Learning & Development Manager

Description and Requirements
The Team You Will Join
The Opportunity
The Learning & Development Manager is responsible for enabling business - aligned capability development by partnering closely with L&D Leaders, senior HR Business Partners and business leaders to diagnose needs, co - create solutions, and deliver learning that drives measurable business impact across assigned regions and client groups. This role ensures enterprise capability development strategies are translated into locally relevant, scalable solutions while maintaining strong alignment with broader people and business priorities.
Guided by our purpose - always with you, building a more confident future - and our New Frontier strategy focused on stronger growth, attractive returns, and all - weather performance, this is an exciting opportunity to shape how MetLife builds critical skills at scale. The role offers the chance to operate as a trusted thought partner to HR and business leaders, influence workforce capability decisions, and apply modern, digital and AI - enabled learning practices to real business challenges.
Key Responsibilities

• Support strategic capability development partnerships with L&D leaders, Senior HR Business Partners and business leaders to identify capability gaps and align learning and development solutions to business and workforce priorities.

• Create enterprise- and/or line of business-level blended learning and capability solutions that translate enterprise strategies into actionable, locally relevant execution plans.
• Oversee the design, delivery, and evaluation of learning initiatives, ensuring effectiveness, adoption, and measurable impact on performance outcomes.
• Manage complex stakeholder relationships across HR, business, and global EL&D teams to ensure alignment, prioritization, and effective execution.
• Support organizational effectiveness with assigned client groups by partnering with HR and business leaders to assess organizational health, enable operating model and role clarity improvements, strengthen team effectiveness, and support change adoption aligned to business strategy.
• Develop AI-enabled capability roadmaps, skill strategies, and personalized learning pathways aligned to role needs, career progression, and business objectives.
• Coordinate global and regional learning efforts, adapting enterprise programs to local market, cultural, and regulatory contexts while maintaining consistency and quality.

Required Qualifications

• Experience with demonstrated application in learning and development, talent, or organizational capability roles.

• Experience working with learning platforms, digital and AI-enabled learning technologies, and analytics tools , applying them to design, deliver, and measure learning impact.
• Strong consultative, influencing, change leadership and project management skills , with the ability to work across complex stakeholder groups to drive adoption and alignment.
• Demonstrated business acumen , with the ability to connect capability development to talent outcomes, business performance, and enterprise priorities.

Preferred Qualifications

• 7+ years of experience in learning, talent, organizational development, or related workforce capability roles, ideally in large, complex organizations.

• Experience with AI - enabled learning solutions or skills - based approaches , using data and insights to inform decisions and personalize development.
• Proven ability to operate in global or matrixed environments , balancing enterprise consistency with local relevance.
• Track record of delivering scalable capability solutions that demonstrate clear impact on performance, engagement, or business results.
• Bachelor's Degree

Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.
The expected salary range for this position is $101,000 - $142,900 . This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
#BI-Hybrid