Top Tech Jobs & Startup Jobs in Ann Arbor, MI

Serve as primary contact for a portfolio of Debt Settlement Providers, leading regular touchpoints and monthly performance presentations. Investigate and escalate issues, provide tailored solutions, stay current on policies and systems, and analyze customer data to identify trends and best practices to improve partner performance.

Perform complex actuarial analyses and TCOC modeling on healthcare claims, maintain savings/ROI methodologies, generate client insights, automate reporting and dashboards, write and review code, and document methodologies for cross-functional stakeholders.

Design, deliver, and measure GTM enablement programs for Growth and Client teams. Build onboarding and role-specific curriculum, manage enablement content and LMS, partner cross-functionally, drive applied learning and certifications, and use data to optimize programs and report impact. Project-manage initiatives end-to-end.

Implement and support technical solutions for clients, partnering with Client Launch Managers and Engineering. Troubleshoot issues, participate in customer technical discussions, handle customizations, and contribute to process and systems improvements to ensure smooth client launches and ongoing success.

Lead Forward Deployed Engineering for strategic enterprise accounts: translate executive requirements into prototypes and production, own delivery and handoffs, grow and hire FDE teams, maintain enterprise security and data governance, partner across product, sales, and platform, and embed AI experimentation and governance into FDE workstreams.

Lead telephony strategy and hands-on Five9 administration for a 550+ user contact center. Advise on dialer best practices, configure IVR and routing, tune progressive/preview dialers, maintain Salesforce integrations, build supervisor dashboards, and provide daily telephony support during a Six-month contractor engagement.

Support Outreach by managing accurate referral and provider data, performing daily data entry and audits, optimizing intake and operational workflows, collaborating with admissions, clinical, and partnerships teams, and helping remove barriers to patient access.

Drive Rain's mid-enterprise sales pipeline: prospect, qualify, and close deals with C-level stakeholders. Present complex fintech/HR solutions, manage sales lifecycle, maintain market knowledge, and build strategic customer relationships to achieve revenue targets.

Support Customer Success operations by coordinating between customers and internal teams, performing scheduled operational tasks, troubleshooting with Analytics, streamlining processes, documenting procedures, escalating issues to Product/Engineering, and assisting CSMs with growth initiatives to improve client satisfaction and retention.

Generate outbound pipeline through high-volume prospecting (calls, email, social), research and personalize outreach, qualify leads, schedule meetings for AEs, maintain CRM hygiene, hit KPIs, iterate messaging, and collaborate cross-functionally while participating in coaching.

Support Technology Resilience by conducting BIAs, documenting recovery requirements, mapping dependencies, maintaining DR plans and evidence, assisting testing and exercises, tracking remediation, and liaising with cross-functional teams to improve recovery readiness.

Provide legal guidance on healthcare law, contracts, regulatory compliance (Stark, Anti-Kickback, HIPAA), corporate governance; draft and negotiate agreements; assess legal risk; support policy, training, investigations, and collaborate with internal teams and outside counsel.

Manage and optimize PPC campaigns across Amazon, TikTok Shop, Walmart, Target, and Instacart. Develop KPI-driven strategies (ACOS, ROAS, TACoS), run DSP/programmatic campaigns, analyze performance, present results to clients, and collaborate with internal teams to drive growth. Occasional travel for client meetings.

Design high-converting Shopify landing pages and A/B test variants based on CRO insights. Collaborate with CRO strategists, PMs, developers, copywriters, and media buyers to translate strategy into fast, conversion-focused designs across multiple eCommerce brands. Deliver production-ready designs with speed, ownership, and attention to quality.

Manage CRO for Shopify clients through A/B testing, UX improvements, data analysis (GA4, heatmaps, session recordings), and strong client ownership. Plan and run experiments, recommend fixes, lead client communication, and coordinate with designers, developers, and PMs to drive measurable revenue growth.

Manage end-to-end Shopify projects with focus on A/B testing and CRO. Coordinate developers, designers, CRO specialists, and QA to ensure variations are implemented, tested, and launched on time while removing blockers and keeping priorities and timelines aligned.

Presales-heavy Solutions Engineer partnering with Account Executives to run technical evaluations, demos, and win deals (~80% presales). Own new-customer implementations, ensure smooth handoffs, and scale Sifflet's North American presence by combining technical depth, sales influence, and autonomous ownership.

Lead technical engagements to drive adoption of identity and access solutions: advise customers, architect IGA/IAM/CIEM/PAM implementations, run workshops and demos, design cloud integrations (AWS/GCP/Azure), build and troubleshoot integrations using APIs/SDKs and Terraform, and evangelize identity security best practices.