Jobs at Square

Own Square’s organic social strategy, audience definition, content calendar, community management, creator and influencer programs, social listening, crisis support, and channel performance. Partner with brand, creative, paid media, communications, legal, partnerships, and agencies to connect social activity to brand positioning and perception goals. This individual contributor role spans strategy through publication and requires strong judgment, writing, execution, and cross-functional influence.

Lead and scale Square’s Central Region field sales organization by managing Sales Managers and Territory Account Executives. Set regional strategy, optimize territories and go-to-market plans, drive pipeline and revenue performance, coach teams in the field, develop talent, and collaborate with Marketing, Sales Operations, Partnerships, and Product. Serve as a product expert and regional representative while building a high-performance, accountable sales culture.

Owns global hardware fulfillment from order release through shipment confirmation, coordinating 3PLs and regional supplier managers. Monitors performance, resolves order and inventory discrepancies, manages operational controls, validates supplier billing, and improves fulfillment processes. Leads root-cause initiatives, automation, reporting, launch readiness, and warehouse or system transitions while supporting reliable service across global markets.

Manage and grow a portfolio of SMB merchants by retaining accounts, identifying cross-sell and upsell opportunities, addressing concerns, and helping customers achieve business goals through Square products. Build client relationships, manage sales pipelines, collaborate with Sales, Support, and Product teams, and provide product expertise and feedback to improve the managed accounts program.

Own and grow a West Hollywood sales territory through extensive in-person prospecting, business visits, demos, partnerships, and full-cycle deal closing. Build pipeline, sell Square’s software and hardware ecosystem to local businesses, manage Salesforce activity and forecasts, support onboarding, develop referrals, and consistently exceed sales quotas.

Lead complex card-acquiring projects from design through production, building reliable payment systems, tooling, testing frameworks, and network integrations. Work hands-on with ISO messages, routing, authorization, clearing, settlement, reconciliation, interchange, and tokenization. Set technical direction, mentor engineers, improve reliability, participate in on-call operations, and establish standards adopted across teams. The role requires deep acquiring expertise and experience operating large-scale financial systems.

Lead complex card payments acquiring projects from design through production, building and operating highly reliable systems. Apply deep ISO 8583 and card-network expertise to routing, authorization, capture, clearing, settlement, reconciliation, and processing costs. Write production code, develop certification tooling, debug payment messages, establish reusable standards, mentor engineers, use AI coding agents responsibly, and participate in on-call support for critical financial systems.

Conduct outbound prospecting through cold calls, email, and social selling to identify qualified Square merchants. Manage and prioritize a business pipeline, understand merchant needs, promote Square solutions, meet monthly sales quotas, and pass qualified opportunities to Account Executives. The role offers structured mentorship and career development within sales. Candidates must be bilingual in French and English and reside within 50 miles of the office.

Owns a Pittsburgh territory through field-based prospecting, business visits, live product demonstrations, consultative selling, and full-cycle deal closing. The role builds pipeline through door-to-door outreach, events, referrals, networking, and partnerships; develops local seller relationships; supports onboarding; maintains Salesforce pipeline discipline; and consistently exceeds sales quotas across Square’s software, hardware, and financial services products.

Lead the strategy and growth of Square’s reseller channel in Japan. Define partner segments, commercial models, incentives, and go-to-market priorities; oversee Partner Managers; lead cross-functional initiatives; build scalable processes and capabilities; assess performance and channel economics; and recruit and develop a team. The role requires strategic judgment, commercial leadership, analytical skills, and fluency in Japanese and English.

Coordinate reseller onboarding in Japan, including paperwork, contracts, training, launch readiness, partner support, and record maintenance. Collaborate with sales and operations teams to resolve partner questions, track activity and reporting, and improve channel workflows. The role requires fluent Japanese and English, strong organization, proactive problem-solving, and interest in building a reseller program.

Own creative and content strategy for a growth portfolio across paid and unpaid channels. Lead audience research, messaging, creative development, experimentation, landing-page optimization, performance analysis, and scaling of successful concepts. Partner cross-functionally with marketing, creative, analytics, SEO, web, CRO, agencies, and technical teams. Develop AI-enabled workflows and testing frameworks while connecting creative decisions to acquisition, conversion, and business outcomes.

Own the full sales cycle for Square’s UK SMB and mid-market merchants, from prospecting through close. Build customer relationships, communicate Square’s value, exceed sales targets, develop pipeline strategies, and collaborate with Product, Marketing, onboarding, and other cross-functional teams. The role requires consultative selling, business development, independent deal management, and strong communication skills.

Own the post-checkout customer experience for Square’s food ordering and retail ecommerce products. Set product strategy, prioritize investments, align cross-functional teams, define customer journeys, and ship improvements across tracking, delivery, refunds, and support. Use customer research, behavioral data, AI tools, prototyping, GitHub, and automation to improve product quality and outcomes. Lead decisions across engineering, design, sellers, customers, and external partners while measuring resolution time, satisfaction, inquiries, and repeat purchases.

Own the full outbound B2B sales cycle for SMB and mid-market merchants, including prospecting, pipeline generation, discovery, product demonstrations, negotiation, and closing. Develop tailored multi-product solutions, acquire net-new customers, collaborate with cross-functional teams, maintain accurate Salesforce forecasts, and consistently achieve revenue targets.

Leads Square’s global external workforce and partner strategy for seller onboarding. Owns vendor, BPO, and third-party operating models; develops build-versus-buy recommendations, partner standards, SLAs, scorecards, governance, and performance mechanisms. Partners with Procurement, Legal, Finance, and regional operations on commercial terms, capacity, quality, cost, and scalability. Manages evolving partner operations teams and drives improved seller outcomes through operational discipline, workflow optimization, and AI-enabled improvements.

Leads the global operating system for seller onboarding by establishing KPI frameworks, reporting cadences, planning processes, capacity models, financial support, and continuous improvement programs. Partners with regional operations, Finance, Product, Analytics, and Enablement teams to standardize workflows, improve efficiency, and scale AI-enabled onboarding processes. Owns performance management routines, workforce modeling, vendor analysis, operational planning, and impact measurement across global delivery models.

Leads international seller onboarding operations across Europe, the UK, Australia, and APAC. Owns regional execution, staffing, vendor performance, service levels, market readiness, operational scaling, and seller activation outcomes. Develops localized operating models and launch playbooks while maintaining global standards. Uses metrics, dashboards, financial analysis, and AI to improve workflows, cost-to-serve, speed, and quality. Partners with Sales, Product, Finance, Legal, Compliance, and GTM leaders while managing distributed teams and developing regional leadership.

Leads US seller onboarding operations across first-party and vendor-supported teams. Owns execution from post-sale handoff through go-live, including staffing, scheduling, routing, quality, service levels, and cost management. Drives operational excellence through KPI analysis, process redesign, tooling improvements, automation, and AI adoption. Partners with Sales, Product, Finance, and regional teams while managing multiple teams and developing operational leaders.

Conduct outbound prospecting through cold calls, email, and social selling to identify qualified merchant opportunities for Square. Manage and prioritize a business pipeline, understand merchant needs, present targeted solutions, meet or exceed monthly quotas, and document opportunities for Account Executives. The role requires Mandarin fluency, sales motivation, relationship-building skills, and residence within 50 miles of the Sydney or Melbourne offices.