Top Operations & Support Jobs in Atlanta, GA

Provides proactive executive support through complex calendar and travel management, meeting coordination, communications, event planning, expense preparation, and project tracking. Partners with executives and their teams to prioritize work, drive accountability, streamline processes, and execute leadership summits and strategic gatherings. The role requires strong discretion, organization, communication, cross-functional relationship-building, contract and procurement experience, and proficiency with administrative tools.

Administers and operates a federal Salesforce Marketing Cloud tenant across multiple business units. Responsibilities include user access, security, data extensions, SQL automations, journeys, deliverability, integrations, certificates, monitoring, incident response, backups, reporting, documentation, and service requests. The role also performs minor AMPscript, Server-Side JavaScript, Guide Template Language, and SQL enhancements while maintaining compliance, accessibility, and operational safeguards.

Support resource planning and technician scheduling across a region to meet SLAs. Assist with technician availability, shift planning, schedule updates in ADP and Gantt systems, incident management support, cost control, and special projects under guidance.

Provides remote clerical and operational support for healthcare eligibility and recovery services. Responsibilities include document and mail processing, payment posting, data entry, phone outreach to insurance carriers and providers, record accuracy, policy compliance, quality and productivity targets, and timely completion of training and assigned tasks.

Leads regional IT infrastructure operations across North and Central America, overseeing service quality, governance, financial performance, vendors, cybersecurity alignment, incident escalation, and continuous improvement. Coordinates service delivery teams and major transformation programs involving cloud, workplace technology, networks, and cybersecurity. Partners with business leaders, global IT teams, service providers, and site leadership to improve operational efficiency, automation, compliance, and service maturity.

Translate and localize captions, subtitles, documents, web pages, and software from English to Czech. Responsibilities include machine translation post-editing, transcreation, cultural adaptation, terminology management, quality assurance, database maintenance, and collaboration with project and departmental teams. The role requires strong target-language grammar, translation software proficiency, localization knowledge, and the ability to meet tight deadlines.

Coordinate and confirm appointments between clients and security professionals; answer calls, emails, and messages; manage scheduling software and availability; send reminders and follow-ups; maintain accurate records; protect confidential client information; provide professional customer service.

Owns go-to-market analytics, forecasting, sales performance reporting, and GTM operating cadence. Leads annual planning, develops performance metrics, prepares executive and board reporting, and partners with finance, data, and marketing to improve revenue processes and systems. Uses SQL, CRM, analytics, and forecasting tools to identify trends, risks, opportunities, and operational improvements.

Oversees administrative and support services, including office management, facilities, HR, finance, staffing, employee relations, schedules, workload management, and organizational efficiency. The role also supports marketing, distribution, and sales strategies while communicating significant operational issues to supervisors.

Oversee digital and physical music distribution for labels, serving as the primary relationship manager and coordinating release approvals, metadata, assets, delivery, claims, and monetization. Develop release and catalog strategies with labels and internal teams across marketing, finance, and legal. Use analytics to improve label engagement, support marketing and sales goals, and recommend competitive optimizations.