Energy CX Company Culture & Values

Describe your company culture in one word. What made you pick that word? Provide a specific, real-life example of how that word exemplifies your team and culture.
If I had to describe Energy CX’s culture in one word I would use innovative. When I first started with the company, I didn’t fully understand our business processes, the services we provide or the markets we cover. But with time, ECX has educated me on all of those things, and what has become apparent to me is just how much innovation this company is bringing to the retail energy industry.

The market intelligence department’s innovation is exemplified best by our adoption of and contribution to Energy CX’s customer portal. Through collaboration with our tech department, we’ve successfully migrated a great deal of manual market analysis into an automated, streamlined process that both improves our internal operations and allows for us to make significantly more efficient and informed energy-purchasing recommendations for our clients. The tech team’s brilliance in designing and building the portal can’t be overstated, but neither can the fact that every single department at Energy CX has contributed to this new product. The portal simply would not exist if innovation weren’t a core cultural value at Energy CX.

How long have you been with the company, and what professional growth or development have you seen in that time?
I’ve been with the company for just under two years now, and in that time I believe I have grown tremendously in my professional life. I started at the company in an entry-level sales position, but after six months transitioned into an analytical role within the newly formed market intelligence department. Leaders at Energy CX were integral to making this transition possible. They helped me see my potential in my new role and provided all the tools, training and challenging opportunities for me to develop into the analyst and employee I am today.

Since the transition, I’ve had countless opportunities to make an improved impact; whether through the purchasing strategies I now analyze and recommend, through departmental changes or through training and helping to manage the company’s developing analysts. In just two short years this company has helped me grow into a completely new employee that I believe is far more valuable to both Energy CX and our clients.