Jobs at XPEL, Inc.

Leads IT systems administration, operations, and support functions while managing managers and senior technical staff. Oversees infrastructure, endpoints, business systems, security posture, audits, IT budgets, vendors, contracts, service management, and operational performance. Serves as the senior escalation point for complex technical issues and partners with DevOps, Software, and business leadership on identity management, custom development, technology planning, staffing, and capacity growth.

Supports manufacturing process development, optimization, scale-up, and production operations. Improves quality, yield, efficiency, and reliability through troubleshooting, corrective actions, KPI analysis, and process recommendations. Reviews safety and quality standards, evaluates equipment, supports repairs, documents results, and trains personnel. Collaborates with research and development teams during pilot and commercialization transitions. Requires engineering education, two years of relevant experience, statistical problem-solving knowledge, cross-functional collaboration, and 25–50% travel.

Manages and grows the facility OEM program by overseeing KPIs, logistics updates, staffing, inventory, equipment, safety, customer relationships, and issue resolution. Leads subordinate employees through hiring, mentoring, development, and accountability. Coordinates with internal teams including Finance, Technical, Operations, and Accounting while identifying operational improvements and ensuring effective site performance.

Maintain, improve, and coordinate quality and environmental management systems under the Quality Assurance Director. Lead internal and external audits, manage nonconformances and corrective actions, coordinate PPAP and APQP activities, control quality records, track KPIs, and support continuous improvement. The role requires strong analytical, organizational, communication, and technical interpretation skills, proficiency with Microsoft Office, and fluency in English and Chinese.

Lead research and development projects for paint protection and window films from concept through commercialization. Conduct manufacturing trials, qualification testing, scale-up, process improvement, and data-driven experimentation. Define project scope, timelines, budgets, resources, and deliverables while coordinating interdisciplinary teams, vendors, and manufacturers. Apply polymer science expertise to adhesives, coatings, polyurethane, TPU, optical coatings, and flexible film production.

Leads dealership service operations across assigned locations, managing employees, schedules, payroll, inventory, billing, audits, onboarding, expenses, account launches, and customer relationships. Coordinates product demonstrations, warranty support, operational reporting, and continuous improvement while ensuring service quality and compliance. Requires dealership experience, valid driving credentials, Microsoft Office proficiency, travel between locations, and occasional lifting.

Manages sales of XPEL products across an assigned territory, spending all working time in the field with current and prospective customers. Builds client relationships, identifies product expansion opportunities, develops acquisition strategies, follows up on leads, and coordinates onboarding with sales administration and installation operations. Analyzes markets, reports on business activity, supports customers across multiple communication channels, and pursues outbound growth opportunities while maintaining industry knowledge.

Drive sales and revenue growth for XPEL products across an assigned territory. Build and maintain customer relationships, identify acquisition and cross-selling opportunities, analyze markets and product usage, manage leads, and coordinate with sales administration and installation operations. The role is fully field-based, requires extensive travel, customer presentations, reporting, outbound prospecting, and ongoing industry engagement.

Drive sales of XPEL products throughout Hebei, focusing on automotive, architectural, marine, dealership, and installer markets. Build and maintain customer relationships, identify acquisition opportunities, analyze product usage, manage leads, provide customer support, and coordinate with sales administration and installation operations. The role requires 100% field travel, market development, sales reporting, and achievement of growth objectives.

Drive sales of automotive, architectural, marine, and related products across Henan. Build and maintain customer relationships, acquire new business, analyze markets and product usage, manage leads, support onboarding, and coordinate with installation operations. The role is field-based with 100% travel and requires regular customer engagement, reporting, sales strategy, and industry networking.

Supports key automotive aftermarket accounts through customer communication, onboarding, pricing and program setup, order and return coordination, lead research and qualification, product demonstrations, CRM maintenance, and market development. Collaborates with sales, customer service, operations, marketing, and technical teams to deliver a seamless customer experience and support growth initiatives.

Supports manufacturing process development, optimization, and scale-up across production and supply chain operations. Improves quality, yield, efficiency, and reliability through troubleshooting, KPI analysis, corrective actions, and process recommendations. Reviews safety and quality standards, evaluates equipment, supports repairs, documents results, trains personnel, and collaborates with research and development teams during pilot transitions and commercialization. Requires cross-functional project leadership and travel of 25–50%.

Support budgeting, forecasting, reporting, and variance analysis for assigned business areas. Maintain planning models and forecasting tools, prepare monthly reports and KPI dashboards, assist month-end close, calculate sales commissions, and partner with stakeholders on financial analyses and process improvements. Gain exposure to NetSuite, Workday Adaptive Planning, Onestream, and Power BI.

Design, build, and maintain scalable ETL/ELT pipelines, data warehouses, and data lakes. Ensure data quality, governance, and security while enabling BI and analytics. Provide technical leadership, mentor junior engineers, and collaborate cross-functionally to drive architecture and implementation.

Design and execute manual and automated test plans for web, mobile and API applications. Create test cases/scripts, participate in all STLC stages (smoke, regression, end-to-end), implement automation frameworks, manage defects, and collaborate with cross-functional teams. Knowledge of Oracle NetSuite testing is a plus.

Manage end-to-end HR activities for assigned organization: recruiting, onboarding, benefits administration, Workday data entry, employee relations, compliance, and support via People inbox/ticketing. Serve as primary employee contact, run HR initiatives, and coordinate orientations, paperwork, and workforce planning.

Lead administration, configuration, security, and change governance for business systems (e.g., NetSuite, DAP). Act as senior escalation for complex issues, manage access controls and audits, coordinate integrations and data management, mentor administrators, and ensure changes and documentation follow best practices.

Serve as the HR Business Partner for Latin America, aligning HR strategy with local needs. Build leader and employee relationships, ensure local labor law compliance, lead hiring/onboarding, compensation, engagement, performance management, HRIS analytics, and continuous process improvements. Report to Head of HR and Region Leader.

Engage and qualify inbound leads for XPEL automotive protection products, recommend solutions, convert leads into installation appointments, coordinate with installation partners, maintain CRM records, follow up to maximize conversions, and collaborate with Sales, Marketing, and Customer Service to improve performance.

Lead R&D and analytical lab efforts to investigate and resolve polymer film/coating defects across manufacturing. Perform structured RCA, surface analysis, thermal/chemical/mechanical characterization, vendor interface, scale-up to production, and mentor junior staff while maintaining documentation and SPC.