Jobs at TAG - The Aspen Group

Leads consumer and employer brand insights for dental and healthcare brands. Designs and executes market research, surveys, measurement programs, and ad hoc studies; synthesizes findings into strategic recommendations; supports brand marketing, recruitment marketing, and employer brand initiatives; maintains market intelligence processes; partners cross-functionally; and mentors junior insights team members.

Coordinates multi-site IT infrastructure implementations across brands and locations. Serves as the main contact for internal teams, vendors, and partners; leads bridge calls; manages implementation plans, timelines, milestones, risks, and dependencies; supports configuration, testing, and validation; coordinates onsite equipment installations; manages ordering, shipping, returns, procurement requests, and service tickets.

Analyze paid media, CRM, organic demand, conversion funnels, and service-line performance for Aspen Dental. Identify performance drivers, measure incrementality and experiments, develop ROAS and diminishing-return frameworks, support forecasting, and recommend marketing spend allocation. The role synthesizes multiple data sources and partners with marketing, media, finance, technology, and operations teams to turn analytics into actionable business decisions.

Analyzes marketing and business performance across paid media, CRM, organic demand, conversion funnels, and service lines. Identifies traffic, lead, appointment, and conversion drivers; evaluates incrementality and ROAS; forecasts business outcomes; and recommends channel, market, and budget optimization. The role synthesizes multiple data sources into actionable performance narratives and partners with Marketing, Finance, Technology, Media, CRM, and operations teams to guide strategic decisions.

Leads end-to-end IT projects from RFP through hypercare, managing scope, timelines, budgets, risks, governance, documentation, and stakeholder communications. Coordinates cross-functional teams, vendors, and end users while overseeing multiple initiatives, steering committee meetings, reporting, compliance, testing, implementation guides, and project closeout. The role requires expertise in project management fundamentals, software development lifecycles, IT operations, and tools including Jira, Confluence, ServiceNow, and Monday.com.

The Chief of Staff supports the Chief Clinical Officer by leading strategic planning, cross-functional clinical initiatives, performance tracking, executive communications, stakeholder coordination, and high-impact project execution. The role serves as a proxy for the CCO, evaluates investment opportunities, provides data-driven decision support, manages priorities and information flow, and supports clinical talent planning across TAG Dental.

Arrange air, hotel, and ground transportation for employees and candidates; assist travelers with booking changes, delays, and cancellations; monitor travel requests; enforce company travel policies; verify arrangements; use unused tickets; and support Travel & Expense operations. The role requires strong organization, communication, prioritization, problem-solving, autonomy, and flexibility for occasional after-hours support.

Leads The Aspen Group’s enterprise social strategy across corporate platforms, defining voice, content pillars, calendars, and executive visibility. Manages social publishing, community engagement, employer-brand amplification, employee advocacy, reputation monitoring, and cross-functional governance. Partners with executives, Corporate Communications, PR, HR, Talent Acquisition, Creative, and brand social teams. Tracks performance metrics, delivers insights, and adapts strategy to platform and audience trends.

Leads software engineering teams modernizing legacy systems with cloud-native GCP technologies. Designs and develops .NET, C#, and Python applications; architects SQL and NoSQL data layers; manages Kubernetes infrastructure, CI/CD, testing, SDLC processes, and technical delivery. Provides code reviews, technical guidance, project estimation, stakeholder collaboration, monitoring, and continuous improvement across software development and DevOps initiatives.

Drives laboratory efficiency and profitability through data analysis, KPI dashboards, reporting packages, trend analysis, and operational recommendations. Partners with laboratory, field operations, and implementation stakeholders to prioritize initiatives, implement continuous improvements, achieve denture KPI goals, and deliver savings. Provides coaching, strategic feedback, job aids, email templates, and stakeholder-specific reporting to support execution across dental practices.

Architects, deploys, and operates cloud security controls across AWS, Azure, GCP, SaaS, IaaS, and PaaS environments. Owns cloud security standards, policy as code, guardrails, detection engineering, incident response, risk remediation, vendor assessments, compliance alignment, and the cloud security roadmap. Partners with engineering and product teams, mentors engineers, and drives secure-by-default development across multiple brands and business units.

Lead ClearChoice’s brand marketing strategy, integrated campaigns, positioning, messaging, creative direction, content strategy, and promotional initiatives. Manage cross-channel marketing across digital, social, print, events, and influencers; analyze market and campaign performance; oversee budgets; and collaborate with creative, product, sales, and customer experience teams. Mentor brand marketing staff and drive awareness, engagement, customer connection, and market share growth.

Supports and optimizes telecom automation platforms through incident resolution, root cause analysis, health checks, configuration updates, documentation, vendor escalation, and on-call coverage. The role supports AI capability deployments, contact center technical issues, business-line hierarchies and Opera rules, while contributing to platform reliability, process improvement, monitoring, and operational reporting.

Leads a team supporting telecom automation operations, overseeing incident resolution, escalation management, platform reliability, SLAs, KPIs, operational runbooks, vendor relationships, and business optimization. The role manages critical incidents, improves platform performance and ROI, coordinates with IT and telecom stakeholders, reports on operational health, develops support processes, and manages budget and resources. It requires experience with AI/ML or SaaS platforms, IT service management, and people leadership.

Facilitates new hire orientation and leadership development programs across in-person, virtual, and studio formats. Creates engaging, inclusive learning experiences aligned with company culture and business priorities. Uses virtual facilitation tools, manages technology and participant needs, gathers feedback, and owns orientation updates and continuous improvement. Partners with stakeholders, subject matter experts, vendors, and L&D colleagues while supporting needs analysis, learning design, program development, and evaluation.

Leads Aspen Dental’s brand and integrated marketing strategy, campaigns, promotions, messaging, reputation, agency partnerships, market research, budget, and patient experience initiatives. Drives patient acquisition, brand equity, ROI, and revenue growth across digital, social, traditional, in-center, call center, and other touchpoints. Builds and mentors a high-performing marketing team while ensuring consistent brand standards and cross-functional alignment.

Owns business immigration programs and employment-based cases from assessment through completion. Analyzes eligibility, documentation, regulatory changes, and compliance risks; develops immigration strategies; coordinates with employees, HR, legal teams, business stakeholders, and outside counsel; manages deadlines and records; drafts petitions and correspondence; supports audits, onboarding, process improvements, and special projects.

Owns full-funnel recruitment marketing strategies across markets, roles, and talent segments. Partners with Talent Acquisition and cross-functional teams to develop candidate journeys, manage campaigns across paid media, SEO, CRM, email, SMS, and landing pages, and optimize performance using analytics, experimentation, attribution, budgets, and ROI metrics. The role also manages agencies and vendors, develops creative briefs, monitors market trends, and drives measurable hiring outcomes.

Own and operate the company’s enterprise AI platform across Google Cloud, Claude Enterprise, and Gemini Enterprise. Responsibilities include AI platform operations, CI/CD, infrastructure automation, observability, identity and user lifecycle management, marketplace extensions, internal agents and tooling, AI governance, evaluation, onboarding, documentation, and enablement. The role requires 3–5 years of platform, DevOps, SRE, MLOps, backend, or infrastructure experience and is onsite four days weekly in Chicago.

Leads the strategic vision, roadmap, and lifecycle management for TAG’s Lab digital product portfolio. Oversees product strategy, market analysis, cross-functional execution, agile delivery, stakeholder and vendor relationships, performance measurement, and continuous improvement. Manages and develops product managers and product owners while aligning product initiatives with business goals and customer, provider, clinical, field, and lab operational needs.