Sr. Software Platform Engineer II

Description and Requirements
As a Senior Salesforce Developer, you will contribute to the design, development, and support of Salesforce solutions that enable business efficiency and enhance user experience across the organization. Working closely with developers, administrators, architects, and business stakeholders, you will help deliver high-quality, scalable, and secure solutions on the Salesforce platform. This role offers an excellent opportunity to strengthen your technical expertise in Salesforce development, gain exposure to enterprise application delivery, and build a strong foundation in both platform development and basic administration. Familiarity with emerging Salesforce AI capabilities such as Agent force will be considered an added advantage.
Key Responsibilities:• Support the development, customization, and enhancement of Salesforce applications in alignment with business and technical requirements.• manage/configuration items to minimize customization of the Salesforce platform.• Assist in building and maintaining Salesforce solutions using Apex, Lightning Web Components (LWC), SOQL, and declarative platform capabilities.• Collaborate with team members to implement new features, resolve defects, and improve existing functionalities.• Perform basic Salesforce administrative activities, including user setup, role/profile updates, permission set assignments, report generation, dashboard maintenance, and routine data updates.• Participate in troubleshooting platform issues and support the resolution of functionality, access, and performance-related concerns.• Assist with data management activities such as imports, exports, validation, cleansing, and maintenance of data quality standards.• Support integration-related activities between Salesforce and other enterprise applications.• Adhere to established development standards, coding practices, security guidelines, and governance processes.• Contribute to Agile delivery practices by participating in sprint planning, daily stand-ups, reviews, and retrospectives.• Prepare and maintain technical documentation, configuration details, support guides, and release-related records.• Partner with cross-functional stakeholders to understand requirements and contribute to effective Salesforce-based solutions.• Continuously enhance knowledge of Salesforce technologies, tools, best practices, and emerging capabilities such as Agent force to support long-term professional growth.
Essential Business Experience and Technical Skills:
Required:• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related discipline.• 7 - 12 years of experience in software development, CRM platforms, or enterprise application support.• Foundational hands-on experience with Salesforce development and customization.• Full STack development knowledge with Java and ReactJs• Knowledge of Apex, Aura, Lightning Web Components (LWC), SOQL, and Salesforce declarative features such as Flow, validation rules, reports, and dashboards.• Basic understanding of Salesforce administration, including user management, profiles, permission sets, roles, and standard security concepts.• Familiarity with software development lifecycle concepts, including testing, deployment, and defect resolution.• Strong analytical thinking, problem-solving ability, and attention to detail.• Good verbal and written communication skills, with the ability to work effectively in a collaborative team environment.• Demonstrated willingness to learn new technologies and grow within the Salesforce ecosystem.• Salesforce Certification required.• Need to have good understanding of Salesforce Security model and principals
Preferred:• Salesforce Administrator certification, PD1& PD2.• Exposure to Salesforce Sales Cloud, Service Cloud, or related platform capabilities.• Internship, academic project, or professional experience supporting Salesforce implementations or enhancements.• Familiarity with REST/SOAP APIs, integration concepts, or third-party system connectivity.• Knowledge of version control tools such as Git and basic awareness of CI/CD or release management practices.• Experience working in Agile, Scrum, or similar delivery methodologies.• Understanding of enterprise support processes and digital transformation initiatives.• Knowledge of Salesforce Agentforce capabilities will be an added advantage.
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid