Top Entry Level Tech Support Jobs in Buffalo, NY

Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.

Assist customers with software issues via various communication methods, provide feedback, and identify bugs. Develop solutions to enhance customer experience.

The Technical Services Care Specialist resolves technical service issues, ensuring customer satisfaction through effective communication and resolution management while working with the Technical Services team.

The Technical Support Engineer Tier I provides exceptional customer service and technical support, troubleshooting issues, and collaborating with engineering teams.

Serve as the first point of contact for customer support, performing initial troubleshooting, resolving common issues, and escalating as necessary while maintaining response times.