Top Tech Jobs & Startup Jobs

Run live onboarding trainings and occasional in-person sessions, manage the Post-Install Intercom inbox with tight SLAs, create scalable training materials (videos, guides, walkthroughs), identify and flag at-risk merchants, coordinate handoffs to support, and provide product feedback to improve new-customer adoption and retention.

Lead strategy and operating model for subcontractor and services partners to scale Professional Services delivery. Build governance, onboarding, readiness, performance scorecards, and cross-functional processes; manage strategic partner relationships and improve staffing, contracting, and automation to ensure consistent, high-quality delivery.

Lead Director-to-C-suite executive searches end-to-end across Product, Marketing, Operations, and new business lines. Shape role narratives, build market maps, run confidential and zero-to-one searches, manage external search partners, and negotiate full executive compensation to close senior leaders.

Own and improve Delivery operations workflows connecting customer demand to capacity planning, cost visibility, reporting, and execution. Lead Jira infrastructure, staffing and cost models, build dashboards and decision-useful materials, partner cross-functionally, and drive automation and AI to simplify recurring work. Maintain operating cadences and support strategic planning; travel up to 10%.

Manage a territory of 15-20 accounts (~$2M–$2.5M annually) by visiting customers regularly, leveraging Salesforce CRM, developing account penetration strategies, supporting managed inventory, forecasting, and delivering value-added solutions to grow profitable sales.

B2B outside sales role managing ~85 existing healthcare MRO accounts (~$2M portfolio). Build territory and account plans, grow customer relationships, maintain pipeline, use CRM to track opportunities, and conduct face-to-face customer visits with occasional overnight travel.

The Senior Marketing Specialist will lead marketing strategies and campaigns with technology partners, creating joint value propositions and demand generation initiatives to enhance market growth and drive awareness.

Lead and manage a Professional Services team delivering SailPoint solutions. Oversee engagement scoping, delivery, financials, resource allocation, client escalations, and cross-functional sales collaboration. Coach and develop staff, drive profitability and customer satisfaction, and identify expansion opportunities.

Support operational execution for strategic bank partnerships by coordinating across internal teams and external partners, managing end-to-end projects, translating regulatory requirements into workflows, solving ambiguous operational problems, improving recurring processes, and assisting with audits and product change initiatives.

Perform month-end close, prepare financial statement analyses, reconcile bank and general ledger accounts, and review GL transactions. Drive process improvements and automation, assist internal/external auditors, and support ad hoc accounting projects while standardizing procedures.

Build production LLM-powered, agentic loyalty product experiences across frontend, backend, and AI orchestration. Implement tool-calling, structured outputs, guardrails, evals, monitoring, and personalization using loyalty and trip data. Collaborate cross-functionally and own code quality, observability, testing, and operational support for customer-facing features.

Serve as the integrations subject-matter expert for Navan, guiding customers through implementations, troubleshooting integration issues, owning setup steps, collaborating with Account Management, Product, and Engineering, writing technical documentation, leading trainings, and identifying opportunities to simplify and automate integrations.

Manage and scale Navan integrations (HRIS, SSO, APIs/SFTP). Serve as SME for customers, troubleshoot issues using logs, own setup steps, document processes, train internal teams, and liaise with Product, Engineering, and Sales to improve self-service and automation.

Lead strategy and execution to onboard, retain, and expand larger customer segments. Design onboarding and onboarding specialist operations, build CS analytics and experiments, evaluate economics and prioritization, create AI-powered automation for CS workflows, and align cross-functional teams to scale the CS motion and drive strategic initiatives.

Own the full outbound sales cycle for service businesses: prospect, qualify, close, and onboard new customers. Use AI to personalize outreach and maximize selling time, meet sales targets and KPIs, and relay field feedback to Product, Marketing, and Ops.

Lead and coach a team of Onboarding Specialists to get high-revenue customers live; design AI-powered CS workflows and post-sales journey; define and track KPIs (Time-to-Value, Net Retention, health scores); partner with Sales to drive adoption and expansion; serve as escalation for complex accounts.

Partner with Product, Engineering, and Design to define metrics, build datasets and dashboards, run experiments, perform deep data exploration, and translate insights into prioritized product recommendations to inform the roadmap and measure business health.

Own day-to-day partner program operations and key workstreams for Squarespace Circle. Manage referral and marketplace lifecycle, optimize onboarding and engagement, implement scalable process improvements (including AI), synthesize community feedback and data into strategic recommendations, and launch programs that drive partner revenue and engagement.

Lead partner-focused product strategy by collecting and synthesizing partner insights, shaping product roadmaps, coordinating feature rollouts, managing feedback loops and community support, building an Extensions pipeline, and creating developer education to increase API adoption and inform GTM strategies.