MetLife Jobs

Senior AI Engineer

MetLife

Senior AI Engineer

Posted 6 Hours Ago

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Hyderabad, Telangana, IND

Hybrid

Senior level

Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics

At MetLife, we’re a purpose-driven company that helps our customers build a more confident future.

The Role

Design and build enterprise AI agents, multi-agent systems, and AI-enabled applications. Implement microservices-based architectures, APIs, and integrations with backend systems and data platforms. Build production ML/NLP solutions (document processing, RAG, vector DBs), manage data pipelines, and use Azure DevOps/CI-CD for deployment and production support.

Summary Generated by Built In

Description and Requirements
Key Responsibilities -
AI / Agent Development

Design and develop AI agents and multi-agent systems for enterprise use cases (workflow automation, copilots, decision systems).
Build agent orchestration frameworks leveraging LLMs and tool integrations.
Develop solutions for document processing, summarization, classification, and knowledge retrieval systems.

Application Engineering & Platform Integration

Develop end-to-end AI-enabled applications integrating:

Backend systems
APIs and microservices
Data platforms

Ensure seamless integration with enterprise systems across claims platforms, document hubs, and workflow engines.

Software Engineering & Architecture

Build and maintain scalable microservices-based architectures using modern software engineering practices.
Implement robust APIs and reusable frameworks for AI services.
Ensure high standards in code quality, performance optimization, and maintainability.

Data, DevOps & Production Support

Design and manage data pipelines, storage, and retrieval mechanisms.
Leverage Azure DevOps and CI/CD pipelines for automated build, release, and deployment.
Provide production support, monitoring, and continuous improvements for deployed AI solutions.

Technical Skills:
Core Engineering Skills

Programming: Python (mandatory), strong backend development experience
Database: SQL (data modeling, querying, performance tuning)
Architecture: Microservices architecture, RESTful APIs
Application Engineering: End-to-end solution design (backend + integrations)

AI / ML & Automation

Experience with AI/ML solutions in production environments
Experience with LLM frameworks (LangChain, Semantic Kernel, or similar)
Knowledge of prompt engineering, RAG architecture, vector databases
Hands-on experience with:

AI-driven automation platforms
Copilot / Agent-based systems
Document processing or NLP-based applications
Leverage and develop Harness framworks and AI Tools (mandatory)
Platform & DevOps

Azure ecosystem (preferred)
Azure DevOps (CI/CD pipelines, release management)
Knowledge of cloud-native application development

Frameworks & Engineering Practices
Strong grounding in:

Software engineering frameworks and patterns
API-first design
Scalable and distributed systems

Preferred Skills

Experience in Disability, Insurance, or Claims domain
Familiarity with observability tools (Application Insights, monitoring frameworks)
Exposure to enterprise AI governance, security, and compliance

Experience -
8-12 years of experience in software engineering with focus on AI/ML or platform development
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid

Skills Required

Python
8-12 years software engineering experience with AI/ML or platform development
Strong backend development experience
SQL (data modeling, querying, performance tuning)
Microservices architecture and RESTful APIs
Experience building end-to-end AI-enabled applications and integrations
Experience with production AI/ML solutions
Experience with LLM frameworks (e.g., LangChain, Semantic Kernel)
Knowledge of prompt engineering, RAG architecture, and vector databases
Hands-on experience with document processing or NLP-based applications
Experience with copilot/agent-based systems and AI-driven automation platforms
Leverage and develop Harness frameworks and AI tools
Azure DevOps (CI/CD pipelines, release management)
Familiarity with cloud-native application development (Azure preferred)
Strong software engineering frameworks, API-first design, and scalable distributed systems
Experience designing and managing data pipelines, storage, and retrieval mechanisms
Production support, monitoring, and continuous improvement experience
Familiarity with observability tools (Application Insights, monitoring frameworks)
Exposure to enterprise AI governance, security, and compliance
Domain experience in Disability, Insurance, or Claims

What the Team is Saying

MetLife Compensation & Benefits Highlights

Retirement Support — Retirement benefits combine a 401(k) with company match and a company‑funded cash‑balance pension. This uncommon pairing strengthens long‑term security.
Parental & Family Support — Family supports include paid parental leave, adoption assistance, caregiving resources, fertility coverage, and practical travel supports for nursing parents. These provisions go beyond core insurance to address real‑world family needs.
Leave & Time Off Breadth — Time away includes a minimum of 22 days of PTO annually and a paid volunteer day, alongside bereavement and other leave options. This breadth provides meaningful flexibility for rest and life events.

Learn more about MetLife's Compensation & Benefits →

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What's It Like to Work at MetLife? MetLife Culture & Values MetLife Career Growth & Development What's the Work-Life Balance Like at MetLife? MetLife Leadership & Management MetLife Company Growth, Stability & Outlook

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The Company

HQ: New York, NY

43,000 Employees

Year Founded: 1868

What We Do

We're honored to be No. 10 on Great Place to Work's World's Best Workplaces and recognized in the Fortune 100 Best Companies to Work For® list in 2025. At MetLife, we're leading the global transformation of an industry we’ve defined for over 157 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe, MetLife fosters an inclusive culture where our people are energized and inspired to deliver for our customers and communities. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.

Why Work With Us

At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

MetLife's current workplace policies classify roles as Office, Hybrid or Virtual based on the nature of work, encouraging new ways of working together

Typical time on-site: Flexible