This role is responsible for establishing and executing a Quality Assurance (QA) program to ensure ESG financial reporting processes, data, calculations, and supporting evidence are complete, accurate, consistent, and audit/assurance-ready. The position designs and documents QA procedures, performs independent reviews, and partners with process owners to remediate findings and strengthen the c ontrol environment.
Key activities include performing QA reviews of inputs, methodologies, and outputs (including metrics recalculation and reperformance, with a strong focus on leveraging AI-enabled tools such as Alteryx ), validating execution and evidence of key controls, and documenting results to support governance and continuous improvement. The role will assist with defining QA standards, sampling approaches, issue severity criteria, and reporting routines to provide transparency on quality and control performance.
The position collaborates closely with Global Sustainability, Finance, Technology, Internal Audit, and external assurance providers to coordinate QA testing, respond to inquiries, and assist with remediation of QA findings. The role will also help embed QA requirements into enabling platforms (e.g., Watershed and Workiva) through clear evidence standards, control documentation, and repeatable review workflows.
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
Skills Required
- Establish and execute a Quality Assurance program for ESG financial reporting
- Design and document QA procedures and repeatable review workflows
- Perform independent QA reviews, metrics recalculation, and reperformance
- Leverage AI-enabled tools for analytics and automation (example: Alteryx)
- Validate execution and evidence of key controls and document results
- Define QA standards, sampling approaches, issue severity criteria, and reporting routines
- Partner with process owners to remediate findings and strengthen control environment
- Collaborate with Global Sustainability, Finance, Technology, Internal Audit, and external assurance providers
- Embed QA requirements into enabling platforms (e.g., Watershed and Workiva) with clear evidence standards
What the Team is Saying
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MetLife Compensation & Benefits Highlights
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Retirement Support — Feedback suggests retirement programs pair a 401(k) with company match and additional retirement plan structures, indicating a mature long‑term savings setup. This depth signals stability for employees prioritizing retirement security.
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Healthcare Strength — Comprehensive medical, dental, vision, disability, and life insurance are paired with wellness initiatives and 24/7 EAP access, indicating broad core coverage. HSAs/FSAs and second‑opinion resources further reinforce the healthcare offering.
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Parental & Family Support — Fertility coverage, personalized child/elder‑care guidance, adoption assistance, parental leave, and breast‑milk shipping for traveling nursing parents are highlighted. These supports extend benefits meaningfully beyond the basics.
MetLife Insights
What We Do
We're honored to be No. 10 on Great Place to Work's World's Best Workplaces and recognized in the Fortune 100 Best Companies to Work For® list in 2025. At MetLife, we're leading the global transformation of an industry we’ve defined for over 157 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe, MetLife fosters an inclusive culture where our people are energized and inspired to deliver for our customers and communities. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.
Why Work With Us
At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
MetLife's current workplace policies classify roles as Office, Hybrid or Virtual based on the nature of work, encouraging new ways of working together
