Claims Business UAT_Sr. Associate

Posted Yesterday
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Noida, Gautam Buddha Nagar, Uttar Pradesh, IND
Hybrid
Senior level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
At MetLife, we’re a purpose-driven company that helps our customers build a more confident future.
The Role
Performs manual and automated functional, integration, system, and UAT testing. Creates test scenarios, scripts, test data, and documentation; executes tests; logs and manages defects in Azure; analyzes requirements; prepares test results and sign-off materials; supports reporting and client communication. Requires strong Excel and Access skills for large datasets, familiarity with Selenium or TOSCA, Agile testing knowledge, analytical ability, and effective written and verbal communication.
Summary Generated by Built In
Description and Requirements
Manual Testing
Position Title: Sr. Associate
Reports to (Responsibility Level): Assistant Manager/Manager
Supervises: NA
Location:
Noida
Global Grade:
GG08
Complexity: C5T3
PID/s Load Mapping:
Position Summary
• Knowledge of STLC and SDLC
• Knowledge of Agile and traditional methodologies and basic AI understanding
• Writing test scenarios/test cases (Functional, System, Integration, and UAT)
• Perform and Support Manual testing and knowledge of Automation testing
• Defect Management (Any defect management tool preferably Azure)
• Perform and support data setup activities and preparation of test data
• In depth knowledge of Microsoft Excel (macros, VLOOKUP, etc.)
• Working awareness of other MS applications (word, PowerPoint, etc.)
• Good in verbal and written communication
  • Should be able to do client communication

Job Responsibilities
• Test bed Preparation (test scenarios, test scripts, test data, loading them in Azure)
• Creating test scenarios / test cases that map to Good Data, Bad Data and No Data points
• Executing test scripts (Manual and/or Automated)
• Logging Defects in Azure and maintaining Defect Management
• Collation of test results and preparing sign off related documentation
• Ability to work with Excel and Access to work with large data sets, predominantly to prepare test data
• Understanding/analysis of the requirement (BRD/Use case/Feature/User Story)
• Good analytical skills and well-versed in documentation and communication
• Familiarity with different file formats; text, csv, dat - ability to convert and manipulated files.
• Good knowledge of Agile methodology and Automation testing tools - Selenium, TOSCA etc
• Understanding and knowledge of AI Basics
• Daily and weekly reporting
Education, Technical Skills & Other Critical Requirement
Education
Graduate/Post Graduate in Computer Applications / Computer Science (B.Tech./B.E./BCA/MCA)
Experience
(In Years)
Minimum 1.5-3 years relevant experience
Technical Skills
• Testing knowledge - writing test cases, scenarios, preparing test plans, estimation
• Manual (functional, Integration, System, UAT) & Automation Testing
• Defect Management - (Any defect management tool preferably Azure)
• In depth knowledge of Microsoft Excel (macros, VLOOKUP, etc.)
• Working awareness of other MS applications (word, PowerPoint, etc.)
• Should be very good in written and verbal communication
• Good Analytical and Logical Reasoning skills
• Good Problem resolution skill
• Adaptability to change
• Escalate issues if required
Other Critical Requirements Like Voice/ Non-Voice for Insurance Ops
Preferable ISTQB
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We're looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid

Skills Required

  • Graduate or postgraduate degree in Computer Applications or Computer Science, such as B.Tech., B.E., BCA, or MCA
  • 1.5 to 3 years of relevant experience
  • Knowledge of STLC and SDLC
  • Experience writing test cases, scenarios, test plans, and estimates
  • Manual functional, integration, system, and UAT testing experience
  • Knowledge of automation testing
  • Defect management experience, preferably using Microsoft Azure
  • In-depth Microsoft Excel skills, including macros and VLOOKUP
  • Working knowledge of Microsoft Word and PowerPoint
  • Experience with Agile and traditional methodologies
  • Knowledge of automation testing tools such as Selenium or TOSCA
  • Ability to prepare and manipulate large datasets using Excel and Access
  • Strong written and verbal communication skills, including client communication
  • Good analytical, logical reasoning, and problem-resolution skills
  • Knowledge of basic AI concepts
  • ISTQB certification

What the Team is Saying

Chelsea
Nick
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Laura
Bill
Jing Huang
Sara Strauch
Dan Xiao
Cara Mootz
Cara Mootz
Naren Peri
Patricia Hixson
Jing Huang
Samantha Heron
Pete Clarke
Erica Provido
Rene Rivera

MetLife Compensation & Benefits Highlights

  • Retirement Support Retirement programs include a 401(k) with employer match alongside a company-funded pension for eligible U.S. roles, with an auxiliary match referenced for higher earners. This combination is described as uncommon and valuable among large U.S. employers.
  • Healthcare Strength Health coverage spans company-paid and subsidized medical, dental, vision, disability, and life insurance, complemented by an EAP and no‑cost condition‑management programs (e.g., cancer care, diabetes, musculoskeletal, family‑building). These resources position core coverage and wellbeing supports as a standout element of the package.
  • Parental & Family Support Time‑off and family programs include competitive PTO, paid parental leave (commonly cited at up to 8–10 weeks for eligible U.S. employees), and caregiving supports such as backup child and elder care and adoption assistance. Additional supports like family‑building services and resources for traveling nursing parents are also highlighted.

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The Company
HQ: New York, NY
43,000 Employees
Year Founded: 1868

What We Do

We're honored to be No. 10 on Great Place to Work's World's Best Workplaces and recognized in the Fortune 100 Best Companies to Work For® list in 2025. At MetLife, we're leading the global transformation of an industry we’ve defined for over 157 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe, MetLife fosters an inclusive culture where our people are energized and inspired to deliver for our customers and communities. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.

Why Work With Us

At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.

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About our Teams

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Employees engage in a combination of remote and on-site work.

MetLife's current workplace policies classify roles as Office, Hybrid or Virtual based on the nature of work, encouraging new ways of working together

Typical time on-site: Flexible
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