Energy CX
What's the Work-Life Balance Like at Energy CX?
Frequently Asked Questions
Work-life balance at Energy CX is guided by one of the company’s core values: the pursuit of fulfillment. The company encourages employees to maintain balance between their professional and personal lives by annually offering 15 days of paid time off and 20 flexible WFH days in addition to the option to WFH every Friday. Additionally, Energy CX has an annual winter break from December 24 through January 2. The company also supports employees staying connected to their communities through a Volunteer Time Off (VTO) policy, providing full-time employees with up to 16 hours of paid volunteer time each year. These policies reflect a workplace culture that values sustainable workloads, personal wellbeing, and fulfillment beyond the office.
Energy CX operates as a hybrid workplace with flexible work arrangements built into its Work From Home (WFH) policy. Employees have the option to work remotely every Friday, along with an additional 20 flexible WFH days per year that can be used at their discretion. This approach gives employees greater autonomy over how and where they work, helping support productivity, balance, and long-term sustainability while maintaining strong collaboration across teams.
Energy CX takes a proactive approach to employee wellbeing by offering resources that support both physical and mental health. The company hosts weekly sound bath meditation sessions to help employees manage stress and reset during the workweek. In addition, Energy CX supports wellbeing through its flexible hybrid work model, including 20 additional WFH days per year and the option to work remotely every Friday. Additionally, Energy CX offers 5 additional sick days on top of 15 days of PTO. Together, these benefits create an environment where employees are encouraged to care for their health while staying engaged and productive at work.
What People Are Saying About Energy CX
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Remote or Hybrid Flexibility: Policies include a hybrid setup with remote Fridays and a pool of flexible work-from-home days, supporting location flexibility. Company materials also frame hybrid work as a way to maintain collaboration while preserving balance.
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Time Off Access: Stated benefits include defined PTO, paid sick days, a company winter break, and paid volunteer time off, providing predictable downtime. These allowances are presented as tools to help employees manage personal needs without stress.
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Manager Support: Leadership is described as transparent and approachable with regular 1:1s and channels for employee voice. These practices make it easier to surface and address workload or balance issues at the team level.
Energy CX's Benefits
Offers a flexible time off policy
Offers generous PTO
Provides bereavement leave
Provides paid holidays
Provides paid sick days
We offer 5 paid sick days per year on top of PTO.
Offers company-sponsored happy hours
Offers company-sponsored outings
Offers gym membership
Each employee is offered a gym membership to the on-site gym.
Offers team workouts
Offers wellness programs
Partners with nonprofits
Through our partnership with the nonprofit One Tree Planted, Energy CX plants a tree for each new client in regions that have been affected by deforestation and other environmental challenges.
Provides access to an onsite gym
Provides onsite meditation space
Provides opportunities to volunteer in the local community
Energy CX is a proud partner of META 24, an innovative Chicago nonprofit that redefines traditional education and assists in revitalizing struggling communities.
Utilizes a hybrid work model
