Head of Channel Sales Japan

Posted 10 Hours Ago
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Tokyo, JPN
Hybrid
Expert/Leader
eCommerce • Fintech • Hardware • Payments • Software • Financial Services
Invent today. Shape tomorrow.
The Role
Lead the strategy and growth of Square’s reseller channel in Japan. Define partner segments, commercial models, incentives, and go-to-market priorities; oversee Partner Managers; lead cross-functional initiatives; build scalable processes and capabilities; assess performance and channel economics; and recruit and develop a team. The role requires strategic judgment, commercial leadership, analytical skills, and fluency in Japanese and English.
Summary Generated by Built In
The opportunity
We're building our reseller channel in Japan from the ground up. We're looking for a strategic leader to decide where to focus, turn market opportunities into a clear plan, and drive the changes needed to make that plan work.
You'll roll up your sleeves, work across teams to shape our route to market, test ideas, remove barriers to growth, and build a channel that can scale. You'll have the freedom to define the approach - and the responsibility to adapt it as you learn.
Strategy and Leadership
  • Set the strategy for growing our reseller channel in Japan, including which customer segments, partner types, and opportunities to prioritize.
  • Turn the strategy into focused initiatives with clear goals, owners, and measures of success.
  • Assess market potential and performance to decide where to invest, what to change, and when to scale.
  • Design the commercial approach, including the partner proposition, incentives, sales model, and measures of partner success.
  • Lead cross-functional work across sales, product, marketing, operations, and other teams to remove barriers to growth.
  • Build the processes and capabilities needed to take the channel from an early-stage effort to a repeatable business.
  • Share a clear view of progress, risks, and recommendations with senior stakeholders.
  • Build and lead a team as the channel develops.

Reseller channel
  • Drive the development and execution of a holistic reseller strategy - from channel partners that drive new seller acquisition.
  • Oversee Partner Managers in end-to-end partnership execution: business development, negotiation, launch, and ongoing management.
  • Determine and prioritize the appropriate mix of partner benefits, incentives, and co-marketing/sales opportunities to secure high-value deals.
  • Advocate for resellers while balancing Square's commercial goals and product roadmap.

What you'll bring
  • 15+ Years of experience developing commercial or go-to-market strategy and delivering measurable growth.
  • Experience in fintech, payments, POS, or SaaS
  • A record of leading complex initiatives and bringing teams together to make change happen.
  • Strong analytical and commercial judgment: you can size opportunities, make trade-offs, and adjust course based on results.
  • Comfort building in ambiguity, without waiting for a fully defined playbook.
  • The ability to move between big-picture strategy and the practical work required to deliver it.
  • Analytical mindset - able to interpret performance data, model channel economics, and act strategically.
  • Fluent Japanese and English
  • Nice to have: Experience in reseller channels, partnerships, commercial sales, and our industry.

Application Guidelines
Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.
Use of AI in Our Hiring Process
We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.
Contact us here with hiring practice or data usage questions.
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.

Skills Required

  • 15+ years of experience developing commercial or go-to-market strategy and delivering measurable growth
  • Experience in fintech, payments, point-of-sale, or SaaS
  • Record of leading complex initiatives and bringing cross-functional teams together to drive change
  • Strong analytical and commercial judgment, including opportunity sizing, trade-off analysis, and performance-based decision-making
  • Ability to build and operate effectively in ambiguous, early-stage environments
  • Ability to translate high-level strategy into practical execution
  • Ability to interpret performance data and model channel economics
  • Fluency in Japanese and English
  • Experience in reseller channels, partnerships, commercial sales, or the payments and commerce industry

What the Team is Saying

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Square Compensation & Benefits Highlights

  • Healthcare Strength — Health coverage is described as comprehensive, with multiple medical, dental, and vision options, robust mental-health support, and wellness allowances. Feedback suggests these offerings are a standout element of the package in the U.S.
  • Parental & Family Support — Paid parental leave extends to birth, adoptive, and foster parents, alongside fertility, adoption, and surrogacy support. Feedback suggests family-building benefits are both generous and accessible.
  • Equity Value & Accessibility — Equity grants (RSUs) are widely offered and paired with an ESPP that enables discounted stock purchases, giving many employees ownership. Feedback suggests equity meaningfully augments total compensation.

Square Insights

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The Company
Atlanta, GA
12,000 Employees
Year Founded: 2009

What We Do

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Why Work With Us

We’re working to find new and better ways to help businesses succeed, and we’re looking for people like you to help shape tomorrow at Square.

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