Sr. Data Scientist - Operations & Product (Remote)

Posted 3 Hours Ago
Hiring Remotely in United States
Remote
192K-228K Annually
Senior level
Healthtech • Social Impact • Software • Telehealth
Do the most fulfilling work of your career. Rula is making mental healthcare work for everyone.
The Role
Owner of analytics for EHR, revenue cycle, and operations: design and run experiments, analyze financial and operational metrics, investigate billing and account issues, and deliver actionable insights to Product, Operations, Finance, and Customer Experience to improve accuracy, reduce friction, and support growth.
Summary Generated by Built In

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. 

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii.

About the Role

This role will be the analytical engine supporting Rula’s Electronic Health Record (EHR) and Revenue Cycle Management (RCM) product and operations, as well as customer support.

As an individual contributor, you will work closely with partners across Product, Operations, Finance, Accounting, Billing, Data, and Customer Experience, bringing well-rounded business acumen to investigate complex account questions, uncover root causes, and turn messy data into clear, actionable insights.

Day to day, you will work with Product to help improve our EHR platform, through analyses of metrics, trends and experimentation. You will also dig into billing workflows, identify where things break down, and help teams make informed conclusions that improve accuracy, reduce friction, and support sustainable growth. This role sits within the Analytics organization and plays a critical part in helping Rula deliver a reliable, trustworthy experience for patients, therapists, and insurance companies.

Required Qualifications

  • 7+ years of related professional experience in analytics or data science-focused role, with 2+ years of experience focusing on financial analytics and/or firm-level operations analysis

  • Demonstrated ability to work with non-technical cross-functional stakeholders

  • Strong experience in working directly on A/B testing, including experiment design, deployment, and results interpretation

  • Deep understanding of financial metrics (e.g., CAC, billing, key accounts, retention, churn, LTV, etc.) and operational metrics (e.g. resolution time, product uptime) and experience translating data into actionable insights

  • Expert-level proficiency in Python and/or SQL to model predictive analytics, as well as hands-on expertise utilizing data visualization tools (Looker, Tableau, Hex, etc.)

Preferred Qualifications

While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.

  • Experience within a fast-paced, high-growth startup environment with the ability to handle dynamic and shifting analytical priorities

  • Expertise proposing and executing operational efficiency experimentation

  • Prior experience in healthcare, marketplace or financial services operations

  • Ability to connect analytics insights to business strategy, influencing financial and operational decisions that drive profitable growth

We're serious about your well-being! As part of our team, full-time employees receive:

  • 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)

  • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States

  • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA

  • 401(k) plan access: Start saving for your future

  • Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)

  • Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering

  • Employee Assistance Program (EAP): Supporting your mental and physical health

  • Quarterly department stipend: Fun team-building activities or in-person gatherings

  • Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all

  • Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses

  • Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend

Our team

We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

Skills Required

  • 7+ years of professional experience in analytics or data science-focused role, with 2+ years focusing on financial analytics and/or firm-level operations analysis
  • Demonstrated ability to work with non-technical cross-functional stakeholders
  • Experience working directly on A/B testing, including experiment design, deployment, and results interpretation
  • Deep understanding of financial metrics (CAC, billing, retention, churn, LTV, etc.) and operational metrics and translating data into actionable insights
  • Expert-level proficiency in Python and/or SQL for predictive analytics modeling
  • Hands-on expertise with data visualization tools (Looker, Tableau, Hex, etc.)
  • Ability to work remotely while being based in the United States (not hiring in Hawaii)
  • Experience within a fast-paced, high-growth startup environment
  • Expertise proposing and executing operational efficiency experimentation
  • Prior experience in healthcare, marketplace, or financial services operations
  • Ability to connect analytics insights to business strategy influencing financial and operational decisions

What the Team is Saying

Natalie
Michelle
Yann Sauvignon
Erin Roth
Colleen
Devonie
Haichun Chen
Jessica Higgins
Meg Lee
Masha

Rula Compensation & Benefits Highlights

  • Healthcare Strength Employer-sponsored medical, dental, and vision coverage, along with mental health benefits and EAP access, are core parts of the package for corporate/W‑2 roles. Additional options like HSA/FSA, life and disability insurance, and wellness stipends are also included.
  • Leave & Time Off Breadth Two company‑wide shutdown weeks each year for self‑care complement generous or unlimited PTO, paid holidays, sick time, and bereavement leave. Remote‑first work with home‑office support further reinforces work‑life balance.
  • Parental & Family Support Paid parental leave is offered for birthing and non‑birthing parents, including adoptive and foster parents. Family medical leave is provided in line with FMLA guidelines.

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The Company
620 Employees
Year Founded: 2019

What We Do

Our mission is to create a world where every person can access high-quality mental health care. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We’re building the future of mental health care; a comprehensive behavioral health solution that helps every person access high quality care from a licensed professional, at a time that works for them and at a cost they can afford. Our approach to care is evidence-based, outcome-driven and compassionate. We empower our exceptional provider network to track progress throughout the care journey to ensure clients achieve their full potential.

Why Work With Us

As a remote company, we're intentional about the culture we're building. We write things down, we communicate clearly, we follow-up, and we follow-through. We have high expectations for our team, and empower individuals with a high degree of trust and autonomy. In turn, we expect that individuals operate with a sense of ownership in everything.

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Rula Offices

Remote Workspace

Employees work remotely.

We do not have any offices and are a 100% remote company, with select Sales roles that have local travel requirements.

Typical time on-site:
United States

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