Jobs at Zeta

Manage talent strategy and programs spanning career architecture, competency frameworks, performance management, talent reviews, succession planning, organizational change, and talent analytics. The role designs career ladders and performance cycles, identifies high-potential employees and critical roles, builds succession plans, tracks workforce metrics, and partners with the People Success team to support employee development and engagement.

Leads site reliability engineering initiatives focused on scalable infrastructure, automation, incident response, capacity planning, performance optimization, monitoring, security, disaster recovery, and continuous improvement. Manages infrastructure as code, cloud platforms, containers, CI/CD, and reliability tooling while leading, mentoring, and coaching SRE team members and resolving team conflicts.

Lead enterprise applications strategy and IT infrastructure governance, overseeing SaaS and on-prem platforms, vendor selection, integrations, data architecture, low-code development, service desk operations, compliance (ISO 27001/SOC 2), budgeting, and cross-functional change management to drive scalable, secure, and cost-efficient technology solutions.

Supports senior leaders by managing calendars, travel, expenses, meetings, events, communications, documents, follow-ups, and administrative workflows. Coordinates with internal and external stakeholders, assists with research and employee engagement initiatives, maintains confidentiality, and provides backup support to other executive assistants. The role requires flexibility for extended hours and occasional weekend or holiday support.

Supports the CEO and founder by managing complex international travel, calendars, meetings, communications, follow-ups, research, presentations, reports, budgets, and events. The role requires confidentiality, strong organization, multitasking, project coordination, time-zone awareness, and flexibility for rotational shifts, weekends, and travel. The assistant will coordinate with internal teams, vendors, clients, and senior leaders while handling executive and personal operational responsibilities.

Owns product development for the Meridian team across research, analytics, requirements, execution, documentation, and growth. Collaborates with product, UX, engineering, data science, QA, and business teams to define features, support Agile delivery, analyze product performance, conduct market and user research, create documentation, facilitate workshops, and ensure high-quality releases for fintech consumer products and platforms.

Owns the product lifecycle for banking technology products, including requirements definition, agile execution, documentation, market and user research, data analysis, quality assurance, and product growth. Collaborates with design, engineering, data science, QA, and business teams to deliver scalable mobile and web experiences. The role requires strong analytical, communication, technical, and stakeholder-management skills, with experience building fintech consumer products or platforms at scale.

Own the Chief Business Officer’s operating cadence, strategic planning, OKRs, executive materials, cross-functional programs, business-line launches, partnerships, market research, and decision support. Build operating rhythms, dashboards, escalation systems, and reusable playbooks while representing the CBO in internal and external meetings. Support deal execution, marketing narratives, and 0-to-1 initiatives across banking and payments businesses.

Own the employee lifecycle across onboarding, assimilation, offboarding, HR data governance, engagement, and employee support. Coordinate with HR, IT, Finance, Workplace, and managers to deliver accurate, compliant processes. Maintain HRIS data, manage documentation and final settlement inputs, conduct exit interviews, produce reports, and support site-level culture initiatives. Use automation, analytics, AI tools, and self-service solutions to improve efficiency and employee experience.

Owns US sales engineering for banking technology solutions as a hands-on individual contributor. Leads technical discovery, solution and reference architecture, coexistence planning, demos, proofs of concept, RFPs, security reviews, procurement, partner enablement, competitive positioning, and technical thought leadership. The role requires carrying complex banking deals through enterprise evaluation and contributing to seven-figure ARR wins while feeding customer insights into product strategy.

Serves as a strategic legal advisor for banking, payments, and fintech products across global markets. Provides product and regulatory counsel, drafts and negotiates financial-services, technology, SaaS, licensing, lending, card, and partnership agreements, and advises on RBI, NPCI, PPI, privacy, cybersecurity, and data-localization requirements. Supports regulatory filings, inspections, risk assessments, and legal playbooks while leading a legal team and partnering with Product, Compliance, Risk, banks, and technology providers.

Build and maintain AWS and Cloudflare cloud infrastructure, network automation, and production environments. Troubleshoot cloud, network, and CDN issues; develop automation, runbooks, and technical documentation; and support change management, audits, compliance, and security practices. The role also supports networking technologies including firewalls, WAF, DNS, SSL/TLS, and data center networking, while exploring AI tools for infrastructure operations and incident analysis.

The Manager - Finance will oversee financial accounting, accounts payable, audits, treasury operations, and corporate restructuring, ensuring compliance and leading a finance team.

Design, develop, tune, and maintain SIEM detection use cases and detection-as-code pipelines. Investigate and triage alerts across endpoint, network, cloud, and application signals with emphasis on Linux/macOS. Build log ingestion and parsing pipelines, maintain AWS OpenSearch SIEM operations, develop SOAR playbooks, and collaborate with engineering to onboard telemetry and improve detection coverage. Support AI-driven SIEM capabilities and continuously research emerging threats.

Lead and build a Site Reliability Engineering function: provide technical leadership, drive incident management and MTTR SLAs, ensure alert coverage, automate reliability and performance improvements, manage project execution, and mentor a local SRE team to maintain availability and performance of mission-critical banking platforms.

Operate and govern endpoint, network, email, cloud, and DLP security controls; map technical configurations to compliance frameworks (ISO27001, PCI‑DSS); support audits; manage risk exceptions, remediation tracking, and cross-functional security coordination.

Provide hardware and software technical support to users, close IT tickets within SLAs, coordinate with vendors and procurement, monitor servers and network devices, manage inventory, backups and profile migrations, maintain AV and Windows services (WSUS/WDS/SCCM), perform firmware/BIOS upgrades, handle Active Directory access, prepare reports, and plan维护 schedules.

Lead and establish a Site Reliability Engineering (SRE) function: provide technical leadership, build an inclusive SRE team, manage availability and performance of mission-critical services, drive automation to prevent recurrence, lead incident management to meet MTTR SLAs, ensure full alert coverage across application, infrastructure, security and flows, and manage project execution and deliverables.

Lead the design and management of cloud-based data systems, ensuring reliability, scalability, and security while mentoring junior engineers and optimizing performance.

Support design, execution, and communication of total rewards programs. Create communication toolkits, translate compensation and benefits frameworks, run benchmarking and analytics, gather feedback, support change management and salary benchmarking, maintain research repository, and identify equity gaps with recommendations.