Senior IT Project Manager

Posted Yesterday
Chicago, IL, USA
Hybrid
126K-160K Annually
Senior level
Healthtech • Pet • Professional Services • Retail • Telehealth
TAG - The Aspen Group is one of the largest and most trusted retail healthcare business support organizations in the US.
The Role
Leads end-to-end IT projects from RFP through hypercare, managing scope, timelines, budgets, risks, governance, documentation, and stakeholder communications. Coordinates cross-functional teams, vendors, and end users while overseeing multiple initiatives, steering committee meetings, reporting, compliance, testing, implementation guides, and project closeout. The role requires expertise in project management fundamentals, software development lifecycles, IT operations, and tools including Jira, Confluence, ServiceNow, and Monday.com.
Summary Generated by Built In

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members at more than 1,300 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.


Our continued growth has created an opportunity to join our team as a Senior IT Project Manager.


We are looking to hire a positive, proactive Sr. IT project manager to manage project teams and ensure IT projects are completed on time and on cost. The IT project manager should be focused on delivery with focus on stakeholder management and transparent reporting. IT project manager will ensure compliance with budget and other project requirements. Project Manager should be able to manage cross functional reporting, develop implementation run guides in coordination with the project teams/end-users.

A project manager will need to communicate with stakeholders during all phases of the project and must close each project efficiently with documented sign-offs.


To be successful in this role, a Project Manager must deliver an extensively recorded, tested, intact, and operative solution within delivery time frames and budget. Ideal candidates must be analytical and must have a positive demeanor.


IT Project Manager Responsibilities:

  • Accountable for end to end project management, starting from RFP to Hypercare rollout.
  • Ability to deliver multiple projects simultaneously.
  • Be a trusted advisor to business, proficient in stakeholder management.
  • Develop project governance, lead Steering co meetings, asses risk and mitigation plans
  • Collaborate with the cross functional teams to deliver the initiative in a streamlined manner
  • Specifically: Experience in telecommunication, business application delivery, web delivery and AI initiatives
  • Liaising with stakeholders such as project personnel, vendors, and end-users regarding project requirements.
  • Outlining, defining, and initiating the project and deliver to scope and timeline.
  • Implementing document control policies and documentation templates.
  • Maintaining a good working knowledge of assigned component projects.
  • Monitoring project progress and implementing changes where necessary.
  • Ensuring compliance with objectives, organizational policies, procedures, and standards.
  • Compiling project reports and informing management regarding problems.
  • Ensuring project complies with best practices, SOPs, PMO policies, and other policies.

IT Project Manager Requirements:

  • Must have Bachelors or Masters qualification
  • 5+ years of experience in a project management role.
  • Should be hands-on with Jira, Confluence & ServiceNow, Monday.com
  • Thorough understanding of project management fundamentals.
  • Understanding of software development life cycle.
  • Advanced computer skills and in-depth knowledge of different operating systems, network administration and service desk administration
  • Project management and leadership skills for managing projects and the teams involved with them
  • Strong written and verbal communication skills to coordinate with team members and management and explain technical issues
  • Analytical and problem-solving skills to handle any issues that occur during project completion
  • Organization and time management skills to keep projects on track and within budget
  • Excellent resource planning and task scheduling skills

If you are an applicant residing in California, please view our privacy policy here:

https://careers.aspendental.com/us/en/tag-privacy-policy-for-california-employees


  • Annual pay range: $126,000-160,000
  • A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match

*This role is onsite 4 days/week in Chicago (Fulton Market District)

Skills Required

  • Bachelor’s or Master’s degree
  • 5+ years of experience in project management
  • Hands-on experience with Jira, Confluence, ServiceNow, and Monday.com
  • Thorough understanding of project management fundamentals
  • Understanding of the software development life cycle
  • Advanced computer skills and knowledge of operating systems, network administration, and service desk administration
  • Project management and leadership skills
  • Strong written and verbal communication skills
  • Analytical and problem-solving skills
  • Organization and time management skills
  • Resource planning and task scheduling skills

TAG - The Aspen Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TAG - The Aspen Group and has not been reviewed or approved by TAG - The Aspen Group.

  • Healthcare Strength — Multiple medical plan choices with defined costs, HSA support, and accessible plan documents indicate a robust health offering. Distinctive features like GLP‑1 coverage on the HSA plan and clear SBCs add clarity for election decisions.
  • Retirement Support — A clearly outlined 401(k) program features an immediately vested employer match with explicit eligibility timing. Consistent references to the plan and enrollment resources across brand sites underscore ease of access.
  • Affordable Benefits — Dental-care discounts through the Aspen Dental network—free preventive services and reduced rates for procedures—help lower out‑of‑pocket costs. Additional perks like brand discounts and pet insurance can further stretch total value for some roles.

TAG - The Aspen Group Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Chicago, IL
25,000 Employees
Year Founded: 1998

What We Do

When we helped launch Aspen Dental, we set out to break down the barriers that made it hard for patients to keep up with their dental health — affordability, transparency, and access. We knew the key to better patient care started with the provider, so we changed how the dental business worked. We built new relationships, expertise, and tools to help dentists run their businesses more effectively and better care for their patients. Fast forward, and over 25 years later, we support more than 1000 Aspen Dental locations—by doing so, we are proud to say we have changed access to dental care nationwide. But there’s more work to do. Healthier, happier smiles were just our beginning. We came together to launch TAG – The Aspen Group, officially expanding beyond dental and embracing a new vision. By bringing together Aspen Dental, Chapter, ClearChoice, WellNow, and Lovet into one family of brands, we set out to achieve one simple goal together: to bring better healthcare to more people - because we believe in a future where health and wellness is accessible for all. With that mission in mind, TAG now supports over 5,300 clinicians across more than 1,400 locations. While our vision is now broader, how we achieve it remains the same. The best care starts with the provider - and TAG exists to power them so they can meet patients where they are, no matter their specialty, and deliver better care. Because we know that at the end of the day, better healthcare is simple — empower the provider and their teams, and the rest will follow. United as one group, we’re not just breaking down barriers; today, we’re breaking through. We’re challenging the status quo. Together, we can prove healthcare can be better for both providers and patients. Together, we can bring better healthcare to more people.

Why Work With Us

TAG - The Aspen Group employs and/or supports over 25,000 healthcare professionals and team members at more than 1,400 health and wellness offices across 46 states in four distinct categories: Dental care, urgent care, medical aesthetics, and animal health. Every day we wake up to empower providers to do what they do best: focus on the patient.

Gallery

Gallery

Similar Jobs

In-Office or Remote
Chicago, IL, USA
2391 Employees
100K-120K Annually
In-Office
Campus, IL, USA
16315 Employees
104K-127K Annually

Wintrust Financial Corporation Logo Wintrust Financial Corporation

Information Technology Project Manager

Fintech • Information Technology • Marketing Tech • Financial Services
Hybrid
Rosemont, IL, USA
5284 Employees
98K-132K Annually

Similar Companies Hiring

OneImaging Thumbnail
Healthtech
Miami, FL
62 Employees
Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees
Vitalize Thumbnail
Artificial Intelligence • Healthtech • Software
US
50 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account