Key Responsibilities -
AI / Agent Development
- Design and develop AI agents and multi-agent systems for enterprise use cases (workflow automation, copilots, decision systems).
- Build agent orchestration frameworks leveraging LLMs and tool integrations.
- Develop solutions for document processing, summarization, classification, and knowledge retrieval systems.
Application Engineering & Platform Integration
- Develop end-to-end AI-enabled applications integrating:
Backend systems
APIs and microservices
Data platforms
- Ensure seamless integration with enterprise systems across claims platforms, document hubs, and workflow engines.
Software Engineering & Architecture
- Build and maintain scalable microservices-based architectures using modern software engineering practices.
- Implement robust APIs and reusable frameworks for AI services.
- Ensure high standards in code quality, performance optimization, and maintainability.
Data, DevOps & Production Support
- Design and manage data pipelines, storage, and retrieval mechanisms.
- Leverage Azure DevOps and CI/CD pipelines for automated build, release, and deployment.
- Provide production support, monitoring, and continuous improvements for deployed AI solutions.
Technical Skills:
Core Engineering Skills
- Programming: Python (mandatory), strong backend development experience
- Database: SQL (data modeling, querying, performance tuning)
- Architecture: Microservices architecture, RESTful APIs
- Application Engineering: End-to-end solution design (backend + integrations)
AI / ML & Automation
- Experience with AI/ML solutions in production environments
- Experience with LLM frameworks (LangChain, Semantic Kernel, or similar)
- Knowledge of prompt engineering, RAG architecture, vector databases
- Hands-on experience with:
AI-driven automation platforms
Copilot / Agent-based systems
Document processing or NLP-based applications
Leverage and develop Harness framworks and AI Tools (mandatory)
Platform & DevOps
- Azure ecosystem (preferred)
- Azure DevOps (CI/CD pipelines, release management)
- Knowledge of cloud-native application development
Frameworks & Engineering Practices
Strong grounding in:
- Software engineering frameworks and patterns
- API-first design
- Scalable and distributed systems
Preferred Skills
- Experience in Disability, Insurance, or Claims domain
- Familiarity with observability tools (Application Insights, monitoring frameworks)
- Exposure to enterprise AI governance, security, and compliance
Experience -
8-12 years of experience in software engineering with focus on AI/ML or platform development
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
What the Team is Saying
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MetLife Compensation & Benefits Highlights
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Retirement Support — Feedback suggests retirement programs pair a 401(k) with company match and additional retirement plan structures, indicating a mature long‑term savings setup. This depth signals stability for employees prioritizing retirement security.
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Healthcare Strength — Comprehensive medical, dental, vision, disability, and life insurance are paired with wellness initiatives and 24/7 EAP access, indicating broad core coverage. HSAs/FSAs and second‑opinion resources further reinforce the healthcare offering.
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Parental & Family Support — Fertility coverage, personalized child/elder‑care guidance, adoption assistance, parental leave, and breast‑milk shipping for traveling nursing parents are highlighted. These supports extend benefits meaningfully beyond the basics.
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What We Do
We're honored to be No. 10 on Great Place to Work's World's Best Workplaces and recognized in the Fortune 100 Best Companies to Work For® list in 2025. At MetLife, we're leading the global transformation of an industry we’ve defined for over 157 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe, MetLife fosters an inclusive culture where our people are energized and inspired to deliver for our customers and communities. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.
Why Work With Us
At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
MetLife's current workplace policies classify roles as Office, Hybrid or Virtual based on the nature of work, encouraging new ways of working together
