We are seeking a Sales Development Representative to join our team. This is a hybrid opportunity based out of our Austin, TX office.
Job Summary
The Sales Development Representative (SDR) plays a critical role in driving revenue growth by generating qualified pipeline for Imprivata’s sales organization. This role combines strategic outbound prospecting with inbound lead qualification to create high-quality sales opportunities across assigned accounts and industries. SDRs partner closely with Account Executives to execute territory strategy, engage target buyers, and position Imprivata’s solutions through relevant, value-driven conversations. This role is designed as a foundational step in a high-performance sales career, with opportunities for advancement into Account Executive and other revenue roles based on performance.
Duties and Responsibilities
- Drive qualified pipeline growth through outbound prospecting and inbound lead qualification across assigned target accounts and industries.
- Execute multi-channel outreach (phone, email, social) using structured cadences within a modern sales engagement platform.
- Partner with Account Executives to define territory strategy, prioritize target accounts, and coordinate opportunity follow-up.
- Qualify prospects against established criteria to ensure strong Sales Accepted Lead (SAL) and SQL conversion rates.
- Research accounts and leverage prospecting tools to identify new logo and cross-sell opportunities. Maintain accurate activity tracking, lead management, and pipeline documentation in Salesforce.
- Consistently meet or exceed defined performance metrics related to activity, opportunity creation, and pipeline contribution.
- Engage decision-makers at multiple levels, including executive stakeholders.
- Provide feedback to Sales and Marketing on messaging effectiveness, campaign performance, and market insights.
- Take ownership of individual performance goals while contributing to overall team success.
- Other duties as assigned and required.
Required Qualifications
- Bachelor’s or Associate’s degree preferred.
- 0-2 years’ experience of relevant customer-facing, sales, business development, recruiting, hospitality, or other relationship-driven experience.
- Demonstrated drive to achieve measurable goals in a fast-paced, results-oriented environment.
- Strong written and verbal communication skills with the ability to engage professionally across multiple channels.
- Comfortable handling high-volume outreach and navigating rejection with resilience and professionalism.
- Demonstrated curiosity about business challenges and a desire to continuously learn and improve.
- Highly organized with strong time management and prioritization skills.
- Coachable, accountable, and motivated by performance-based success.
- Experience using CRM systems (Salesforce preferred), sales engagement platforms, and prospecting tools is a plus.
#LI-Hybrid #LI-SF1
Skills Required
- Bachelor's or Associate's degree
- 0-2 years of relevant customer-facing, sales, business development, recruiting, hospitality, or relationship-driven experience
- Ability to achieve measurable goals in a fast-paced, results-oriented environment
- Strong written and verbal communication skills
- Ability to handle high-volume outreach and rejection professionally
- Curiosity about business challenges and willingness to continuously learn and improve
- Strong organization, time management, and prioritization skills
- Coachable, accountable, and motivated by performance-based success
- Experience using CRM systems, preferably Salesforce, sales engagement platforms, and prospecting tools
What the Team is Saying
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Imprivata Compensation & Benefits Highlights
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Healthcare Strength — Health plans include company funding for half of the medical-plan deductible via HSA/HRA and multiple plan options, forming a comprehensive core offering. Additional wellness resources, counseling, and reimbursements further strengthen this area.
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Parental & Family Support — Paid leave is advertised for birthing parents along with paid bonding leave for adoptive, foster, and non-birthing parents. Care.com access for child, elder, and pet care and coverage for dependents and domestic partners are also highlighted.
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Leave & Time Off Breadth — A flexible time-off policy without a fixed vacation bank is promoted, alongside paid holidays and sick time in benefits listings. Guidance emphasizes confirming how the policy works in practice for approval norms and typical time taken.
Imprivata Insights
What We Do
For more than two decades, Imprivata has been redefining how life- and mission-critical industries secure and manage digital identities. We empower healthcare and enterprise organizations to enable fast, compliant, and secure access to technology—allowing clinicians and staff to stay focused on what matters most: patient care and operational excellence. Our digital identity platform is purpose-built for complex environments where every second counts and security can never take a back seat. From authentication and access management to device, application, and identity governance, Imprivata provides a unified approach that balances usability with protection. Trusted by the world’s leading healthcare systems and enterprises in over 45 countries, we deliver solutions that improve efficiency, safeguard data, and drive digital transformation. At Imprivata, our commitment goes beyond technology—we partner closely with our customers to ensure their success, every step of the way.
Why Work With Us
At Imprivata, every voice matters. We’re a global team driven by innovation, compassion, and collaboration. Together, we live our values—Raise the Bar, Own the Outcome, Stay Nimble, and Win Together—while making a real impact on healthcare, technology, and the communities we serve.
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Imprivata Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Imprivata offers a flexible hybrid work model with three in-office days and two remote. Collaboration is key, and schedules are coordinated with managers to balance flexibility and connection.
