Jobs at SWAN Mauritius

Supports insurance underwriting from quote preparation through proposal processing, screens submissions, services agents and brokers, issues renewal terms, handles queries within SLAs, supports cross-selling, and helps retain and grow renewal business. The role requires insurance underwriting experience, strong customer relationship and communication skills, computer literacy, attention to detail, and the ability to meet deadlines under pressure.

Coordinates project delivery activities, including plans, meetings, documentation, task tracking, stakeholder liaison, logistics, and quality assurance. Leads the Service Excellence programme by organizing workshops, onboarding, communications, engagement activities, feedback collection, and continuous improvement initiatives. Requires strong organization, communication, project administration, service orientation, and problem-solving skills.

Processes insurance policy transactions, including new business, endorsements, cancellations, renewals, payment updates, and follow-ups. Inputs and updates policy data accurately, prepares and dispatches signed documents, maintains files, supports intermediaries, and attends product training. The role requires strong attention to detail, customer relationship skills, computer literacy, communication, teamwork, and the ability to meet deadlines under pressure.

Maintains compliance documents, records, trackers, systems, databases, and registers. Supports training coordination, audits, meetings, reporting, communications, and compliance monitoring. Responds to routine queries, escalates complex issues, and provides general administrative assistance to the Compliance team. The role requires strong English and French communication skills, attention to detail, organization, multitasking, and a willingness to learn. It is suitable for entry-level candidates or applicants with prior professional compliance experience.

Gathers and analyzes business requirements, processes, and data to identify trends and improvement opportunities. Assists with solution design, process re-engineering, reporting dashboards, stakeholder communication, regulatory compliance, and operational efficiency initiatives. The role supports technology implementations and decision-making across business and technical teams, particularly within financial services.

Supports project planning, scheduling, meetings, documentation, task follow-up, stakeholder communication, and administrative activities. Requires project management knowledge, Microsoft Office proficiency, strong communication, analytical and organizational skills, and the ability to meet deadlines. Applicants must have a university degree in IT or business and at least three years of work experience, including one year in a project management environment. Project management certification is advantageous.

Assists with designing, implementing, and reviewing compliance policies and procedures; monitors regulatory developments; conducts compliance reviews; maintains sanctions, PEP, and adverse media watchlists; prepares reports for senior management and the Board; supports training, audits, inspections, data protection guidance, and responses to compliance queries.

Assists with corporate legal and governance compliance, including Companies Act compliance, statutory filings, recordkeeping, board resolutions, regulatory liaison, and maintaining due diligence records for officers, shareholders, and ultimate beneficial owners.

Monitor networks, systems, and applications for threats; investigate and respond to incidents; maintain security policies; coordinate incident response and audits; deliver security awareness training and collaborate with Legal and auditors.

The Applications Integration Developer designs and implements system integrations, develops data reports, ensures quality testing, and supports stakeholder engagement through documentation.

The Project Management Officer coordinates application development projects, ensuring alignment with SDLC, monitoring progress, and facilitating communication between technical and business stakeholders.

The Compliance Specialist will design and implement compliance policies, conduct compliance reviews, and provide guidance on regulatory matters. They will also assist in compliance projects and report preparation, ensuring adherence to laws and internal policies.

Lead and execute compliance initiatives, conduct audits, and ensure adherence to policies and regulations. Collaborate closely with management and provide training on compliance matters.