Jobs at SchoolsFirst FCU

Deploy, manage, and optimize the Splunk platform and observability tooling. Onboard data sources, build SPL queries and dashboards, monitor platform health, tune performance, respond to incidents/on-call rotations, support Java and .NET applications, perform root cause analysis, and collaborate across engineering, security, and operations to maintain reliable, secure enterprise services.

Support consumer lending business unit compliance by developing test scripts, monitoring regulatory changes, reviewing disclosures/marketing, conducting legal research, managing testing calendar, supporting examinations, recommending process and training improvements, and ensuring adherence to policies and regulations.

Design, install, configure, monitor, and troubleshoot contact center and IP telephony systems (Genesys Cloud and related UC/CC technologies). Ensure availability, capacity, performance, disaster recovery, vendor management, SOP documentation, and provide on-call/after-hours support.

Lead large, complex organizational projects end-to-end—define requirements, manage development, testing, and implementation, control scope/budget/risk, communicate with stakeholders including executives, mentor project managers, document deliverables, and ensure regulatory compliance.

Administer, configure, monitor, and troubleshoot enterprise Cisco network infrastructure (routing/switching, SD-WAN, wireless). Lead incident response, root cause analysis, documentation, change management, after-hours maintenance, and vendor coordination. Support monitoring, reporting, and travel to remote sites up to 50% with on-call 24x7x365 participation.

Coordinate and drive business unit projects from initiation to completion. Develop project plans, manage schedules and resources, liaise across departments, track metrics, lead meetings, identify process improvements, maintain documentation and support less experienced team members.

Design, develop, test, and maintain moderately to complex ServiceNow applications. Configure/customize platform components, build Service Portal widgets, troubleshoot and support production systems, create technical documentation, follow SDLC and Agile practices, and ensure platform stability while adhering to coding and regulatory standards.

Lead enterprise-wide contract management, negotiating and drafting contracts (NDAs, RFPs, SaaS/cloud and vendor agreements), advising business units on risk allocation, overseeing contract lifecycle and outside counsel, ensuring compliance with privacy, information security, and regulatory requirements, and managing a contracts team and budget.

Administer, configure, troubleshoot, and maintain Workday systems and business processes. Document workflows, provide end-user support and training, implement enhancements, perform root cause analysis, and collaborate on process improvement and automation across Workday modules.

Serve as a senior Workday HRIS analyst to configure, support, and optimize Workday modules and integrations, manage security groups, perform audits, develop requirements and test plans, deploy bi-annual releases, create calculated fields and EIB templates, and provide technical support and documentation to stakeholders.

Provide consultative investment and financial planning services to members, recommend suitable investment products, initiate transactions with broker/dealer, maintain compliance and OSJ communication, conduct annual financial reviews, and meet with members by phone and in person.

Perform financial research and reporting, analyze large datasets, build dashboards and models (SQL, Tableau, Dundas), support month-end/year-end close, reconcile accounts, and provide actionable insights for operational and strategic decisions.