We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.
We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being.
We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.
Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii.
About the Role
We’re hiring a Clinical Operations Manager to drive and elevate provider quality initiatives at Rula through data-driven decision making and high-impact operational programs. This role is for someone who thrives in ambiguity, loves digging into data, and turns insights into action.
You’ll lead scalable quality initiatives across our provider network by identifying gaps, sizing opportunities, and driving quarterly programs that move key metrics. You’ll partner cross-functionally to align on priorities, execute with rigor, and measure what matters.
This role requires strong analytical horsepower, structured problem-solving, and the ability to translate complex data into clear actions. You’ll own initiatives such as psych provider quality reviews, note quality improvements, and AI-powered documentation programs, with a strong bias toward action and measurable outcomes.
Required Qualifications
5+ years of experience in healthcare, health tech, operations, consulting, banking, or similarly analytical environments
Advanced proficiency in Excel or Google Sheets (modeling, analysis, large datasets)
Intermediate to advanced SQL skills
Proven track record of leading complex, cross-functional, high-visibility projects
Highly organized, detail-oriented, and execution-focused
Preferred Qualifications
While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.
1+ years of experience in a high-growth startup environment
Experience in healthcare or provider operations
Experience partnering with clinicians (e.g., psychiatrists, therapists) and translating clinical workflows and quality standards into measurable, data-driven improvements
Familiarity with tools like Salesforce, Looker, or Hex
Experience managing external vendors or partners
We're serious about your well-being! As part of our team, full-time employees receive:
100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)
Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
401(k) plan access: Start saving for your future
Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
Employee Assistance Program (EAP): Support for your mental and physical health
New hire home office stipend: Set up your workspace for success
Quarterly department stipend: Fund team-building activities or in-person gatherings
Wellness events and lunch & learns: Explore a variety of engaging topics
Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all
Our team
We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.
Top Skills
What the Team is Saying
What We Do
We believe that when access to quality mental healthcare improves, patients, providers, and payers all benefit. And that’s why we’re on a mission to make mental healthcare work for everyone. We remove barriers and strengthen connection points between patients, providers, and payers to improve mental health outcomes. With Rula, it’s easy for patients to find a high-quality therapist or psychiatric practitioner who meets their unique needs, accepts insurance, and is taking new patients. For providers, Rula offers the flexibility of private practice, while also filling caseloads and offering the necessary behind-the-scenes support. Rula handles the marketing, credentialing, billing, and admin tasks so providers can focus on what they do best: providing care to those in need. Rula is a remote-first company with teams who specialize in the areas of Clinical, Partnerships, Operations, Marketing, Engineering, Product, and more. We’re committed to reimagining how mental health is treated.
Why Work With Us
As a remote company, we're intentional about the culture we're building. We write things down, we communicate clearly, we follow-up, and we follow-through. We have high expectations for our team, and empower individuals with a high degree of trust and autonomy. In turn, we expect that individuals operate with a sense of ownership in everything.
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Rula Offices
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Employees work remotely.
We're a 100% remote company.
