Top Senior Operations Jobs in Ann Arbor, MI

Lead and optimize creative operations for an agency: manage resourcing, processes, budgets, and onboarding; implement AI and dashboards; shape team culture, career pathways, and participate in strategic planning.

Lead GTM Strategy and Revenue Operations to design quota allocation, compensation, territories, headcount planning, and GTM tooling. Own Salesforce-based revenue data model, drive AI-first automations across the GTM tech stack, govern forecasting and compensation, and deliver actionable territory and pipeline insights to enable seller productivity and revenue growth.

Own and run the Deal Strategy intake: review pricing/discounts, triage legal and treasury exceptions, validate order forms, prioritise high-impact deals, maintain clause and pricing playbooks, run cross-functional taskforces, track deal metrics, and design guardrails and enablement for scalable approvals.

The VP of Operations oversees all operations for Appliance Business Units, ensuring revenue growth, customer satisfaction, and leading multidisciplinary teams. Responsibilities include strategic planning, performance monitoring, process improvement, financial management, and fostering a customer-centric culture.

Lead quota modeling, territory design, commission planning, and forecasting to align sales with growth goals. Maintain Salesforce data integrity, build dashboards, leverage Gong/Clari and AI tools for predictive insights, present executive analyses, and drive process improvements across Sales, Finance, and cross-functional teams.

Lead Underwriting, Processing, and Closing teams to drive origination, quality, velocity, and homeowner experience. Build and coach production leaders, set operational goals, monitor metrics, remove bottlenecks, scale processes, lead change management, own Salesforce reporting and analytics, execute workforce planning, and implement investment risk policy to increase capacity and operational effectiveness.

The Director of Operations supports the product team's leadership, improving operational systems and processes, managing projects, and ensuring compliance in product governance and risk management.

Lead the execution of special operations projects at Skylight, focusing on optimizing fulfillment, logistics, and inventory management while collaborating across departments to build scalable tools and strategies.

Senior Director responsible for leading and scaling global ecommerce operational teams (content, localization, onboarding). Drives operational strategy, process optimization, AI-enabled automation, KPIs, governance, and cross-functional workflows to improve efficiency, scalability, and execution across Commercial Operations.

Lead RevOps initiatives: own pipeline and funnel analysis, forecasting, territory and coverage management, and build scalable reporting and systems. Partner across GTM (marketing, finance, pre-/post-sales) to surface insights, drive operational changes, and iterate quickly on processes to improve sales performance.

Manage and optimize revenue operations by owning Salesforce and CPQ processes, building dashboards and deal desk, analyzing revenue data, supporting quota and compensation administration, and maintaining sales playbooks and contract processing to drive revenue growth.

Lead AI-enabled revenue forecasting, maintain executive dashboards, ensure CRM data governance (Salesforce), and integrate revenue, compliance, and learner data. Partner cross-functionally to translate analysis into actionable insights, optimize renewals and pricing, and reduce operational toil for Development and Partnerships.

As VP of Operations, you'll oversee service delivery, enforce SOPs, facilitate project execution, maintain analytics, and promote a culture of accountability and performance improvement.

Lead global education operations with P&L ownership, ensuring scalable delivery of in-person, virtual, and self-directed training. Drive operational strategy, process governance, vendor/stakeholder collaboration, KPI-driven performance reporting, budget oversight, and team leadership to improve learner experience and financial performance.

Oversees proposal operations and development, leading teams in creating timely and compliant proposals for business development efforts while supporting multiple service lines.