Teams at SWAN Mauritius

Coordinates project delivery activities, including plans, meetings, documentation, task tracking, stakeholder liaison, logistics, and quality assurance. Leads the Service Excellence programme by organizing workshops, onboarding, communications, engagement activities, feedback collection, and continuous improvement initiatives. Requires strong organization, communication, project administration, service orientation, and problem-solving skills.

Processes insurance policy transactions, including new business, endorsements, cancellations, renewals, payment updates, and follow-ups. Inputs and updates policy data accurately, prepares and dispatches signed documents, maintains files, supports intermediaries, and attends product training. The role requires strong attention to detail, customer relationship skills, computer literacy, communication, teamwork, and the ability to meet deadlines under pressure.

Maintains compliance documents, records, trackers, systems, databases, and registers. Supports training coordination, audits, meetings, reporting, communications, and compliance monitoring. Responds to routine queries, escalates complex issues, and provides general administrative assistance to the Compliance team. The role requires strong English and French communication skills, attention to detail, organization, multitasking, and a willingness to learn. It is suitable for entry-level candidates or applicants with prior professional compliance experience.