Jobs at SWAN Mauritius

Handle debt collection and customer contact to resolve outstanding insurance payments, record repayment arrangements, process premiums and bank debit forms, follow up policy cancellations/lapses, respond to debtor queries, prepare monthly reports, and perform related administrative tasks.

Supports pension fund accounting by preparing cheques and bank transfer instructions, processing received cheques, assisting with credit control, completing bank reconciliations, and supporting quarterly reports and financial statements. The role also includes general administrative duties and requires accounting or business studies, strong communication, teamwork, deadline management, and Microsoft Office proficiency.

Supports insurance claims administrators by collecting documentation, maintaining claim records, communicating with clients, coordinating with assessors and service providers, preparing activity reports, monitoring deadlines, and ensuring claims comply with company policies and regulatory standards.

Supports the risk management framework by identifying, assessing, monitoring, and reporting organizational risks. Maintains the risk register, assists with regulatory filings and Risk Management Committee reporting, monitors emerging risks across financial services, technology, regulatory, geopolitical, and market environments, and supports business continuity governance and risk culture development.

Reviews underwriting information, processes policy data, prepares and verifies policy documents, and checks reinsurance documentation for consistency. Maintains accurate records, provides technical guidance and internal customer support, contributes to process and system improvements, meets documentation and policy-processing KPIs, and performs related duties as required.

Assists with designing, implementing, and reviewing compliance policies and procedures; monitors regulatory developments; conducts compliance reviews; maintains sanctions, PEP, and adverse media watchlists; prepares reports for senior management and the Board; supports training, audits, inspections, data protection guidance, and responses to compliance queries.

Monitor networks, systems, and applications for threats; investigate and respond to incidents; maintain security policies; coordinate incident response and audits; deliver security awareness training and collaborate with Legal and auditors.

The Applications Integration Developer designs and implements system integrations, develops data reports, ensures quality testing, and supports stakeholder engagement through documentation.

The Project Management Officer coordinates application development projects, ensuring alignment with SDLC, monitoring progress, and facilitating communication between technical and business stakeholders.

The Compliance Specialist will design and implement compliance policies, conduct compliance reviews, and provide guidance on regulatory matters. They will also assist in compliance projects and report preparation, ensuring adherence to laws and internal policies.

Lead and execute compliance initiatives, conduct audits, and ensure adherence to policies and regulations. Collaborate closely with management and provide training on compliance matters.