Jobs at SolarSquare

Leads end-to-end supply chain strategy covering procurement, logistics, inventory, warehousing, distribution, vendor management, and KPI performance. Drives cost savings, risk mitigation, compliance, process improvement, and ERP adoption while collaborating cross-functionally and leading the supply chain team.

Support strategic and operational projects through end-to-end planning, pilot execution, data collection, validation, governance, analysis, and reporting. Coordinate stakeholders, track milestones, identify risks and improvement opportunities, streamline workflows and SOPs, and prepare leadership presentations. The role includes site visits, cross-functional collaboration, structured training, and mentorship from senior project managers.

Conduct online and in-person training for project engineers and operations teams. Develop presentations, learning materials, and training content using MS Office, PowerPoint, Excel, and Canva. Assess training needs, coordinate with teams, mentor employees, gather participant feedback, and monitor program effectiveness. Travel to various locations as needed to deliver training.

Manage post-sales relationships with residential solar customers by guiding onboarding, supporting product adoption, resolving concerns, monitoring customer health, maintaining CRM records, coordinating issue resolution, collecting feedback, and identifying upsell, cross-sell, and referral opportunities.

Manage post-sale customer communication throughout residential solar projects. Provide progress updates, resolve complaints and escalations with internal teams, monitor installation quality, oversee documentation and handovers, collect feedback, and support initiatives improving NPS, reducing cancellations, and driving referrals.

Manages post-sale customer experiences for residential solar projects. Serves as the primary customer contact, provides project updates, resolves escalations with internal teams, monitors installation quality, oversees documentation and handovers, collects feedback, and supports initiatives to improve NPS, reduce cancellations, and increase referrals. The role requires strong communication, coordination, empathy, CRM and spreadsheet familiarity, local travel, and weekend availability.

Plan and execute below-the-line marketing activities, including events, promotions, brand activations, and city campaigns. Build vendor and agency networks, develop partnerships, generate leads, and support business growth. Coordinate closely with city and regional leadership, manage campaign operations, and contribute sales and marketing expertise while leading teams and delivering initiatives under pressure.

Manage and grow channel partnerships for residential solar sales across assigned cities. Responsibilities include identifying and onboarding partners, providing training, maintaining relationships, activating partner networks, developing joint sales and marketing plans, monitoring performance, supporting conversions, analyzing market trends, and preparing reports. The role requires regional market knowledge, strong communication and negotiation skills, CRM and office software proficiency, and travel within the state as needed.

Manage post-sale customer experiences for residential solar projects. Serve as the primary customer contact, provide project updates, resolve complaints and escalations, coordinate with internal teams, monitor installation quality, oversee documentation and handovers, collect feedback, and support initiatives that improve NPS, reduce cancellations, and drive referrals.

Monitors and audits customer interactions for process adherence, compliance, communication quality, and customer handling. Maintains quality scorecards and reports, identifies recurring performance gaps, delivers structured feedback, conducts calibration sessions, tracks quality trends, and recommends corrective actions to improve customer experience and conversion effectiveness.

Own field-facing products and operational workflows spanning sales, installation, project management, and post-install service. Partner with operations, engineering, design, and analytics to translate on-ground challenges into scalable systems. Drive discovery, define requirements and success metrics, improve efficiency, reduce manual work and escalations, and make trade-offs that support reliable business growth.

Manage the complete B2C sales cycle for residential solar customers, from lead generation through order and payment collection. Maintain customer accounts, respond to inquiries across multiple channels, process orders, analyze customer feedback, resolve conflicts, coordinate stakeholders, and document technical issues, complaints, and compliments. The role requires strong communication, problem-solving, customer engagement, teamwork, and MS Office skills.

Build and maintain scalable Node.js backend systems, RESTful APIs, internal and third-party service integrations, and microservices. Optimize performance, troubleshoot issues, and implement caching, logging, and monitoring. Collaborate with frontend engineers, product managers, and stakeholders on architecture, code reviews, testing, documentation, and sprint planning. Deploy and manage services using Docker, Kubernetes, and cloud platforms in an agile environment.

Lead and mentor a full-stack engineering team while defining technical strategy, architecture, and roadmap for MERN platforms. Drive scalable system design, coding and testing standards, CI/CD, deployments, observability, cloud infrastructure optimization, security, and technical debt management. Partner with Product, Design, and Business teams, track delivery metrics, recruit talent, and foster engineering excellence in a high-growth startup environment.

Manage and optimize top-of-funnel PPC and paid social campaigns across Google and Meta to generate qualified residential solar leads. Responsibilities include campaign setup, audience targeting, keyword research, ad copy and creative testing, budget allocation, bid management, conversion tracking, funnel optimization, KPI reporting, competitor monitoring, and improving ROI and CPA. Collaborate with marketing, content, design, pre-sales, and field sales teams.

Plan and execute below-the-line marketing activities, including events, roadshows, exhibitions, promotions, brand activations, and city campaigns. Build vendor and agency networks, develop innovative initiatives to increase brand awareness, coordinate with city and operations leaders, and identify partnerships and business opportunities. The role also requires supporting sales and marketing activities, managing multiple priorities, and operating effectively under pressure.

Evaluates field sales interactions, customer conversations, scripts, and overall experience quality. Identifies communication gaps, objections, missed behaviors, and effective practices; converts customer feedback into FAQs and coaching guidance. Partners with sales and training teams to improve pitches, monitor value proposition consistency, and measure the impact of coaching through behavioral and customer-response trends.

Plans and executes BTL marketing activities, including events, promotions, brand activations, and city campaigns. Develops initiatives to increase brand awareness and recall, builds vendor and agency networks, coordinates with city and operations teams, and identifies new partnerships. Requires campaign execution knowledge, communication skills, multitasking, creativity, sales and marketing understanding, and team management abilities.

Manage post-sale customer communication throughout residential solar projects. Serve as the primary customer contact, provide progress updates, resolve complaints and escalations, coordinate with operations, design, legal, and service teams, conduct quality checks, oversee documentation and handovers, collect feedback, and support initiatives that improve NPS, reduce cancellations, and increase referrals.

Lead product strategy, roadmaps, and end-to-end lifecycle management across multiple product lines. Collaborate with engineering, design, operations, marketing, and sales to deliver scalable products and improve customer experience. Analyze market and customer insights, define product metrics, guide go-to-market strategy, and mentor product managers while driving experimentation, adoption, and operational efficiency.