Jobs at Zeta

Oversee multiple banking technology programs from planning through delivery, coordinating cross-functional teams, customers, and stakeholders. Drive Agile ceremonies, governance, defect triage, risk mitigation, retrospectives, SDLC adherence, reporting, and continuous process improvement. Establish milestones, manage interdependencies, support decision-making, and ensure programs meet strategic objectives, timelines, and quality standards.

Design, develop, tune, and maintain SIEM detection use cases and detection-as-code pipelines. Investigate and triage alerts across endpoint, network, cloud, and application signals with emphasis on Linux/macOS. Build log ingestion and parsing pipelines, maintain AWS OpenSearch SIEM operations, develop SOAR playbooks, and collaborate with engineering to onboard telemetry and improve detection coverage. Support AI-driven SIEM capabilities and continuously research emerging threats.

Lead and build a Site Reliability Engineering function: provide technical leadership, drive incident management and MTTR SLAs, ensure alert coverage, automate reliability and performance improvements, manage project execution, and mentor a local SRE team to maintain availability and performance of mission-critical banking platforms.

Operate and govern endpoint, network, email, cloud, and DLP security controls; map technical configurations to compliance frameworks (ISO27001, PCI‑DSS); support audits; manage risk exceptions, remediation tracking, and cross-functional security coordination.

As a Data Engineer II, you will develop and manage data lakes and warehouses, monitor database performance, optimize queries, and automate tasks using infrastructure as code.

Provide hardware and software technical support to users, close IT tickets within SLAs, coordinate with vendors and procurement, monitor servers and network devices, manage inventory, backups and profile migrations, maintain AV and Windows services (WSUS/WDS/SCCM), perform firmware/BIOS upgrades, handle Active Directory access, prepare reports, and plan维护 schedules.

Provide frontline technical support for hardware and software, resolve user tickets within SLAs, coordinate vendors and procurement, monitor servers and networks, manage backups, antivirus, AD access, inventory, and maintenance schedules while preparing operational reports and escalating issues.

Lead and establish a Site Reliability Engineering (SRE) function: provide technical leadership, build an inclusive SRE team, manage availability and performance of mission-critical services, drive automation to prevent recurrence, lead incident management to meet MTTR SLAs, ensure full alert coverage across application, infrastructure, security and flows, and manage project execution and deliverables.

Lead enterprise applications strategy and IT infrastructure governance, overseeing SaaS and on-prem platforms, vendor selection, integrations, data architecture, low-code development, service desk operations, compliance (ISO 27001/SOC 2), budgeting, and cross-functional change management to drive scalable, secure, and cost-efficient technology solutions.

The Sr. Associate will manage InfoSec audits, support compliance activities for standards like PCI DSS and ISO 27001, assess IT security architecture, and engage in vendor risk management.

Lead the design and management of cloud-based data systems, ensuring reliability, scalability, and security while mentoring junior engineers and optimizing performance.

The Senior Site Reliability Engineer will enhance application performance through monitoring solutions, automate tasks, troubleshoot incidents, and develop scalable system management solutions.

Lead and establish a Site Reliability Engineering team, providing technical leadership, managing incident response, and ensuring system availability and performance.

The Financial Analyst will handle financial reporting, forecasting, variance analysis, and support strategic decisions through modeling and detailed analysis.

Support design, execution, and communication of total rewards programs. Create communication toolkits, translate compensation and benefits frameworks, run benchmarking and analytics, gather feedback, support change management and salary benchmarking, maintain research repository, and identify equity gaps with recommendations.

Serve as HR business partner for an engineering business unit: execute HR programs, coach leaders, administer performance and rewards, analyze employee data, resolve complex employee issues, and partner with COEs to improve structure, retention, and employee experience.

Lead go-to-market efforts to build a pipeline and close deals with sponsor banks, program managers, fintechs, and processors. Own prospecting, senior relationships, opportunity qualification, deal execution, presales coordination, contracting support, onboarding handoffs, CRM hygiene, and market feedback to drive multi-million-dollar ARR wins.

Lead HR technology transformation and administer HR systems. Own implementations, integrations, configurations, testing, troubleshooting, vendor governance, and user adoption. Drive process automation, AI-enabled solutions, and continuous improvement across the employee lifecycle.

Support and execute InfoSec audit, PCI DSS scoping and gap assessments, validate technical controls, maintain ISMS and vendor/third-party risk programs, respond to RFPs, and ensure regulatory compliance (RBI) across cloud and network architectures.

The SDET will develop test plans, automate testing, analyze results, and collaborate with teams to ensure high-quality software delivery.