Top Senior Operations Jobs in Charleston, SC

Own and evolve the AI triage, routing, and agent library for inbound support tickets; administer and debug Zendesk systems and integrations; build automations, monitoring, and reporting; maintain integrations, routing logic, and AI QA; drive automation roadmap and continuous improvement to increase containment and reliability across CX operations.

Lead global Sales Development operations: design capacity and quota models, manage incentive compensation, govern CRM data and lead routing, optimize sales tech stack, and partner cross-functionally to improve pipeline generation and reporting.

The Senior Director will lead Operations Engineering for renewable projects, focusing on maximizing performance, driving improvements, and ensuring compliance.

Lead end-to-end order processing across direct and indirect channels, optimize order-to-revenue workflows, enforce CRM data and contracting standards, manage onboarding, vendor intake, and RFP operations, and align contracts with revenue recognition alongside Legal and Finance.

Lead and stabilize mainframe production operations, handle incident escalation and complex job recovery, coordinate with system programmers and application teams, support change management and disaster recovery, and mentor junior operations staff while improving runbooks and operational processes.

Support Sales by building segmentation models, territory designs, and compensation plans; advise Sales VPs through business reviews; maintain dashboards and reports in Salesforce, Gong, and Omni; improve CRM workflows and data quality; ensure account, opportunity, and territory integrity; and collaborate cross-functionally to operationalize GTM decisions.

Plan and execute North American field marketing and ABM programs—executive events, partner activities, webinars, and digital campaigns—aligned with Sales and Customer Success to generate, influence, and accelerate pipeline. Manage vendors, budgets, logistics, measurement of attribution and ROI, and build repeatable playbooks to scale programs.

Build and maintain Midstream's go-to-market operating system: design GTM systems and workflows, manage CRM and automation stack, create dashboards and forecasting, drive AI adoption, and partner with Sales, Marketing, Partner Success, Product, and leadership to scale commercial operations.

Lead Revenue Operations to unify pipeline from leads to renewals, build multi-touch attribution and forecasting, automate processes, apply AI to workflows, oversee Salesforce/HubSpot/data warehouse integrations, deliver executive dashboards, and manage a small RevOps team.

Lead and collaborate with animal shelter teams across the U.S. to implement strategies aimed at saving more animal lives. Manage change hands-on, foster stronger systems, and advocate for improved shelter programs while maintaining a significant travel schedule.

The Operations Manager oversees government contracts, manages team performance, and provides training while ensuring quality service delivery and team development.

Run day-to-day revenue operations supporting sales, support, and implementation teams. Drive sales process adoption, own pipeline review rhythm, manage SFDC data governance and support cases, coordinate onboarding, produce operational reporting, and support post-sale renewal workflows in partnership with CS and AM.

Lead client experience and agency operations for paid media accounts, overseeing media buying team performance, client retention, reporting, and process development. Own client leadership meetings, track KPIs (cost per appointment, show and close rates), and build scalable operational systems to improve efficiency and margin.

Owner-operator role to build and run core operational domains for rapid market expansion. Diagnose chaotic problems, design processes, tooling, metrics, and documentation, deliver measurable improvements, hand off systems, and repeat. Work directly with leadership with real operating authority toward GM-level ownership.

The Revenue Operations Analyst will manage revenue analytics for publisher accounts, create reports, identify growth opportunities, and collaborate with teams to optimize monetization strategies.

Lead client-facing and internal project activities for the Social Security Advocacy Management Services program. Supervise team leads, manage deliverables, ensure compliance with federal/state laws, monitor performance, develop training and SOPs, maintain QA processes and reporting, drive continuous improvement, and support operational initiatives using data analysis tools.

Lead insurance operations team to drive service excellence for financial advisors through reporting, escalations, process improvements, project management, cross-functional collaboration, and people leadership to ensure consistent, high-quality operational performance.

Lead cross-functional operational audits, identify bottlenecks, design and implement scalable processes (SOPs, RACI, process maps), drive automation opportunities, measure impact, and partner with department leaders to improve efficiency using Jira and Tableau.

The Manager of Strategic Operations will support the COO in operational infrastructure, technology, financial operations, and strategic coordination, ensuring effective execution of initiatives.

Responsible for redesigning mortgage operations, improving efficiency with emerging technologies, and collaborating across teams for a scalable operating model.

Lead design and deploy automation-first systems to streamline diligence, deal evaluation, and GTM workflows. Build integrations across HubSpot, Omni, and internal systems, use AI and n8n for automation, instrument analytics, and partner with commercial, product, and engineering teams to improve service delivery and customer experience.

Own annual revenue planning and monthly forecasts for enterprise customers, design lead-to-cash workflows in HubSpot, build Power BI dashboards and predictive models (DAX), manage forecast governance, coordinate non-standard pricing with Deal Desk, and translate data into executive insights to drive upsell, retention, and churn mitigation.

Lead the support team, resolve tier 1–2 tickets, manage engineers for tier 3, maintain knowledge bases and SOPs, and build AI automations to auto-resolve tickets and summarize customer feedback.

Lead and improve core sales processes and forecasting; run sales operating cadence (forecast calls, pipeline reviews, QBRs); support territory, quota, and capacity planning; analyze pipeline health and rep productivity using Salesforce, Excel, and BI tools; drive cross-functional GTM initiatives and ad hoc analyses to optimize sales effectiveness and revenue predictability.

Build and scale Covera's Revenue Operations function: own HubSpot CRM administration, pipeline management, forecasting, executive and board reporting, deal desk and pricing processes, cross-functional commercial operations, dashboards/KPIs, and scalable automation to enable predictable growth.