Top Entry Level Tech Support Jobs in Buffalo, NY

Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.

The Technical Support Specialist assists customers with software issues, develops solutions, and utilizes support tools to enhance customer satisfaction in a rapidly changing environment.

Assist customers with software issues via various communication methods, provide feedback, and identify bugs. Develop solutions to enhance customer experience.

Communicate with customers via support channels to triage and resolve technical issues, onboard and troubleshoot integrations, improve support processes, collaborate with Product and Customer Success, and advocate for product improvements.

As a Technical Support representative, you will troubleshoot and resolve customer issues with Mashgin's products while providing exceptional service.

Provide front-line technical support to students via phone, chat, email, and social media. Troubleshoot online classroom access, browser and application issues, document resolutions, escalate when needed, and meet first-contact resolution metrics while working assigned shifts in a high-volume virtual call center.

The Technical Support Engineer Tier I provides exceptional customer service and technical support, troubleshooting issues, and collaborating with engineering teams.

Provide first-line technical support for Fluke Reliability software via phone, email, chat, and web meetings. Troubleshoot issues in Microsoft and web-based environments, document cases, multitask during interactions, and collaborate with team members to deliver timely solutions and escalate when necessary.