Top Entry Level Tech Support Jobs in Buffalo, NY

As a Technical Support Engineer, you'll assist customers by answering queries, resolving issues, collaborating with engineering, and enhancing support processes while ensuring customer satisfaction.

As a Technical Support Specialist, you'll assist customers with ServiceTitan software, resolve accounting workflow issues, and provide expert guidance on financial modules to enhance customer experience.

As a Tier 1 Customer Support Specialist, you will assist customers with onboarding, troubleshooting, and inquiries, ensuring a positive customer experience.

Support specialists will assist physicians, nurses, and administrators with application management, education, troubleshooting, and schedule management, primarily through phone and online communications.

The Technical Support Engineer resolves customer support tickets, diagnoses technical issues related to email delivery, onboarding, and integrations, and escalates bugs while documenting solutions.

The Technical Support Specialist will provide first-line technical support for internal teams and external users, triaging issues and resolving common problems while routing requests to relevant teams.

As a Technical Support representative, you will troubleshoot and resolve customer issues with Mashgin's products while providing exceptional service.

The Technical Support Specialist provides technical support and recommendations, liaises with suppliers, collaborates with Sales & Marketing, and contributes to organizational learning and documentation.

The Technical Support Analyst investigates and resolves customer issues related to robotic and software systems, leveraging automation, scripting, and collaboration with internal teams to improve operational efficiency and issue resolution processes.

The Technical Customer Support Associate provides support for Cengage digital solutions, troubleshooting issues and maintaining customer interactions using a ticketing system.