Jobs at SchoolsFirst FCU

Resolves delinquent vehicle loans through calls, correspondence, repayment plans, settlements, repossession actions, account maintenance, and collection referrals. Reviews accounts, prepares required notices, coordinates with tow yards and government agencies, negotiates fees, audits vendor invoices, and supports reporting and compliance activities. Provides personalized assistance to members while following applicable regulations and organizational procedures.

Provides technical leadership for the enterprise endpoint security program, securing and maintaining Windows, macOS, and mobile device fleets. Designs endpoint architecture, security configurations, EDR and EPP solutions, vulnerability management processes, and zero-trust-aligned controls. Leads endpoint lifecycle and refresh projects, integrates endpoint systems with identity and networking platforms, and automates deployment, configuration, inventory, and management tasks using PowerShell, Python, and Bash. Mentors administrators and drives standardization, compliance, troubleshooting, and process improvement.

Leads strategic marketing initiatives focused on website effectiveness, personalization, content roadmaps, SEO, paid search, analytics, and member experience. Manages marketing projects, reports on channel performance, recommends KPI improvements, resolves project issues, and collaborates with cross-functional stakeholders. Provides advanced marketing expertise, mentors junior professionals, and delivers data-driven outcomes supporting business growth.

Leads complex endpoint and mobile device fleet operations, including platform migrations, device deployments, security patch management, compliance enforcement, monitoring, reporting, and automation. Collaborates with IT, networking, security, and systems teams to integrate endpoint technologies, validate solutions, mitigate threats, and improve operational efficiency. Uses Intune, Jamf, Azure AD, and scripting tools across Windows, macOS, and iOS environments.

Perform financial research and reporting, analyze large datasets, build dashboards and models (SQL, Tableau, Dundas), support month-end/year-end close, reconcile accounts, and provide actionable insights for operational and strategic decisions.

Reviews member transactions and account activity for suspicious behavior and regulatory violations. Conducts BSA/AML, OFAC, enhanced due diligence, and fraud investigations; prepares Currency Transaction Reports and Suspicious Activity Reports; researches regulations; maintains reporting exemption records; analyzes compliance metrics; and supports regulatory audits and examinations.

Lead large, complex organizational projects end-to-end—define requirements, manage development, testing, and implementation, control scope/budget/risk, communicate with stakeholders including executives, mentor project managers, document deliverables, and ensure regulatory compliance.

Prepares GAAP financial statements, tax returns, regulatory reports, general ledger reconciliations, and complex accounting analyses for a credit union and subsidiaries. Supports accounting policy development, audits, project leadership, system administration, and compliance reporting, including NCUA call reports and Federal Reserve submissions. Collaborates with management, auditors, and subsidiary operations teams to resolve technical accounting matters and document procedures.

Deploy, manage, and optimize the Splunk platform and observability tooling. Onboard data sources, build SPL queries and dashboards, monitor platform health, tune performance, respond to incidents/on-call rotations, support Java and .NET applications, perform root cause analysis, and collaborate across engineering, security, and operations to maintain reliable, secure enterprise services.

Support consumer lending business unit compliance by developing test scripts, monitoring regulatory changes, reviewing disclosures/marketing, conducting legal research, managing testing calendar, supporting examinations, recommending process and training improvements, and ensuring adherence to policies and regulations.

Design, install, configure, monitor, and troubleshoot contact center and IP telephony systems (Genesys Cloud and related UC/CC technologies). Ensure availability, capacity, performance, disaster recovery, vendor management, SOP documentation, and provide on-call/after-hours support.

Lead enterprise-wide contract management, negotiating and drafting contracts (NDAs, RFPs, SaaS/cloud and vendor agreements), advising business units on risk allocation, overseeing contract lifecycle and outside counsel, ensuring compliance with privacy, information security, and regulatory requirements, and managing a contracts team and budget.

Serve as a senior Workday HRIS analyst to configure, support, and optimize Workday modules and integrations, manage security groups, perform audits, develop requirements and test plans, deploy bi-annual releases, create calculated fields and EIB templates, and provide technical support and documentation to stakeholders.

Administer, configure, troubleshoot, and maintain Workday systems and business processes. Document workflows, provide end-user support and training, implement enhancements, perform root cause analysis, and collaborate on process improvement and automation across Workday modules.

Provide consultative investment and financial planning services to members, recommend suitable investment products, initiate transactions with broker/dealer, maintain compliance and OSJ communication, conduct annual financial reviews, and meet with members by phone and in person.