RigUp crafts software and services that streamline field operations - from sourcing all the way to payments.
The Role
RigUp is hiring a Lead, Accounts Receivable Operations plays a key role in supporting the invoicing team's performance, accuracy, and overall efficiency. Acting as a bridge between frontline team members and management, this role helps drive operational excellence through process oversight, mentorship, and project coordination. The ideal candidate is a proactive problem-solver with deep knowledge of invoicing processes, an eye for detail, and a collaborative mindset. Additionally, the Lead will drive continuous growth and development initiatives to expand and strengthen the team, working closely with cross-functional teams such as Sales, Client Operations, and Finance to ensure invoicing operations support organizational goals and client expectations.
What you'll be doing:
Experience and Education Requirements:
Additional experience preferred, but not required:
Essential Job Functions:
What you'll be doing:
- Help manage the day-to-day execution of invoicing operations to ensure accuracy, timeliness, and compliance with client contracts.
- Mentor and support teammates by providing guidance, troubleshooting assistance, and peer training.
- Partner with the team manager to support onboarding and cross-training efforts, including documenting and sharing process knowledge.
- Assist in prioritizing team workload and flag potential bottlenecks or resourcing gaps.
- Help foster a positive and collaborative team culture by encouraging open communication and continuous learning.
- Participate in team meetings, help drive engagement, and contribute to knowledge sharing across the group.
- Step in to assist with invoice preparation and submission during peak periods or complex scenarios.
- Serve as a go-to resource and subject matter expert (SME) for invoicing processes, tools, and best practices.
- Identify and escalate workflow challenges or recurring issues to the Manager, proposing solutions and process enhancements.
- Track operational metrics and KPIs to support reporting and continuous improvement initiatives.
- Coordinate or lead small-scale projects to enhance invoicing workflows, system automation, or team training.
- Support weekly and monthly net revenue checks by reviewing invoice data, ensuring accuracy in revenue recognition, and collaborating with Finance to confirm alignment with reporting timelines.
- Facilitate communication and alignment between the Invoicing Operations team and key stakeholders.
Experience and Education Requirements:
- Bachelor's degree in Finance, Business Administration, or equivalent work experience.
- 4+ years of experience in invoicing, accounting, or financial operations.
- Hands-on experience submitting invoices into third-party systems such as OpenInvoice, Cortex, ARIBA, Fieldglass, or Pro-Unlimited/Wand.
- Proficient in NetSuite or a comparable ERP system (Open Invoice, Field Glass, etc)
- Solid knowledge of Generally Accepted Accounting Principles (GAAP).
- Exceptional verbal and written communication skills, with the ability to clearly present complex information to diverse audiences.
- Advanced proficiency in Microsoft Excel and G-Suite applications.
- Demonstrated problem-solving skills with a proactive, solutions-oriented mindset.
Additional experience preferred, but not required:
- Experience working in a fast-paced, high-growth, and frequently changing environment.
- Experience supporting operational or system transitions during mergers and acquisitions (M&A).
- Experience with international billing processes, including tax considerations, currency conversion, and compliance with non-U.S. regulations.
- Prior experience in the energy, staffing, or technology industries (customize based on your field).
- Familiarity with AI, machine learning (ML), or Robotic Process Automation (RPA) tools used in financial operations.
- Knowledge of change management principles and experience leading teams through process or system transitions.
Essential Job Functions:
- Regular, on-time attendance
- Ability to travel 10% of the time
- Ability to communicate effectively
- Ability to use office equipment such as a computer, copier and telephone
- Ability to use office computer programs such as e-mail, Google Docs, Microsoft Word, PowerPoint and Excel
- Occasionally remain in a stationary position, often standing or sitting for prolonged periods
What the Team is Saying
Logan
Recruiting Lead, Oil & Gas
Ravanpreet
Senior Manager, Engineering
Chandhini
Principal Product Manager
Chanel
Workforce Operations Program Specialist
Lizz
Director, User Research
Rae
Senior Manager, Data Analytics
Luisa
Specialist, Workforce Operations
Collin
Manager, Workforce Operations
Ryan
Software Engineering Intern
Meagan
Senior Director, Sales Operations
Chase
Deputy General Counsel, Corporate & M&A
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Vince
Senior Product Manager
Mandi
Lead, Client Operations
Jennifer
Senior Benefit Specialist
Regina
Manager, Supply Chain
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RigUp Compensation & Benefits Highlights
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Healthcare Strength — Health coverage starts on day one with medical, dental, and vision, complemented by life and disability insurance. Mental‑health resources and options like fertility benefits are supported by programs such as an Employee Assistance Program and Calm access.
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Leave & Time Off Breadth — Flexible or unlimited PTO is provided for full‑time employees, alongside additional categories like paid holidays, sick time, bereavement, and volunteer time. This breadth enables multiple pathways to disconnect and recharge.
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Retirement Support — A 401(k) with company match is paired with free financial‑planning support. This structure strengthens long‑term savings beyond base pay.
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The Company
What We Do
We offer a source to pay solution designed for the energy sector. It streamlines the entire process from finding suppliers to issuing payments. Our goal is to strengthen alignment between field workers and corporate offices.
Why Work With Us
RigUp ensures every employee has opportunity to learn and grow. Our team is innovative and nimble, and when a challenge presents itself, we work diligently to find game-changing solutions. We foster a fun, transparent, and collaborative environment— work is better when you enjoy what you do.
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RigUp Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
3 days a week
