Top Operations & Support Jobs in Atlanta, GA

Own Arcadia’s revenue operating system, including Salesforce, forecasting, pricing, SKUs, quote-to-cash, KPI frameworks, sales compensation, and AI-powered reporting. Lead the evaluation and roadmap of the revenue technology stack while partnering with Sales, Marketing, Customer Success, Finance, Product, and Tech. Build scalable processes, improve forecast accuracy, analyze pipeline and sales efficiency, and drive predictable growth in a high-growth SaaS environment.

Manage Deal Desk operations across the quote-to-cash lifecycle, including CPQ administration, quoting, pricing validation, approvals, product configuration, exception management, and data integrity across CPQ, CRM, and billing systems. Build KPI reporting, support renewals and expansions, document processes, and partner cross-functionally to automate workflows and improve deal execution.

Provide technical customer support for Moov’s SDKs, APIs, and integrations through email, Slack, web forms, and in-app channels. Troubleshoot frontend and API issues, create proof-of-concept implementations, guide customers through best practices, and collaborate with Product, Engineering, and Technical Writing teams. Analyze recurring issues, improve documentation and internal tooling, and help enhance customer satisfaction and resolution times.

Support the Securities-Based Lending (SBL) Solutions Desk by assisting customers and financial representatives, coordinating with Credit Risk and Operations, resolving collateral and credit issues, performing outbound client communications, preparing regulatory and management reporting, and recommending servicing improvements to senior leadership.

Lead the development of procurement strategies, drive vendor management, ensure cost savings, and establish procurement processes in a remote-first environment.

Lead the sales funnel and growth forecasting for Dandy, coordinating between Finance and RevOps, while maintaining reporting infrastructure and supporting strategic decisions.

This is a general "talent pool" posting asking candidates to share their background and interest for future corporate roles across the company. No specific duties or requirements are listed.

Administer Atlassian Cloud (Jira, JSM, Confluence); design workflows, automations, and governance; develop REST API/webhook integrations; manage Atlassian Access (SSO/SCIM); build advanced JQL dashboards and reports; support cloud migrations, audits, and enterprise system integrations.

Provides administrative support to senior executives, including calendar and appointment management, report and presentation preparation, meeting coordination, correspondence handling, filing, data entry, policy assistance, confidential information management, and responding to departmental inquiries.

Supports Georgia HOPE Scholarship and Grant transcript processes by reviewing and correcting high school and postsecondary records, resolving data and file issues, assisting institutions with STARS, CHECS, and GAfutures systems, responding to user inquiries, managing support tickets, generating reports, documenting processes, and participating in testing and process improvements.

Processes, sorts, scans, indexes, files, stores, retrieves, and quality-checks documents and records. Operates document-center equipment, performs data entry, routes documents through workflow using agency and pension systems, maintains supplies and equipment, and processes outgoing mail. The role requires basic Microsoft Office and document-processing skills, organization, accuracy, teamwork, and the ability to lift up to 25 pounds.

Provides customer support for commercial facilities maintenance services by answering calls and emails, communicating job status and scheduling updates, maintaining accurate customer and job records, correcting data issues, submitting invoices, and coordinating with customer success managers and field technicians. The role is full-time and in-office, with additional administrative support responsibilities.