Our mission is to improve people’s health by making it easy to live a healthy lifestyle.
Nourish is the country's largest dietitian-led metabolic health clinic. We’re an AI-native digital health system matching patients with 10,000+ Registered Dietitians, physicians, medications, lab testing, and AI agents to deliver insurance-covered care across all 50 states. Founded four years ago, we've completed millions of appointments, tripled year-over-year, and partnered with health plans covering 200M+ Americans across 250+ health systems.
In 2026 we raised a $100M Series C, bringing total funding to $215M. The round was led by Menlo Ventures, with participation from Thrive Capital, Index Ventures, J.P. Morgan Growth Equity Partners, Maverick Ventures, Y Combinator, BoxGroup, Atomico, Daybreak, and Operator Partners.
Learn more about our Series C here: Nourish Blog, Bloomberg, Fierce Healthcare, Digital Native, The Pulse Podcast.
This is not a job for everyone. We hold an extremely high bar because we believe talent density is our biggest competitive advantage. We're looking for people who actively choose hard, ambiguous problems, who run toward unglamorous work, give and receive candid feedback, and bring relentless resilience without the ego. Our work is important, but we are not self-important. We do this because we’re solving one of the hardest problems in the world, and the problem matters. If that's you, we disproportionately reward it.
Reporting directly to our Senior Manager of Revenue Cycle Operations, the (Sr.) RCM Associate will support all billing and revenue cycle operations at Nourish, including resolving patient billing tickets, managing claim workflows, and building and optimizing RCM processes as we scale into new service lines and payer contracts.
This role is critical to Nourish's core operations - you'll work cross-functionally with our Clinical Ops, Payer Ops, Customer Experience, and Product teams. The work you do directly impacts our patients (ensuring billing is never a barrier to care), our dietitians (enabling a smooth payment experience), and our payers.
This role is full-time and open to NYC-based or remote candidates.
Key responsibilities:- Manage a high volume of patient-facing and internal billing questions - including, but not limited to, resolving denials, investigating patient responsibility questions, and processing insurance coverage verifications.
- Work claims end-to-end via our clearinghouse and partner with cross-functional stakeholders to ensure a smooth billing experience for our patients and providers.
- Support efforts to streamline existing RCM processes by providing suggestions for automation or new tools, optimizing individual steps, and maintaining consistent, reliable execution.
- Support ad-hoc RCM projects - including payer-specific billing efforts and new service line expansions.
- Develop and maintain SOPs for RCM workflows, flagging process gaps and proactively suggesting improvements to the team.
- Collaborate with cross-functional partners to communicate billing updates, escalate complex cases, and gather information needed to resolve patient or payer issues.
- Partner with our Product and Engineering teams to test, evaluate, and optimize AI-powered billing tools and automation - actively contributing feedback that shapes how our RCM technology evolves.
- You are detail-oriented and organized. You enjoy keeping things on track and meeting deadlines. You’re comfortable managing multiple tasks/wearing many hats and prioritizing effectively.
- You’re proactive and eager to learn. You seek opportunities to take ownership of tasks and enjoy problem-solving when challenges arise. You welcome the opportunity to learn new flows or help optimize our operations.
- You approach challenges with a problem-solving mindset, adapting to obstacles and finding effective solutions to keep progress on track. Overcoming roadblocks and finding creative solutions energizes you.
- You thrive in a dynamic environment. You’re energized by a rapidly improving (and thus changing) workplace. Changes to processes and workflows don’t stress you out - you see them as opportunities to learn and grow.
- You’re passionate about Nourish’s mission. You’re interested in nutrition and are eager to contribute to solving America’s healthcare crisis.
- You have 2+ years of experience in a revenue cycle, medical billing, or healthcare operations role.
- You're familiar with insurance billing workflows - including claim submission, denial management, ERA reconciliation, and payer communications.
- You're a patient-first communicator - professional, empathetic, and able to de-escalate billing concerns while keeping things moving.
- You're highly organized and detail-oriented, with strong follow-through; you take things all the way through the finish line.
- You're energized by technology and automation - you don't just adapt to new tools, you seek them out. You're excited by the idea of using AI to make billing smarter and are comfortable shaping how those tools get built and used.
More Information
The Nourish Bar
Our Values
Why Nourish Exists
How We Work
Comp Philosophy
Benefits
Skills Required
- 2+ years experience in revenue cycle, medical billing, or healthcare operations
- Familiarity with insurance billing workflows including claim submission, denial management, ERA reconciliation, and payer communications
- Experience working claims end-to-end via a clearinghouse
- Strong patient-facing communication skills; professional, empathetic, able to de-escalate billing concerns
- Highly organized, detail-oriented, with strong follow-through and ability to manage multiple priorities
- Legally authorized to work in the U.S.
- Comfortable with technology and automation; willing to test and provide feedback on AI billing tools
What the Team is Saying
Nourish Compensation & Benefits Highlights
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Healthcare Strength — Full-time registered dietitians are eligible for employer-sponsored health, dental, and vision insurance. Company materials emphasize W-2 status with core medical benefits for those meeting full-time thresholds.
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Leave & Time Off Breadth — PTO and paid parental leave are part of the package, with careers materials citing around 20 days of annual leave. This indicates broader time-off coverage relative to contractor-style arrangements.
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Flexible Benefits — Remote-first setup offers schedule autonomy and location flexibility. Extras such as home-office support, learning/development allowance, and equity are highlighted for applicable roles.
Nourish Insights
What We Do
Nourish is the country's largest dietitian-led metabolic health clinic. We’re an AI-native digital health system matching patients with 10,000+ Registered Dietitians, physicians, medications, lab testing, and AI agents to deliver insurance-covered care across all 50 states. Founded four years ago, we've completed millions of appointments, tripled year-over-year, and partnered with health plans covering 200M+ Americans across 250+ health systems.
Why Work With Us
Health is the most important thing in life, and the American healthcare system is completely broken. Nourish is building a new system from the ground-up. We hire people with grit, ownership, and heart; people that love solving hard problems, move fast, think from first principles, and push each other to grow.
Gallery
Nourish Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our team is a mix of both remote & local (in NYC - soon to also be in SF). For NYC-based roles, we encourage people to come in to collaborate, have team lunches, and join fun happy hours but you to choose the setup that works best for you!
