Top Tech Jobs & Startup Jobs in Cleveland, OH

Investigate and resolve complex customer-reported issues in large Java enterprise codebases, perform root-cause analysis, deliver production-ready fixes, use AI-assisted debugging and test generation, contribute to documentation and product enhancements, and participate in on-call pager rotations.

Manage a book of client accounts for employee benefits: build relationships, coordinate PBM implementations, analyze plan performance, run RFP/onboarding, maintain CRM and client documentation, lead meetings and communications, and support internal projects and process improvements. Minimal travel.

Design, build, and maintain Oracle APEX low-code web applications; develop PL/SQL and SQL database objects; implement custom UI with JavaScript/jQuery/HTML5/CSS3; integrate via REST/SOAP (ORDS); follow security best practices; participate in agile ceremonies; support CI/CD, code reviews, and performance troubleshooting.

Manage and execute omnichannel marketing campaigns within the Performance Marketing COE. Handle CRM data, segmentation, suppression, file outputs, and compliance. Drive automation, process improvements, CDP/CRM integration, trigger-based flows, and support critical projects like prescreen and reissues while collaborating with Agile pods and team leaders.

Validate and audit marketing campaign data and fulfillment files, enforce QA and compliance, analyze quality trends, report risks, drive governance and continuous improvement across campaign execution.

Own customer relationships from implementation through retention and expansion. Monitor account health, run usage and ROI analyses, lead business reviews, manage implementations with technical teams, identify expansion opportunities, and set standards for clear customer communication and scalable, data-driven processes.

Lead technical implementations and configuration for new customers, provide omnichannel support and documentation, engage customers to gather requirements and feedback, collaborate with Account Management, Sales, Product, and Engineering to drive successful deployments and expansions, and help refine implementation processes to accelerate customer value.

Lead and manage a specialized leisure sales team to drive revenue growth, coach advisors, ensure SOP compliance (GDS, CB+ processes), coordinate marketing and events, resolve advisor errors, and collaborate with operations and Virtuoso to optimize processes and generate leads.

Lead and support a network of independent travel advisors across Luxury, Cruise, Contemporary, and Hosted Corporate & Entertainment communities. Build relationships, recruit and onboard advisors, coach for growth, collaborate cross-functionally, drive luxury sales initiatives, promote tools and partner programs, and track performance metrics.

Lead identification and implementation of middle/back-office transformation opportunities by developing business cases and financial models, designing AI-enabled and agentic workflows, piloting implementations, and driving change management, governance, and adoption across stakeholders to realize measurable business value.

Lead multidisciplinary teams to identify and prioritize operational efficiency opportunities, design AI-enabled and agentic workflows, develop business cases, drive pilots and implementations, and manage change, governance, and adoption to realize measurable business outcomes.

Administer, configure, and maintain Jira, Jira Service Management, and Confluence. Customize workflows, fields, permissions, and integrations; develop scripts/plugins; provide user support and training; automate tasks; monitor performance; enforce security and access controls; plan upgrades and maintenance.

Manage monthly, quarterly, and annual financial close and reporting under U.S. GAAP; oversee AP/AR and payroll; improve accounting workflows and internal controls; support audits, tax compliance, and mentor a staff accountant to scale finance operations.

Analyze incoming RFPs for cross-border and domestic freight, perform detailed costing and pricing scenario analysis, support sales and operations with pricing strategies, monitor performance data, identify growth opportunities and market trends, improve pricing processes, and resolve pricing inquiries.

Partner with Engineering, Manufacturing, Supply Chain, and Logistics leadership to build and maintain complex financial models for COGS, BOM, CAPEX, and unit economics. Drive monthly forecasting, annual budgeting, variance analysis, and efficiency initiatives across production and logistics. Translate technical roadmaps into board-ready financial narratives and champion AI and automation to modernize reporting.