SRE (Platform) Engineer

Posted 13 Minutes Ago
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New York City, NY, USA
In-Office
Senior level
Artificial Intelligence • Fintech • Software • Financial Services
We're rebuilding fund administration from the ground up - AI-native, Series A, and administering $15B+ in a $100T market
The Role
Own and define Hanover Park’s infrastructure strategy as the company scales. Responsibilities include AWS, PostgreSQL, Supabase, Vercel, and Trigger.dev infrastructure; CI/CD; observability; security; backups; performance; incident response; SLOs and SLIs; and production reliability. The role also requires application coding, architecture decisions, automation, mentoring, and establishing platform engineering practices from the ground up.
Summary Generated by Built In
About Hanover Park

We're building the AI-native ERP that will define private markets infrastructure. This isn't an AI wrapper slapped onto legacy software - we built a proprietary general ledger accounting system from the ground up, designed specifically for complex investment firms. As the system of record, we've earned the trust to bundle fund administration with tools that were previously fragmented: investor portals, AI-powered portfolio management, KPI collection, and more.

With AI, context is king. And Hanover Park has all the context on our customers.

In under a year, we've scaled to over $40 billion in assets under administration, serving investment firms and LPs that include top-5 banks and major endowments. We're backed by Emergence Capital (first investor in Salesforce and Zoom), Susa Ventures (first investor in Robinhood and Flexport), and Lux Capital.

Stripe for payments. Ramp for expenses. Hanover Park for investments.

About the Role

Our infrastructure has been primarily built and maintained by product engineers alongside their regular workload. That's worked so far, but we need someone whose full-time job is thinking about what works at scale, with more data and more AI agents running in production.

We're not looking for someone to join an existing platform team and follow an established playbook. We're looking for the person who writes the playbook: someone who has already been the senior-most infrastructure voice at a company like ours, has made the architecture calls, and has lived with the consequences of those calls at scale. You'll own our AWS infrastructure, supabase/postgres databases, vercel deployments, trigger.dev job pipelines, and everything else we're built on and around, but this isn't a role for someone who only writes YAML and terraform. We need someone who can also read and write real application code, set the technical standards other engineers build against, and be the escalation point when something breaks in a way no one else on the team can diagnose.

You'll report directly to Nick (CTO) and effectively define what production ownership looks like at Hanover Park going forward. The mandate is broad because we're trusting you to set the bar, not because no one senior is watching: if it affects uptime, performance, or security, it's yours to own end to end, including the judgment calls about what to build, what to buy, and what to defer.

What You'll Work On
  • Set the technical direction for our infrastructure architecture as we scale, including build-vs-buy and vendor decisions

  • Establish on-call practices, SLOs/SLIs, and an incident postmortem culture from scratch, then own uptime and incident response against them

  • Build and maintain our CI/CD pipelines and deployment infrastructure across vercel and AWS

  • Design, provision, and manage our AWS infrastructure and set the best practices other engineers follow

  • Own our supabase/postgres infrastructure: performance tuning, backups, migrations, and scaling as data volume grows

  • Build and maintain our background job and workflow infrastructure on trigger.dev

  • Stand up real observability: logging, monitoring, alerting, and tracing, so we know about problems before customers do

  • Harden security practices across the stack: secrets management, access control, and compliance readiness

  • Write and ship application code when the right fix is a product fix, not just an infra one

  • Mentor engineers on production best practices as the team grows, and lay the groundwork for a platform function that outlasts you being the only one who knows how it works

Stack

AWS, supabase (postgres), vercel, trigger.dev, typeScript

What We're Looking For

Need

  • Minimum 5 years running production infrastructure at scale, whether the title was SRE, platform engineer, or DevOps

  • A track record designing infrastructure architecture from the ground up, not just operating within one someone else already built

  • Experience being the senior-most infra voice at a scaling startup: setting standards, being the escalation point, and living with the consequences of your own architecture decisions

  • Experience owning postgres in production at scale

  • Genuine software engineering ability. You can read, write, and debug application code, not just configs and scripts

  • A history of establishing incident response practices and SLOs/SLIs where none existed before, not just following ones already in place

  • A bias toward automating toil away rather than doing the same manual fix every week

Nice to have

  • Direct experience with vercel or supabase specifically

  • Experience with trigger.dev or a similar workflow/queue orchestration tool

  • Time as the founding or senior-most infrastructure hire at an early-stage startup, not a member of an established platform team

