Technology • Security • Analytics
As a Customer Success Architect, you'll advise customers, lead implementations, translate needs into solutions, and mentor teams to drive success with Gravwell's platform.
Top Skills: AWSAzureBashCybersecurityGCPGoGravwellLinuxLog AnalyticsPythonSIEM
Reposted 8 Days AgoSaved
Remote
Columbus, OH
89K-140K Annually
Senior level
89K-140K Annually
Senior level
Healthtech
This role involves managing account growth, client relationships, and implementation projects while driving customer satisfaction and revenue for Sword Health.
Top Skills: Data Analysis ToolsExcelGoogle Sheets
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