Top Operations & Support Jobs in Atlanta, GA

Supervise quality assurance activities for workforce development programs by reviewing case files, monitoring data integrity, verifying payments, ensuring WIOA/TANF and contract compliance, identifying deficiencies, and supporting corrective action. The role maintains spreadsheets and dashboards, prepares billing documentation, assists with audits, leads staff check-ins, supports policy improvements, and coordinates targeted training while protecting confidential participant information.

Own Rain’s revenue operations infrastructure across Sales, Marketing, Partnerships, and Customer Success. Design and administer GTM compensation plans, maintain revenue dashboards and analyses, manage HubSpot architecture and integrations, support GTM systems, automate workflows with AI tools, and optimize cross-functional sales processes. The role requires strong analytical, systems administration, compensation, and process improvement skills in a fast-growing fintech environment.

Primary GTM-dedicated Salesforce Administrator owning day-to-day Salesforce configuration, reporting, integrations (HubSpot/Marketo), data quality, SLA-driven ticket resolution, and documentation. Partner with RevOps/BizOps on complex changes, UAT, and AI/tool integrations to support commercial teams.

Own and coordinate the establishment and daily operations of the company’s Nigerian business. Translate priorities into executable plans, manage cross-functional activities and stakeholders, oversee clients, partners, and vendors, monitor progress, develop processes, identify operational gaps, and implement improvements. The role requires independent ownership of initiatives, strong communication and analytical skills, and adaptability in a fast-changing environment.

Manage and optimize Arine’s Support Desk operations, lead Support Desk Analysts, enforce SLAs, oversee ticket triage and escalations, configure ticketing systems, and develop performance dashboards. The role also manages customer communications, knowledge-base content, process automation, and continuous improvement across a remote SaaS healthcare technology environment.

Respond to live chat messages on business websites and social media, answer customer inquiries, share sales links and discounts, and support customer service and sales goals. Fully remote with training provided; immediate start and no prior experience required.

Build and maintain revenue operations data pipelines, dbt models, integrations, and GTM systems across Salesforce, Marketo, warehouses, and analytics platforms. Diagnose synchronization and schema issues, ensure data integrity, translate ambiguous business needs into data solutions, test end-to-end workflows, and collaborate with Sales, Marketing, Customer Success, Finance, and Engineering. The role also involves experimentation with AI tools, technical documentation, and managing multiple projects independently.

Monitor system alerts during assigned shifts, follow troubleshooting flowcharts, restart hardware, escalate unresolved issues, and maintain detailed action logs. The role provides flexible afternoon, weekend, and absence coverage while supporting operations for electromechanical power systems. Success requires technical aptitude, attention to detail, independent judgment, strong communication, and the ability to prioritize issues in a fast-paced environment.

Owns GTM and customer success operations across scoring, data quality, CRM automation, lead routing, sales-to-CS handoffs, forecasting, reporting, and compensation support. The role connects HubSpot, Clay, Gong, and Amplemarket, builds enrichment and lifecycle workflows, improves pipeline generation, and creates structured delivery and account visibility processes. It also carries direct pipeline generation responsibility and partners with sales, customer success, PMO, and leadership teams.

Provides technical support to customers by diagnosing software, hardware, and service issues, resolving escalations, interpreting REST API requests and responses, and identifying root causes. Collaborates with engineering and internal teams to deliver solutions, supports e-commerce shipping and tracking customers, and communicates effectively with audiences of varying technical expertise.