Top Operations & Support Jobs in Atlanta, GA

This is a general "talent pool" posting asking candidates to share their background and interest for future corporate roles across the company. No specific duties or requirements are listed.

The Lead Process Engineer optimizes operating processes for the AXIS platform in the BFSI sector, engaging with various teams to ensure scalable and compliant workflows. Responsibilities include end-to-end documentation, automation-first process engineering, and enhancing client implementations while integrating risk and compliance controls.

Provide remote executive support including calendar and travel management, call/email screening, briefing prep, vendor and project deadline tracking, document preparation, CRM data entry, and ad hoc administrative tasks.

Leads QA, IT operations, and Security teams; sets quality strategy, expands test automation and CI/CD quality gates, evaluates AI-assisted testing, modernizes internal tooling and SaaS management, establishes IT service standards, and owns security roadmaps, risk management, vulnerability processes, incident response, and team development.

Serve as L1 support for merchants via Client 360: intake, validate, triage, and resolve inquiries. Create and manage ServiceNow incidents, escalate major incidents, communicate with merchants, update knowledge articles, and improve support processes to reduce escalations and improve merchant experience.

Lead and mentor an application support team for iSeries and Windows/IIS fintech applications. Ensure production stability, incident management, root cause analysis, disaster recovery, automation, monitoring, capacity planning, and cross-functional collaboration to improve resilience and operational efficiency.

Provide front-desk customer service and administrative support for a construction regional office: manage mail and deliveries, answer and route calls, perform light data entry and accounts payable tasks, greet visitors, order supplies, maintain common areas, and coordinate building maintenance.

Provide second-level remote software support to customers through phone, email, and chat. Diagnose and troubleshoot software issues, collaborate with development teams on complex problems, document cases, create knowledge-base content, train customers, and participate in on-call support. The role includes rotating 12-hour shifts, approximately 5% travel to customer and company locations, and occasional emergency on-site support.

Oversee daily childcare center operations, including staff scheduling, timekeeping, coverage, compliance, documentation, collections, account accuracy, supplies, enrollment support, and family and staff retention. The Assistant Director partners with the Center Director to maintain efficient administration, support employee development, ensure licensing compliance, and uphold safety and company standards.

Supports daily operations of a multifamily apartment community, including resident relations, rent collections, delinquency management, leasing, renewals, resident retention, paperwork, reporting, deposits, compliance, budgeting, and occupancy goals. Assists with community leadership and assumes management responsibilities when the Community Manager is unavailable.

Oversee daily operations of a multifamily residential community, managing leasing, renewals, collections, resident relations, occupancy, budgets, compliance, and property performance. Lead and develop the onsite team while partnering with leadership on renovations, marketing, retention programs, and value-add initiatives. The role requires financial acumen, strong communication, Yardi familiarity, and a valid driver’s license with an insured vehicle.

Lead operational health, incident/change/release management, and test automation for the enterprise Workday platform. Coordinate bi-annual releases, tenant migrations, environment governance, and regression testing. Drive automation, monitor KPIs and dashboards, manage stakeholders and vendors, and deliver executive reporting to improve reliability, reduce incidents/MTTR, and increase automated regression coverage.

Provide high-level administrative and staff support to the Division CFO: prepare reports, coordinate meetings/conferences/travel, manage correspondence, run special projects, and use PC software (Microsoft Office) for documents, spreadsheets, and presentations.