Key Responsibilities:
- Effective communication and motivational skills
- Strong people management skills, ability to maintain high team bonding spirit and boost employee morale
- Ability to perform Reporting and accounting work
- Ability to coach and give feedback on an ongoing basis
- Ability to effectively manage research/resolution/follow-ups for closure of open items
- Ability to assist new hires such that they are productive on the floor in the shortest possible time frame
- Effectively plan, prioritize and execute everyday floor operations
- Strong problem-solving ability
- Ability to foresee and respond pro actively on the floor
- High energy and resilience level
- Strong computing skills
- Ability to coordinate & liaison with various support functions / departments to facilitate service delivery with Operations
- Self initiated, drive and zeal for continuous improvement
- Ability to lead and work in a cross-cultural environment
- Knowledge of the function, process and systems
- Ability to handle escalations, Client Interactions, where required at the level of Supervisors
- Ensure compliance with internal policies and procedures, external regulations and information security standards
- Process knowledge would certainly be an added advantage
- Any other essential function that may occur from time to time as directed by the Supervisor
Education, Technical Skills & Other Critical Requirement:
- Education Graduate in Accounting / Commerce / Business Administration
Experience (In Years)
- Should have spent minimum 7 - 9 years in Finance accounting & reporting work
- Technical Skills: Good computer navigation skills & good knowledge of the complete MS Office suite
- Other Critical Requirements Like Voice/
- Non-Voice for Insurance Ops
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We're looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
Skills Required
- Graduate degree in Accounting, Commerce, or Business Administration
- 7–9 years of experience in finance, accounting, and reporting work
- Good computer navigation skills
- Good knowledge of the complete Microsoft Office suite
- Experience supporting voice or non-voice insurance operations
What the Team is Saying
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MetLife Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is frequently described as robust, spanning medical, dental, vision, prescription benefits, and targeted programs for chronic or complex conditions. Feedback suggests access to multiple plan types, wellness resources, and expert second opinions strengthens the overall package.
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Retirement Support — The combination of a 401(k) match and a company-funded pension is considered a standout element of total compensation. Feedback suggests this long-term security materially boosts perceived value beyond base salary alone.
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Parental & Family Support — Paid parental leave, caregiving resources, and backup child and elder care are highlighted alongside family-building and fertility support. Feedback suggests these programs meaningfully complement standard benefits to support work-life needs.
MetLife Insights
What We Do
We're honored to be No. 10 on Great Place to Work's World's Best Workplaces and recognized in the Fortune 100 Best Companies to Work For® list in 2025. At MetLife, we're leading the global transformation of an industry we’ve defined for over 157 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe, MetLife fosters an inclusive culture where our people are energized and inspired to deliver for our customers and communities. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.
Why Work With Us
At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.
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MetLife Teams
MetLife Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
MetLife's current workplace policies classify roles as Office, Hybrid or Virtual based on the nature of work, encouraging new ways of working together
