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Develop and maintain scalable AI and ML architectures for a life sciences regulatory intelligence platform. Lead technical decisions, integrate LLM services and microservices, build conversational and agentic systems, manage data stores and databases, support production delivery, and collaborate in an Agile Scrum environment. The role requires hands-on Python development, generative AI deployment, cloud architecture, vector and graph databases, hybrid search, and backend API development.

Handle auto claims from intake through resolution: verify coverage, investigate accidents, collect statements and evidence, evaluate exposure and set reserves, document decisions, and support customers while maintaining regulatory compliance and obtaining required state licensing.

Manage global payroll operations and support Galaxy’s Workday implementation through data migration, configuration, testing, integrations, payroll readiness, and go-live. Responsibilities include payroll audits and reconciliations, HRIS administration, employee data integrity, vendor management, compliance, reporting, documentation, training, and process improvement across multiple countries. The role partners with People, Finance, Technology, Legal, vendors, and employees while handling sensitive information.

Administers and supports assigned business applications by managing production issues, upgrades, integrations, testing, monitoring, documentation, vendor tickets, and change requests. Partners with business stakeholders, developers, analysts, infrastructure, and security teams to improve application performance and functionality. Provides user training, customer support, maintenance communications, invoice and purchase order processing, and on-call assistance. Requires strong analytical, troubleshooting, communication, organization, and multitasking skills.

Leads Filene’s audience, content, brand, editorial, social media, thought leadership, and multi-channel marketing strategies. Develops segmentation, messaging, editorial governance, digital discovery, and performance measurement frameworks while personally writing, editing, managing channels, analyzing results, and optimizing execution. Partners cross-functionally and manages agencies, vendors, freelancers, budgets, and strategic initiatives to increase awareness, engagement, growth, retention, and revenue.

Provide high-touch logistical and administrative support to the Acting Publisher & CEO: manage office supplies, meeting and event logistics, travel arrangements, documentation, briefings, and hospitality; maintain databases and shared spaces; handle confidential information with discretion; run errands and support ad-hoc executive needs in a fast-paced newsroom environment.

Leads full-cycle recruiting and onboarding, including candidate sourcing, screening, interview coordination, hiring communications, background checks, new-hire setup, orientation, documentation, and employment verification. Partners with hiring managers and represents the company at recruiting events while maintaining confidentiality, accuracy, and organizational efficiency.

Business Analyst responsible for eliciting, documenting, and validating business and technical requirements across the software development lifecycle. Acts as a liaison between stakeholders, product managers, and development teams; creates detailed tickets, facilitates walkthroughs and meetings, supports testing and implementation, gathers feedback, and ensures deliverables meet acceptance criteria. The role also recommends system improvements, manages stakeholder expectations, and maintains process and requirements documentation.

Leads complex low-voltage technology projects from initiation through closeout, managing scope, schedules, budgets, resources, subcontractors, risks, quality, and profitability. Coordinates internal teams, vendors, clients, and installation staff while overseeing AV, life safety, and security system deployments. Maintains project documentation, forecasting, WIP reviews, compliance, commissioning, and customer satisfaction. Supports procurement, process improvement, sales opportunities, and transitions to managed services. Requires approximately 25% travel to client sites and internal meetings.

Own end-to-end UX and visual design for enterprise search experiences, including user flows, interaction patterns, wireframes, and high-fidelity UI. Contribute search components and guidelines to shared design systems, collaborate with product and engineering teams, and ensure usability, feasibility, and design integrity across digital platforms. The role requires expertise in UX, information architecture, visual design, enterprise design systems, and implementation collaboration.

Leads digital customer experience insights by translating behavioral, journey, Voice of Customer, and performance data into actionable recommendations. Maps end-to-end experiences, identifies friction and drop-off, maintains experience health dashboards, and partners with product, marketing, UX, and engineering on experimentation and optimization. Communicates findings to leadership and supports customer-first product decisions through analytics, competitive benchmarking, and proactive insight delivery.

Own and grow an enterprise B2B account portfolio through relationship management, renewals, retention, upselling, cross-selling, account planning, forecasting, and consultative selling. Coordinate with product, support, implementation, content, and commercial teams to deliver client value and achieve revenue objectives. Maintain accurate CRM, pipeline, and forecast data while serving as the primary client contact and internal advocate.