Travel Coordinator

Posted 2 Days Ago
Be an Early Applicant
East Syracuse, NY, USA
Hybrid
22-24 Hourly
Entry level
Healthtech • Pet • Professional Services • Retail • Telehealth
TAG - The Aspen Group is one of the largest and most trusted retail healthcare business support organizations in the US.
The Role
Arrange air, hotel, and ground transportation for employees and candidates; assist travelers with booking changes, delays, and cancellations; monitor travel requests; enforce company travel policies; verify arrangements; use unused tickets; and support Travel & Expense operations. The role requires strong organization, communication, prioritization, problem-solving, autonomy, and flexibility for occasional after-hours support.
Summary Generated by Built In

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 50 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, Chapter Aesthetic Studio, WellNow, and Lovet Pet Vet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.


As a reflection of our current needs and planned growth, we are very pleased to offer a new opportunity to join our dedicated team at TAG as a Travel Coordinator.


Position Overview:
We are seeking a detail-oriented and proactive Travel Coordinator to join our team. The ideal candidate will be responsible for arranging air transportation, hotel accommodations, and ground transportation for team members and employee candidates. This role requires excellent organizational skills, a strong sense of urgency, and the ability to ensure compliance with our company’s travel policy.


Key Responsibilities:

  • Arrange air transportation, hotel accommodations, and ground transportation for team members and employee candidates.
  • Answer calls from travelers seeking assistance with booking questions and resolving issues such as itinerary changes, delays, and cancellations.
  • Monitor the travel request queue to ensure timely processing of travel arrangements.
  • Ensure compliance with company travel policy and use of preferred rates.
  • Verify the accuracy of all travel arrangements.
  • Ensure the utilization of unused tickets.
  • Collaborate with fellow Travel & Expense team members to support business operations.
  • Perform additional administrative duties as assigned.

Qualifications:

  • Experience: Travel arrangement experience is preferred, but not required.
  • Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Schedule: Flexibility in work schedule is required including occasional after-hours support.
  • Communication: Strong written and verbal communication skills.
  • Time Management: Excellent time management and organizational skills.
  • Interpersonal Skills: Demonstrated ability to maintain consistently positive interactions with internal teams and external partners.
  • Prioritization: Ability to prioritize conflicting deadlines with proper escalation of issues as they arise.
  • Problem-Solving: Proactive approach to problem-solving.
  • Attitude: Flexible, helpful, can-do attitude with energy and enthusiasm.
  • Personal Attributes: High level of self-awareness, integrity, emotional maturity, and diplomacy.
  • Autonomy: Self-starter who can work with some autonomy and exercise independent decision-making skills; ability to identify and suggest improvements.

Preferred Skills:

  • Experience in a similar travel coordination or administrative role.
  • Familiarity with travel booking systems and tools.
  • Understanding of travel industry trends and best practices.

Salary: 22-24/hr , with a generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match


If you are an applicant residing in California, please view our privacy policy here: https://careers.aspendental.com/us/en/tag-privacy-policy-for-california-employees


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Skills Required

  • Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
  • Flexibility in work schedule, including occasional after-hours support
  • Strong written and verbal communication skills
  • Excellent time management and organizational skills
  • Ability to maintain positive interactions with internal teams and external partners
  • Ability to prioritize conflicting deadlines and escalate issues appropriately
  • Proactive problem-solving approach
  • Flexible, helpful, energetic, and can-do attitude
  • Self-awareness, integrity, emotional maturity, and diplomacy
  • Ability to work independently and exercise sound decision-making
  • Ability to identify and suggest improvements
  • Travel arrangement experience
  • Experience in a similar travel coordination or administrative role
  • Familiarity with travel booking systems and tools
  • Understanding of travel industry trends and best practices

TAG - The Aspen Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TAG - The Aspen Group and has not been reviewed or approved by TAG - The Aspen Group.

  • Healthcare Strength — Multiple medical plan choices with defined costs, HSA support, and accessible plan documents indicate a robust health offering. Distinctive features like GLP‑1 coverage on the HSA plan and clear SBCs add clarity for election decisions.
  • Retirement Support — A clearly outlined 401(k) program features an immediately vested employer match with explicit eligibility timing. Consistent references to the plan and enrollment resources across brand sites underscore ease of access.
  • Affordable Benefits — Dental-care discounts through the Aspen Dental network—free preventive services and reduced rates for procedures—help lower out‑of‑pocket costs. Additional perks like brand discounts and pet insurance can further stretch total value for some roles.

TAG - The Aspen Group Insights

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The Company
HQ: Chicago, IL
25,000 Employees
Year Founded: 1998

What We Do

When we helped launch Aspen Dental, we set out to break down the barriers that made it hard for patients to keep up with their dental health — affordability, transparency, and access. We knew the key to better patient care started with the provider, so we changed how the dental business worked. We built new relationships, expertise, and tools to help dentists run their businesses more effectively and better care for their patients. Fast forward, and over 25 years later, we support more than 1000 Aspen Dental locations—by doing so, we are proud to say we have changed access to dental care nationwide. But there’s more work to do. Healthier, happier smiles were just our beginning. We came together to launch TAG – The Aspen Group, officially expanding beyond dental and embracing a new vision. By bringing together Aspen Dental, Chapter, ClearChoice, WellNow, and Lovet into one family of brands, we set out to achieve one simple goal together: to bring better healthcare to more people - because we believe in a future where health and wellness is accessible for all. With that mission in mind, TAG now supports over 5,300 clinicians across more than 1,400 locations. While our vision is now broader, how we achieve it remains the same. The best care starts with the provider - and TAG exists to power them so they can meet patients where they are, no matter their specialty, and deliver better care. Because we know that at the end of the day, better healthcare is simple — empower the provider and their teams, and the rest will follow. United as one group, we’re not just breaking down barriers; today, we’re breaking through. We’re challenging the status quo. Together, we can prove healthcare can be better for both providers and patients. Together, we can bring better healthcare to more people.

Why Work With Us

TAG - The Aspen Group employs and/or supports over 25,000 healthcare professionals and team members at more than 1,400 health and wellness offices across 46 states in four distinct categories: Dental care, urgent care, medical aesthetics, and animal health. Every day we wake up to empower providers to do what they do best: focus on the patient.

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