Energy CX
What's It Like to Work at Energy CX?
Frequently Asked Questions
Job satisfaction at Energy CX is supported through transparent leadership, career development opportunities, and flexible work policies. The leadership team maintains an open-door approach and actively incorporates employee feedback into decision-making. Employees also attend regular 1:1s with their direct manager to discuss feedback and advancement opportunities. Employees also benefit from a hybrid work model, including up to 20 flexible work-from-home days per year and the option to work remotely every Friday, helping promote work-life balance. Energy CX also prioritizes long-term employee retention and engagement, with consistently strong internal feedback and recognition as a Great Place to Work (2024 and 2025), Fortune's Best Small Workplaces (2024 and 2025) and Fortune's Best Workplaces in Chicago (2024 and 2025). These practices and recognition collectively create a workplace where employees feel supported, heard, and invested in.
Employees recommend Energy CX as a great place to work due to its supportive culture, opportunities for career growth, competitive compensation and flexible work environment. The company’s hybrid schedule helps employees maintain sustainability and balance while still collaborating closely with their teams. 97% of employees surveyed in 2025 said Energy CX is a great place to work. Positive employee feedback on online review platforms, combined with Energy CX’s recognition as a Great Place to Work (2024 and 2025), Fortune's Best Small Workplaces (2024 and 2025) and Fortune's Best Workplaces in Chicago (2024 and 2025) reinforces its reputation as an employer that prioritizes employee satisfaction and professional development.
Energy CX has built a reputation as an innovative, fast-paced, people-first workplace where employees feel supported and empowered. 97% of employees surveyed in 2025 said Energy CX is a great place to work. Positive employee feedback on online review platforms, combined with Energy CX’s recognition as a Great Place to Work (2024 and 2025), Fortune's Best Small Workplaces (2024 and 2025) and Fortune's Best Workplaces in Chicago (2024 and 2025) validates its employer brand. Leadership regularly responds to employee feedback through annual surveys and ongoing conversations, with 100% of employees surveyed in 2025 reporting that management is approachable and easy to talk to.
What People Are Saying About Energy CX
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Work-Life Balance: A hybrid setup with remote Fridays and a bank of additional WFH days is described as supporting balance while preserving in-person collaboration. Time-off practices and structured flexibility are also emphasized.
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Career Growth: Opportunities for advancement and internal mobility are frequently highlighted, with structured development touchpoints and regular 1:1s called out. Rapid scaling is portrayed as creating meaningful scope and impact across roles.
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Manager Effectiveness: Leadership is commonly portrayed as approachable and transparent, with open-door access and routine coaching conversations. Employees are involved in decisions affecting their work, reinforcing effective manager–employee dynamics.
Energy CX's Awards
Energy CX's Benefits
Quarterly engagement surveys to gauge employee satisfaction
Promote from within
Implements team-based strategic planning
Open office floor plan to encourage communication and collaboration
Uses an OKR operational model to clearly define goals and priorities
Utilizes a hybrid work model