  • Experience mentoring other engineers or building out an infra/platform function as a company scales

  • Experience in financial services or another regulated, security-sensitive industry

  • Exposure to compliance frameworks like SOC 2

This Isn't the Right Fit If
  • You've only ever operated within playbooks someone else wrote and haven't designed the playbook yourself

  • You want to write infra code exclusively and never touch the product

  • You're looking to join an established platform team with existing headcount and process to lean on

  • You need a mature on-call rotation and a lot of process in place before you feel comfortable owning something

Why Now

We're past the point where infrastructure can be a side project. Every fund we onboard adds more data, more automation, and more surface area for something to break at the worst possible time. This role exists because we'd rather build that muscle now, with someone who's already done it before and owns it end to end, than find out the hard way what happens without it.

Equal Opportunity

Hanover Park is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Skills Required

  • Minimum 5 years running production infrastructure at scale
  • Experience designing infrastructure architecture from the ground up
  • Experience as the senior-most infrastructure voice at a scaling startup
  • Experience owning PostgreSQL in production at scale
  • Ability to read, write, and debug application code
  • Experience establishing incident response practices and SLOs/SLIs
  • Bias toward automating recurring operational toil
  • Direct experience with Vercel or Supabase
  • Experience with Trigger.dev or a similar workflow or queue orchestration tool
  • Experience as a founding or senior-most infrastructure hire at an early-stage startup
  • Experience mentoring engineers or building an infrastructure/platform function
  • Experience in financial services or another regulated, security-sensitive industry
  • Exposure to compliance frameworks such as SOC 2

Hanover Park Compensation & Benefits Highlights

  • Retirement Support Defined‑benefit pensions for civilian (IMRF) and separate Police/Fire plans, with some roles also offering deferred compensation options, are consistently highlighted. This structure emphasizes long‑term security that extends beyond basic retirement savings.
  • Affordable Benefits Employee medical premiums are described as low, with free single dental coverage and Village‑paid life insurance included. These elements point to lighter out‑of‑pocket costs than many employers and strengthen overall value.
  • Leave & Time Off Breadth Paid vacation, holidays, sick time, and personal days appear across postings, alongside funeral leave where noted. Park‑district and Village materials also reference generous PTO structures for full‑time staff.

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The Company
HQ: New York, New York
42 Employees
Year Founded: 2024

What We Do

Hanover Park is the first AI-native fund administration company - built from the ground up to modernize an industry that manages over $100 trillion in assets and has been underserved by technology for decades. Fund administration is the operational backbone of private markets. It's how funds track capital, calculate returns, manage investor reporting, handle distributions, and stay compliant. For years, this work has been done on legacy systems, manual spreadsheets, and outdated software that wasn't built for the complexity or scale of modern private markets. The result: slow turnaround times, high error rates, and ballooning headcount just to keep up. Hanover Park changes that. We built our platform with AI at the core - not as a feature bolted on after the fact, but as the foundation everything runs on. That means faster processing, fewer errors, and a fundamentally better experience for the funds and investors we serve. We currently administer $15B+ in assets and are scaling rapidly. Our team sits at the intersection of finance and technology - fund accountants, engineers, and operators who understand both the complexity of private markets and what it takes to build world-class software. We move fast, hold a high bar, and care deeply about getting it right. We're Series A, backed by Emergence Capital, Lux Capital, and Susa Ventures - investors who back category-defining companies at the earliest stages. Emergence's thesis is vertical AI, and they've seen this movie before: they were early in Veeva when it was a small team with a big idea about what software could do for a single industry. Veeva became a $40B company. We think fund administration is the next industry ripe for that kind of transformation. The people joining Hanover Park now aren't walking into a finished product. They're walking into the moment when everything gets built — the platform, the team, the culture, the category. If you want to do the most important work of your career in a market that actually matters, this is where you do it.

Why Work With Us

Hanover Park is the first AI-native fund administrator — built from scratch, not retrofitted onto legacy workflows. We're modernizing a $100T+ market that's been underserved by tech for decades. $15B+ AUM, Series A backed by Emergence, Lux & Susa. Join at the ground floor of a category-defining company

Hanover Park Offices

OnSite Workspace

Typical time on-site: None
HQNew York, New York

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