UL Solutions Innovation & Technology Culture

UL Solutions uses modern technology across testing, software, data science and internal operations, with capabilities spanning AI, digital compliance, advanced laboratory systems and sustainability software. The company combines established safety-science expertise with newer digital tools to improve testing speed, automate complex processes and help customers manage increasingly technical regulatory and sustainability challenges.

• AI is already being used in technical work: Engineers use AI to support early failure detection from live battery-test data, allowing teams to identify problems faster and improve safety in the lab. UL Solutions also incorporates AI-enabled capabilities into its Risk and Compliance Software business, showing that AI is part of both internal technical workflows and customer-facing products.
• Digital tools are replacing manual processes: An engineering manager described redesigning the international certificate-of-compliance process with a digital program that automatically pulls together component information, replacing a highly manual workflow that could involve hundreds of components. The project reduced time and effort, improved the customer experience and received the CEO Mark of Excellence award.
• Data science teams work with evolving tools and methods: A senior data scientist said the tools used in data science are “constantly evolving,” making it important to adopt new methods and adapt existing projects to keep applications relevant and marketable. That mindset extends to project execution, where teams are willing to pivot when a newer or more efficient approach creates more value.
• Technology investment supports advanced testing and digital services: UL Solutions continues to invest in areas such as EMC and wireless testing, energy storage, hydrogen, cybersecurity and sustainability data management. Its ULTRUS UL 360 platform provides a centralized system for collecting, analyzing and reporting sustainability data, while increased capital spending in 2026 supports additional capacity and productivity improvements.
• External signals:
  • Complex technical work: Employees highlight exposure to engineering, testing, certification and regulatory work across a wide range of industries. (Glassdoor)
  • Adaptable technical culture: Employees describe teams as intelligent, creative and open to new challenges, with strong knowledge sharing across functions. (Comparably)
  • Learning environment: External reviews point to varied work and professional development as strengths for employees building technical expertise. (Glassdoor)

Bottom line: UL Solutions’ technology is modern across both physical testing and digital workflows, with AI, automation, data science and advanced software increasingly integrated into how employees solve technical problems and deliver services.

UL Solutions adopts new technology selectively but actively, prioritizing tools that improve safety, efficiency, customer outcomes or technical capability. Rather than adopting technology for its own sake, teams test new methods in real-world workflows and expand their use when they demonstrate practical value.

• Teams can introduce new tools when they improve outcomes: Employees describe being able to change course when a better technology or method emerges. A senior data scientist said she has pivoted projects after learning a more efficient approach, emphasizing that sticking with an original solution can produce work with little value if a stronger option becomes available.
• AI is already moving into operational workflows: Engineers have begun using AI to analyze live battery-test data and identify potential failures earlier than a person could, helping teams save time while improving laboratory safety. UL Solutions also uses AI-enabled capabilities in customer-facing risk and compliance software, showing adoption across both technical operations and commercial products.
• Employees have latitude to experiment with new approaches: An engineer said leaders give employees opportunities to explore new systems and processes when they have ideas, while an engineering manager described being able to implement new processes and initiatives without being limited by narrow job boundaries. That autonomy gives teams a practical path from identifying an opportunity to testing a new solution.
• Technology adoption follows customer and market needs: UL Solutions continues investing in capabilities tied to emerging technologies, including hydrogen, energy storage, EMC and wireless testing, digital compliance and sustainability data management. In the first half of 2026, capital expenditures increased to $138 million as the company invested in additional capacity and productivity, reflecting continued investment in new technical capabilities.
• External signals:
  • Adaptable technical teams: Employees describe coworkers as creative, collaborative and open to new challenges, with a strong willingness to learn and share expertise. (Comparably)
  • Varied technical exposure: Employees highlight opportunities to work across complex engineering, testing, certification and regulatory fields, providing exposure to evolving customer technologies. (Glassdoor)
  • Learning mindset: Employees cite continuous learning and interaction with knowledgeable colleagues as strengths of the workplace experience. (Comparably)

Bottom line: UL Solutions adopts new technology when it can demonstrably improve safety, efficiency or customer value, combining employee experimentation with sustained investment in AI, digital tools and emerging technical capabilities.

UL Solutions has a technology culture centered on practical innovation, cross-functional problem-solving and continuous learning. Engineers, product managers, data scientists and digital teams are encouraged to test new approaches, share expertise and use technology to improve safety, efficiency and customer outcomes rather than pursue innovation in isolation.

• Technology work is highly collaborative: Product, engineering, digital, IT and business teams work together to define problems and build solutions around customer needs. A product manager described the role as serving as the connection point between users, software engineers, operational support teams and business partners, making communication and collaboration central to how technology work gets done.
• Adaptability is part of the technical mindset: Employees are expected to adjust when better methods emerge. A senior data scientist said the tools used in data science are “constantly evolving” and described changing project direction when a more efficient approach created greater value, reinforcing a culture where learning and iteration are part of everyday technical work.
• Employees have room to experiment and improve systems: Leaders give technical employees latitude to explore new ideas and processes. An engineer said teams are given opportunities to pursue new systems when they identify better approaches, while an engineering manager described being able to implement new processes and initiatives without being constrained by narrow job boundaries.
• Technology is connected to real-world safety impact: Technical teams use AI, automation, data science and advanced testing tools in areas such as battery safety, certification, digital compliance and sustainability. One engineer described using AI for early failure detection during live battery testing, while another team digitized a complex international certification process to reduce manual work and improve customer experience.
• External signals:
  • Strong technical collaboration: Employees describe teams as intelligent, creative, collaborative and willing to help one another succeed. (Comparably)
  • Learning-focused environment: External reviews highlight varied technical work, professional development and exposure to multiple engineering and regulatory disciplines. (Glassdoor)
  • Open problem-solving culture: Employees cite engaged peers, open communication and collaborative problem-solving as strengths of the work environment. (Comparably)

Bottom line: UL Solutions’ technology culture combines technical rigor with experimentation, learning and cross-functional collaboration, giving employees room to adopt new tools and improve systems while keeping innovation tied to measurable safety and customer outcomes.