Top Senior Customer Success Jobs in Columbus, OH

As a Manager of Customer Success, oversee a team to enhance customer experience and retention, coaching staff, implementing frameworks, and analyzing performance metrics.

The Customer Success Manager ensures customer satisfaction and retention by facilitating onboarding, maintaining relationships, and driving value for clients using Amper's manufacturing solutions.

The Customer Success Manager is responsible for retaining and expanding customer relationships, facilitating strategic partnership interactions, and managing renewal processes for 40+ accounts.

The Director of Customer Success will lead a team, drive customer advocacy, retention, and growth, analyze metrics, and enhance customer engagement strategies.

The Head of Customer Success leads the customer lifecycle at ArcSite, improving onboarding, reducing churn, and ensuring customer satisfaction through strategic initiatives and cross-functional collaboration.

The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.

The role involves managing strategic enterprise relationships, engaging with executive stakeholders, ensuring operational alignment, and driving value realization across multi-location pet care businesses.

As an Enterprise Customer Success Manager, you'll partner with major clients to drive retention, monitor customer health, and identify growth opportunities. You'll manage strategic relationships, conduct business reviews, and enable value realization using data insights.

Lead global customer support and success initiatives, executing strategies for retention and loyalty while managing over 100 team members and optimizing customer experience across products.

The Customer Success Manager will lead customer relationships, focusing on product adoption and retention while collaborating with teams to enhance user experience and drive value.

Lead and grow the Customer Success team for mid-market clients, ensuring outstanding experiences and outcomes. Develop strategies, manage relationships, and oversee operations to support client engagement and retention.

The Senior Customer Success Manager will drive strategic success across enterprise accounts, ensuring onboarding, adoption, and expansion while developing customer relationships and providing product feedback.

Manage client relationships and energy market participation, ensuring program delivery, stakeholder engagement, and compliance with funding requirements. Foster client success through communication and expertise in energy solutions.

As a Senior Customer Success Manager at Talon.One, you'll build strong relationships, drive adoption, manage a portfolio of accounts, and collaborate with internal teams to enhance customer experiences and promote retention and growth.

The Senior Customer Success Manager will strengthen client relationships, drive utilization of products, and promote customer success through proactive engagement and data-driven insights.

The Customer Success Manager will oversee Truv's enterprise clients, driving product adoption, managing implementations, and ensuring customer satisfaction to boost revenue and engagement.

The Strategic Customer Success Engineer will provide technical support and guidance, ensure product adoption, and foster relationships with enterprise clients.

As the Director of Customer Success for Enterprise Accounts, you will lead a national team, develop strategies for retention and growth, manage key accounts, and collaborate across departments to enhance customer value.

Manage strategic customers, provide product knowledge, develop success plans, and drive customer outcomes while supporting their digitalization journey.

The Principal Customer Success Manager fosters relationships with enterprise customers, ensuring successful solution adoption, driving value realization, and providing account management support while collaborating with stakeholders.

The Digital Customer Success Manager will enhance customer experience by driving product adoption, retention, and growth through data-driven strategies and cross-functional collaboration.

The Senior Customer Success Manager drives customer engagement and satisfaction by fostering relationships, managing accounts, and ensuring clients maximize their investment in Guidewire solutions.

The Customer Success Manager will enhance post-sales customer experience, drive customer success strategies, manage enterprise accounts, and collaborate across teams for optimal client outcomes.

Lead a team of CSMs for Vanta's largest customers, focusing on retention, strategic ownership, data-driven outcomes, and GRC expertise. Collaborate cross-functionally and model leadership in ambiguity.

Drive customer engagement and onboarding, identify growth opportunities, and resolve issues as a trusted advisor for enterprise clients.