Top Tech Jobs & Startup Jobs in Ann Arbor, MI

Provide Tier 1 help desk support for government information systems, including Tableau and Salesforce. Troubleshoot, triage, resolve, or escalate user issues; manage access and account updates; log tickets; assist users with system access; and collaborate with technical teams. The role also supports projects and work plans, requires strong customer service and problem-solving skills, and may include weekend or holiday shifts.

Designs and maintains automated performance testing frameworks for cloud-native applications. Conducts load, stress, and scalability testing; monitors system performance; develops dashboards; analyzes test data; identifies bottlenecks; and recommends optimization. Supports CI/CD, DevSecOps, containerized applications, cloud infrastructure, telemetry, and performance documentation while collaborating with development, QA, SRE, and operations teams.

Administer enterprise SharePoint Server and SharePoint Online environments, including configuration, permissions, governance, monitoring, migrations, backup and recovery, security, compliance, and troubleshooting. Automate administrative tasks with PowerShell and support integrations with Microsoft 365, Power Apps, and Power Automate. Maintain infrastructure involving Active Directory, IIS, SQL Server, and network load balancing. Document procedures, enforce change management, communicate technical concepts, and mentor junior staff.

Own a regional portfolio of drone dock accounts from signed opportunity through launch and handoff to Customer Success. Coordinate customer and internal stakeholders, lead site surveys and make-ready planning, manage network and infrastructure readiness, track risks and dependencies, drive approvals and operational prerequisites, enforce readiness gates, and escalate blockers. The role requires frequent travel, physical site work, and collaboration with public-sector and enterprise customers.

As a Sr Technical Support Representative, you will provide expertise in customer support for drone operations, troubleshoot issues, and enhance customer satisfaction through proactive communication and feedback loops.

Serve as the Dock subject matter expert for federal and defense customers. Lead technical discovery, demonstrations, proofs of concept, deployments, installations, troubleshooting, networking architecture, onboarding, and training for autonomous drone dock systems. Support cloud and on-premise environments, accreditation and compliance processes, customer technical validation, field trials, and product feedback. Travel 50–75%, work outdoors and at height, and collaborate with Sales, Product, Engineering, and Program Management.

Leads customer-centered innovation across Food Safety and Animal Health by identifying unmet needs, conducting customer research, defining opportunities, and developing and testing concepts. Partners with R&D, Engineering, Commercial, Regulatory, Quality, Operations, and digital teams to assess feasibility, desirability, viability, adoption risk, and launch readiness. Facilitates workshops, supports innovation governance and portfolio decisions, contributes to intellectual property activities, and mentors teams in structured experimentation and evidence-based decision-making.

Leads SEO strategy and execution for 4–6 client accounts, serving as a primary client contact and trusted advisor. Develops content systems, technical SEO roadmaps, performance analyses, and AI search optimization tests. Uses analytics and SEO platforms to translate data into actionable recommendations, collaborates across paid media and creative teams, improves delivery processes, and supports sales proposals and audits.

Work as a Python development intern building applications and APIs, processing and analyzing data, working with databases and data pipelines, contributing to system architecture, writing clean documented code, and collaborating with the team. Strong emphasis on backend development, SQL, ORMs, and REST API design with potential conversion to full-time.

Identify, attract, and assess senior healthcare leaders for clients; build and manage client relationships and a book of business; advise clients on market trends; handle full-cycle executive search and interviews; drive business development and client management.

Lead and manage a team of executive healthcare recruiters, build and maintain client relationships, drive business development, oversee recruitment projects from start to finish, contribute to firm strategy, and monitor and improve team performance.

Provide remote administrative support to executive search consultants: source and screen candidates, schedule interviews, maintain candidate databases, communicate with candidates/clients, perform preliminary assessments, post job ads, and manage recruitment-related documents and reports.

Own the development and growth of Lemonade Car insurance products, including coverage, pricing, eligibility, policy language, rating plans, and product strategy. Partner with Actuarial, Underwriting, Insurance Operations, and Product teams to define requirements, secure regulatory approval, launch improvements, analyze results, and respond to market trends and customer needs.

Develop and launch car insurance product features, partnering with Actuarial, Underwriting, Operations, Engineering, and Data. Own regulatory product initiatives, define coverage and pricing requirements, analyze performance metrics, monitor competitors and market trends, and recommend actions for profitable growth.

Own the strategy and roadmap for Lemonade Car insurance, driving profitable growth, rating and coverage improvements, underwriting sophistication, and regulatory approval processes. Lead and develop a team of product managers and analysts, guide AI-first workflow adoption, align Insurance, Engineering, Data, and Product teams, and present strategic recommendations and performance metrics to executives.

Build, maintain, and improve production AI services for document understanding including LLM pipelines, background jobs, databases, and internal tools. Implement features, debug production issues, write tests, and contribute to evaluation frameworks to improve model quality and system reliability. Collaborate with a small engineering team and take increasing ownership over platform components.

Sell Gaya to mid-market and enterprise insurance brokerages by building and managing a pipeline, using Apollo/Clay/LinkedIn Sales Navigator, running account-based outreach, mapping stakeholders, conducting discovery calls, qualifying and closing deals, and handing off new accounts to onboarding.

Own customer-facing operations across data suppliers and AI labs, including activation, engagement, onboarding, contract and platform issue resolution. Build trust through customer conversations, coordinate internal blockers, and convert recurring feedback into improved processes, platform capabilities, communications, and lightweight workflow systems. The role requires strong judgment, organization, follow-through, CRM familiarity, and comfort working independently in a fast-paced startup environment.

Manages healthcare revenue cycle and coding projects from initiation through completion, coordinating resources, timelines, scope, costs, risks, documentation, client requirements, reporting, and performance tracking. Works with clients and internal teams across multiple simultaneous projects, supports coding and auditing updates, escalates issues, and recommends process improvements. This is a US-based remote role requiring strong communication, organization, analytical ability, and healthcare project management experience.