Top Operations & Support Jobs in Atlanta, GA

Coordinates corporate meetings and conferences, including contracts, venues, budgets, registrations, and travel logistics. Manages company communications, social media content, newsletters, webinars, resumes, holiday initiatives, charitable donations, and employee gifts. Provides administrative and onboarding support, maintains records and trackers, resolves inquiries, supports account access, and assists with staff projects. The role requires strong organization, communication, independent judgment, event coordination, Excel proficiency, and social media experience.

Provides first-level technical support for employees through ticketing, phone, and email channels. Troubleshoots Windows, Microsoft 365, VDI, VPN, networking, printers, peripherals, and account-access issues. Performs password and MFA support using identity-verification procedures, documents incidents, maintains ticket ownership, supports onboarding and equipment deployment, and escalates unresolved or security-related issues. Contributes to knowledge-base documentation while meeting service-level and information-security requirements.

Supervise quality assurance activities for workforce development programs by reviewing case files, monitoring data integrity, verifying payments, ensuring WIOA/TANF and contract compliance, identifying deficiencies, and supporting corrective action. The role maintains spreadsheets and dashboards, prepares billing documentation, assists with audits, leads staff check-ins, supports policy improvements, and coordinates targeted training while protecting confidential participant information.

Own Rain’s revenue operations infrastructure across Sales, Marketing, Partnerships, and Customer Success. Design and administer GTM compensation plans, maintain revenue dashboards and analyses, manage HubSpot architecture and integrations, support GTM systems, automate workflows with AI tools, and optimize cross-functional sales processes. The role requires strong analytical, systems administration, compensation, and process improvement skills in a fast-growing fintech environment.

Primary GTM-dedicated Salesforce Administrator owning day-to-day Salesforce configuration, reporting, integrations (HubSpot/Marketo), data quality, SLA-driven ticket resolution, and documentation. Partner with RevOps/BizOps on complex changes, UAT, and AI/tool integrations to support commercial teams.

Own and coordinate the establishment and daily operations of the company’s Nigerian business. Translate priorities into executable plans, manage cross-functional activities and stakeholders, oversee clients, partners, and vendors, monitor progress, develop processes, identify operational gaps, and implement improvements. The role requires independent ownership of initiatives, strong communication and analytical skills, and adaptability in a fast-changing environment.

Volunteer generalist supporting nonprofit formation, day-to-day operations, tracking pro bono matters, social media and marketing content, IT and finance support, research, and special projects. Requires proactive, independent work and weekly standups.

Manage and optimize Arine’s Support Desk operations, lead Support Desk Analysts, enforce SLAs, oversee ticket triage and escalations, configure ticketing systems, and develop performance dashboards. The role also manages customer communications, knowledge-base content, process automation, and continuous improvement across a remote SaaS healthcare technology environment.

Respond to live chat messages on business websites and social media, answer customer inquiries, share sales links and discounts, and support customer service and sales goals. Fully remote with training provided; immediate start and no prior experience required.

Provides empathetic, efficient customer support across multiple channels; documents interactions in CRM software; analyzes issues and proposes solutions; applies product knowledge to educate users; shares customer feedback and sentiment trends; develops support documentation; and supplies scenario-based input to train AI systems. Requires at least three years of professional customer support experience, strong communication and problem-solving skills, CRM proficiency, and experience managing complex cases.

Provide Tier 2/3 technical support by diagnosing hardware, software, operating system, and networking issues. Troubleshoot Windows, macOS, Linux, TCP/IP, VPN, and DNS problems; document resolutions in ticketing systems; communicate technical concepts clearly; identify support trends; and recommend workflow improvements to enhance AI training data quality.